Customer reviews from geappliances.com
GE Profile - 36" Electric Built In Cooktop - Black
Average customer rating
4.6
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
92
4 Stars
13
3 Stars
6
2 Stars
5
1 Star
3
88%of customers recommend this product.
(
60 out of
68)
Customer Reviews for GE Profile - 36" Electric Built In Cooktop - Black
Customer Rating
2
Disappointing
on May 31, 2023
Posted by: Bearfeeder
from Providence, RI
I purchased this cooktop instead of another cooktop that cost half as much. Sadly, I made the wrong choice.
The controls are slow to respond. To turn on a burner, one presses and holds the "on" button and then has to wait a second for the cooktop to make its sounds and do it's LED dance. This is a second that I could be setting the temperature. Compared to just turning a knob, this is slow and interrupts my "flow" when I'm working on a complex meal.
The cooktop is unforgiving about pot/pan size. This means only certain pots/pans can be used on certain burners and my smallest (Circulon induction compatible) pot does not work on any of the burners. Most other cooktops in this price range will "size" the burner to the pot/pan. Sigh.
The cooktop makes a lot of unexpected noises. Yes, I knew about the "buzzing" that the cooktop would make. This one also makes clicking and snapping and popping sounds. Yikes!
The WiFi capability is useless. The app requires all kinds of personal information (why does it need my location?!? My phone number?!?!) in order to do nearly nothing. Yes, it will display that a burner is on. I don't need an app for that. Compared to the Anova app, the GE app is pointless.
The cooktop feels like an unfinished product, which is surprising given my prior experience with GE products. I don't appreciate being a beta tester for a product that cost twice as much as the other unit I was considering.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 1, 2023
Hello there! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your new cooktop did not live up to your expectations. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great product - wifi & app needs work
on July 20, 2023
Posted by: Byrd32
Love the product. Hate the app. Stovetop works well but the app is totally pointless.
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great
on May 26, 2023
Posted by: SabYet
from FL
Great performance!!! It heats up and cools so fast!!!! Love the controls and the synchronized double burner
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet, easy operation
on June 13, 2023
Posted by: StrikerAZ
from Phoenix, Az
We chose this induction cooktop for its large coil layout with the easily selectable power level dials. The dials allow to swipe between power levels instantly. We had never used induction before and were nervous about the noises induction tops can make.we are very pleased with the induction buzzing noise, it's not annoying in tone or volume using our cookware. The cooktop fan is the loudest part of the cooktop, but is onky activated when many coils are being used at once. Again, the fan noise isn't overly obtrusive. Performance is as you'd expect for an induction- quick and responsive heat transfer. Been using the hob for a couple months now with no regrets!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Fastest cooking ever!
on June 27, 2023
Posted by: Nuk007
The induction stove works very well and I love the lock the controls feature when all burners are off which makes cleaning a breeze. I am still getting used to the touch controls a little because sometimes it feels like they don’t respond to your touch either with too much or too little pressure. In the whole though cooking is very fast and efficient. The exclusive whole-clad cookware works with this cooktop best as opposed to cookware that has the induction bottoms alone. I see that heating is not as fast and even with those induction bottom ones. Also a word of caution to always start with medium or intermediate heat and then increase to the maximum since these stoves can get things burning hot in minutes! Also super easy to clean!! Love the cooktop on the whole, would definitely recommend it!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed!
on June 29, 2023
Posted by: Jayh165
I expected to be able to set precise temperatures. Only after installation and reading the manual did I find out that I needed specialized cookware in order to do that. Very Disappointing! I have numerous induction ready pots and pans and I was using them on a portable induction cooktop that allowed me to control the temperature to within 5 degrees F.
Response from geappliances.comBy Jonathon@GEA, GE Appliances , June 30, 2023
Hello - Thank you for taking a moment to get in touch and share your feedback on this cooktop. We are sorry that it hasn't exceeded your expectations.
We are going to making sure we are more clear on the precision control being used with a smart pan. Also, we are going to forward this feedback over to our product team. This way we can make improvements on our models going forward. Thank you again for sharing and letting us know.
If you have any questions, feel free to reach out. - Jonathon@GEA
We are going to making sure we are more clear on the precision control being used with a smart pan. Also, we are going to forward this feedback over to our product team. This way we can make improvements on our models going forward. Thank you again for sharing and letting us know.
If you have any questions, feel free to reach out. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Skeptical, but I like it
on December 11, 2023
Posted by: BE1007
from Raleigh, NC
It’s been a month since install, and so far, I’m loving it! During the 6 weeks without a cooktop during our remodel, I realized how much of my meal prep is on this appliance. We switched to this after 15 years with a gas cooktop. I was a bit nervous, but we went for it. So far, so good. The only pan I had to replace was a cheap non-stick frying pan, as all the others are stainless steel. I’d heard about the fast boiling water - it’s true. Without a lid on the pot (so I could watch it), 8 cups of cold water were at a big bubbling boil in 8 minutes at about 3/4 power! In a nutshell, it’s an electric cooktop that cooks like a gas one. The clicking noise while it’s on medium-high is taking some getting used to, but t doesn’t other me. One major thing to note - if you have a family member or friend with a pace maker, they can not be near the appliance while it’s on.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Stove
on December 23, 2023
Posted by: JeffMig
from Greenville, RI
This is an excellent product. I have had not problems with it. Just trying to set up wifi.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com