Customer reviews from geappliances.com
GE Profile - 36" Electric Built In Cooktop - Black
Average customer rating
4.6
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
92
4 Stars
13
3 Stars
6
2 Stars
5
1 Star
3
88%of customers recommend this product.
(
60 out of
68)
Customer Reviews for GE Profile - 36" Electric Built In Cooktop - Black
Customer Rating
2
I want my old one back!
on November 28, 2023
Posted by: Idccam
from Rhode island
I already hate this cooktop. I'm replacing a 14 year old GE cooktop that I love but can't justify spending more money on circuit boards. I would switch brands but they require me to modify my granite countertop cutout. This unit did not fit the cutout without replacing 2 hex screws (loose!) with smaller head screws. I really dislike the controls. They are very hard to use and don't take inputs easily. We'll see how it cooks.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, December 6, 2023
Hello,
Thanks so much for connecting with us. We appreciate the feedback regarding your new cooktop and we're so very sorry to hear you're not pleased with your unit. At GE Appliances, we're always looking for ways to improve when it comes to function and design. Your comments are extremely important and will be considered by our product design team. We're so glad you chose to share your experience with us. Thanks again.
King regards. - Tierra@GEAppliances
Thanks so much for connecting with us. We appreciate the feedback regarding your new cooktop and we're so very sorry to hear you're not pleased with your unit. At GE Appliances, we're always looking for ways to improve when it comes to function and design. Your comments are extremely important and will be considered by our product design team. We're so glad you chose to share your experience with us. Thanks again.
King regards. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use, quiet
on December 3, 2023
Posted by: TCRB
from Massachusetts
This has been installed for >1 day, however we are very pleased with its performance so far. I use cast iron/carbon steel cookware and I have 1 All-clad frying pan. Everything works great. It is very quiet and efficient with this cookware. A major improvement over my old GE Profile propane cooktop (I can actually clean this and don’t need to worry about combustion gases in the house or other safety issues). I have to experiment more with my Baking Steel Skinny Griddle on the synced elements. I did one test and it got quite hot, and the heat was well distributed after a slow ramp up from low-med-high over about 15 minutes. I was worried about this cookware warping to cracking from heating too quickly in a small area relative to its overall size. That remains to be seen, but I’m optimistic. The griddle lives on our stove and we use it everyday for nearly every meal, so it’s continued functionality on this cooktop will rule.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Like it
on December 14, 2023
Posted by: Agbos
from Boston, MA
Happy with it. Only complaint is that it is hard to keep clean.
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great for temperature control at all settings.
on December 20, 2023
Posted by: Farmer11
from Des Moines, Iowa
So far it is surpassing our expectations and we wish we had switched to an Induction cooktop sooner. The Induction cooktop makes the old electric top look like something from the past and not the future.
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Hard to keep clean
on December 20, 2023
Posted by: GE cooktop user 133
from USA
The cooktop works ok but is very hard to clean. My “old” GE induction cooktop was much easier to keep looking clean. I think the older model was better
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, January 3, 2024
Greetings! We appreciate your review. We are so sorry you are finding it difficult to keep your cooktop clean. This is definitely not the consumer experience that we strive for, and we recommend viewing some cleaning tips to keep your cooktop looking as good as new on page 18 of the Owner's Manual at the link below.
https://products-salsify.geappliances.com/image/upload/s--TQKr0pq---/ljagcrg1vmnqwxyk5mre.pdf?_ga=2.161916732.1200067532.1704207475-1943611882.1696523642
Thank you for choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
https://products-salsify.geappliances.com/image/upload/s--TQKr0pq---/ljagcrg1vmnqwxyk5mre.pdf?_ga=2.161916732.1200067532.1704207475-1943611882.1696523642
Thank you for choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Sticking with what works!
on December 28, 2023
Posted by: Brand Loyalty
from tenessee
Replaced a 12-year-old GE Cooktop that still worked fine. The only reason we replaced it was because we had new granite installed. Looks and works great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Loving our new induction cooktop!
on January 2, 2024
Posted by: LY58
from Carmel, IN
We love our new induction cooktop. We regretted that we did not put in a gas stove when we built our house 6 years ago but after researching induction it seemed to have many of the cooking benefits of gas. We already had a GE cooktop so it was a seamless install. We love the clean look and the cooking features. We can’t believe how much quicker it heats and cooks things. So far so good.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Pleased with Induction Cooktop
on January 3, 2024
Posted by: MAOC
I only recently heard of induction cooktops. Since I can only have electricity with my home, I researched it and the manufacturers. With my new kitchen remodel, I am so far extremely pleased with the one I chose from GE. Its beautifully streamlined on the counter, is very easy to use, and I looked forward to many years of cooking on it.
Written by a customer while visiting geappliances.com