Customer reviews from geappliances.com
GE Profile - 36" Electric Built In Cooktop - Black
Average customer rating
4.6
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
92
4 Stars
13
3 Stars
6
2 Stars
5
1 Star
3
88%of customers recommend this product.
(
60 out of
68)
Customer Reviews for GE Profile - 36" Electric Built In Cooktop - Black
Customer Rating
2
Cooktop Needs to be Replaced at the 5 year Mark
on February 17, 2024
Posted by: Kealohi
from Hawaii
We purchased the PHP9036DJBB and loved this stove top while it worked. The big issue is that the cooktop experienced communication problems and stopped working at the 5 year mark. The control board experienced communication problems necessitates the need to chase faulty circuit boards starting with the main control board. Replacing the main board necessitates replacing the entire glass top as the control board is affixed to the glass top making for a very expensive fix. The repair person gave me honest feedback that there is a good chance that we will spending the same amount of money (or more) on repairs as it will cost to just replace it.
I'm disappointed that this stovetop lasted just 5 years before it basically needs to be replaced.
I'm disappointed that this stovetop lasted just 5 years before it basically needs to be replaced.
Features
4
Performance
4
Quality
1
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, February 19, 2024
Oh no...
We're so very sorry to hear that your cooktop stopped working. We certainly understand how disruptive something like this can be. Your comments are extremely important and will be considered by our product design team for review. We sincerely appreciate the feedback provided.
We're so very sorry to hear that your cooktop stopped working. We certainly understand how disruptive something like this can be. Your comments are extremely important and will be considered by our product design team for review. We sincerely appreciate the feedback provided.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love induction
on February 27, 2024
Posted by: Mjomc
from South Carolina
I am very happy with this induction cooktop. It is my second GE Profile. We moved and the kitchen had a gas cooktop. I missed my induction cooktop so we replaced it. I had my first one for 15 years and loved it!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good enough
on February 28, 2024
Posted by: Jay Zhou
everything look, but the wifi and blue tooth, I don't feel have any value.
Written by a customer while visiting geappliances.com
Customer Rating
4
My new induction cooktop.
on March 5, 2024
Posted by: MrInductionstove
Installation was easy. Everything work great. Not a big fan of the Bluetooth, WiFi, and app. The cook top itself is cool. Great at stir fry.
Features
4
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Functional
on March 7, 2024
Posted by: Stovetop from GE
from Florida
Appears to work well so far. Looks decent and fits cutout properly.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Terrific stove top!
on March 8, 2024
Posted by: Maggcats
We love the look of our new GE Induction Stove Top. It also cooks so much faster than our electric stove. We’ve only had it for about a month but are happy with our purchase.
Written by a customer while visiting geappliances.com
Customer Rating
5
Functional layout; flexible heat control.
on March 18, 2024
Posted by: DJR229
from Grand County, UT
Nice cooktop; much faster than gas! We were pleasantly surprised and have not experienced any of the noise/humming issues that others have mentioned.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Huge upgrade over electric
on March 18, 2024
Posted by: hendu99
from Washington
Looks great and cooks quickly and evenly. Easy to clean (though it does tend to collect a lot of fingerprints). Touch controls are easy to operate, but when cooking a number of things at once it can be easy to accidentally turn off a burner.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com