Customer reviews from geappliances.com
GE Profile - 36" Electric Built In Cooktop - Black
Average customer rating
4.6
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
32
4 Stars
6
3 Stars
1
2 Stars
0
1 Star
2
92%of customers recommend this product.
(
22 out of
24)
Customer Reviews for GE Profile - 36" Electric Built In Cooktop - Black
Customer Rating
3
Good stove, but disappointed by advertising
on August 25, 2023
Posted by: Mist12
This is a beautiful cooktop, as described by others. It was easily installed (note: it doesn't plug in... you'll need an electrician).
I was a little disappointed at how small the small burners were, but am making do. The one major flaw is that all of the pictures show temperature control. We had tested induction with a cheap single burner, that also used temperature control. It was amazing and we were excited to move ahead. This is not as powerful...and, you can only get temperature control with smart pans or a separate probe. One of the reasons I went with induction was environmental...I also changed by pans. Aka, no smart pans (which were fine on our cheap single burner). So, now to get temperature control, I'd need to buy 5 probes...which would prevent lid closures. It seems silly and is a little frustrating. That said, the 11 setting high to low settings will be like a normal stove. Just not as awesome as we were hoping. Also, with all of this in mind, the app just allows you to monitor the stove...not, adjust anything. My hubby was excited to cook from the porch. Instead, he just has me telling him to turn things up or down (think backseat cooking...poor guy!).
I will note that now that we have it, we dug further and realized the company did say this. It's just not overly obvious, so I'd want the next buyer to know.
While it's a good stove, I wouldn't buy it again, knowing what I do now.
I was a little disappointed at how small the small burners were, but am making do. The one major flaw is that all of the pictures show temperature control. We had tested induction with a cheap single burner, that also used temperature control. It was amazing and we were excited to move ahead. This is not as powerful...and, you can only get temperature control with smart pans or a separate probe. One of the reasons I went with induction was environmental...I also changed by pans. Aka, no smart pans (which were fine on our cheap single burner). So, now to get temperature control, I'd need to buy 5 probes...which would prevent lid closures. It seems silly and is a little frustrating. That said, the 11 setting high to low settings will be like a normal stove. Just not as awesome as we were hoping. Also, with all of this in mind, the app just allows you to monitor the stove...not, adjust anything. My hubby was excited to cook from the porch. Instead, he just has me telling him to turn things up or down (think backseat cooking...poor guy!).
I will note that now that we have it, we dug further and realized the company did say this. It's just not overly obvious, so I'd want the next buyer to know.
While it's a good stove, I wouldn't buy it again, knowing what I do now.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 29, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're always happy to see how our appliances are doing. It is good to see that you enjoying some things about it.
With this in mind, we are going to be sending the feedback you've shared with our product team. This way we can start to look for ways to make this cooktop and our models going forward even better. We want our smart features and temperature cooking to be some of the best out there.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
With this in mind, we are going to be sending the feedback you've shared with our product team. This way we can start to look for ways to make this cooktop and our models going forward even better. We want our smart features and temperature cooking to be some of the best out there.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped working
on September 22, 2023
Posted by: RK2023
The cooktop stopped working 2 weeks after installation. GE support came out and told us that 3 electronic boards were not responding. Parts on order.
Response from geappliances.comBy Tierra@GEA, GE Appliances, September 25, 2023
Hi,
We're so very sorry your cooktop stopped working only after two weeks. We completely understand how disruptive something like this can be and we're always here to help. Your comments are extremely important and will be considered by our product design team. In the meantime, we do see that consumer relations is handling your case and new parts will be delivered soon. Your patience is greatly appreciated and again, we sincerely apologize for the inconvenience.
Best wishes. - Tierra@GEAppliances
We're so very sorry your cooktop stopped working only after two weeks. We completely understand how disruptive something like this can be and we're always here to help. Your comments are extremely important and will be considered by our product design team. In the meantime, we do see that consumer relations is handling your case and new parts will be delivered soon. Your patience is greatly appreciated and again, we sincerely apologize for the inconvenience.
Best wishes. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Smart cooktop
on February 16, 2023
Posted by: aniip95
from Atlanta
[This review was collected as part of a promotion.] I have always used electric stoves but for the first time an induction one and I definitely love it because it is more efficient, faster and saves electricity. This cooktop is impressive because it is modern and smart so you can manage it from your cell phone through an app so cooking is now easier and more fun
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Arrived as advertised
on April 8, 2023
Posted by: Raynham
from Raynham
This is our second GE profile and first one lasted a loooong time. Product came as advertised easy to install and works great
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
2nd GE Induction Cooktop
on September 18, 2024
Posted by: TucsonChris
from Tucson, AZ
Had GE induction cooktop in last home. Now installed one in this home as i believe induction cooking is the way to go. However, I think that the burner controls could be made more visible.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Stain full product
on March 26, 2024
Posted by: Anonymous
from Aldie, VA
I got the stain in even 1st day. We have paid 3K extra to upgrade to this product. It's brand new house and this looks terrible.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, March 27, 2024
We want to help your cooktop look its best again. We recommend checking out the following article for some tips on cleaning the glass surface.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
You can also find cleaning tips in the use and care manual, linked below, starting on page 18.
https://products-salsify.geappliances.com/image/upload/s--TQKr0pq---/ljagcrg1vmnqwxyk5mre.pdf
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
You can also find cleaning tips in the use and care manual, linked below, starting on page 18.
https://products-salsify.geappliances.com/image/upload/s--TQKr0pq---/ljagcrg1vmnqwxyk5mre.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
Lovely
on March 6, 2023
Posted by: Dshort1970
from SC
[This review was collected as part of a promotion.] I am in love with theGE Profile Series - Profile Induction Cooktop 36" 7000 Series Black. The cooktop was easy to install and came with simple instructions. This cook stop is very modern. I’ve had many compliments on the cooktop. I would definitely recommend this product to family and friends.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Modern & Smart!
on March 14, 2023
Posted by: yagurltris
from Athens, Ga
[This review was collected as part of a promotion.] I have always used the basic old stoves all my life, and I never knew what I was missing! This GE Cooktop is beyond easy to install and even easier to use. It is a smart cooktop so it is touchscreen, but you will get the hang of it so quick! It does have Wi-Fi as well so you can control it from your phone, which is absolutely amazing to me! If you're looking for a new cooktop or range, I promise you; you will not regret getting this! Not only do I love how easy it is to use and the smart capabilities, but it makes my kitchen look so modern and chic! I cannot give this enough stars, try it for yourself!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com