Customer Reviews for GE Profile - 36 in. Wide 5 Element ENERGY STAR Built-In Touch Control Electric Induction Cooktop with Power Boil - Black
Customer Rating
3
Good performance, but bad surface durability
on December 4, 2025
Posted by: sheoj999
[This review was collected as part of a promotion.] We purchased this cooktop in a new construction, changing from a gas stove in a previous home. The cooking action appears to work properly across all burners, including using a griddle pan across the two burner setup. One issue that just cropped up is the appearance of scratches on the surface. We use an approved ceramic cleaner and check our pans. However, three of the burners have scratches along with a non-burner area. Very disappointed with the durability of this surface.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Dianna, GE_Appliances, December 8, 2025
We would like to help and provide some guidance regarding the scratches coming up on your cooktop unit. We do recommend taking a look at the brief article below for tips on preventing scratches.
[This review was collected as part of a promotion.] The burner and controls for the whole right side of the cook top burnt out within 2 months of use. I would NOT recommend this item.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, November 4, 2025
We'd like to assist with your cooktop's burners and controls. We recommend scheduling service with our Bodewell team by calling 1-833-426-3393 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
[This review was collected as part of a promotion.] VERY quick to boil water. Must use pot that is the same size as the burner ring or the controls will flash and turn off. No big deal just use the correct size pot! Attractive and use friendly. Love it.
[This review was collected as part of a promotion.] Easy to use, heats very fast and evenly. Easy to clean. Safe.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, October 9, 2025
Thanks for sharing your feedback on your new cooktop. We also love the cooking performance that this model provides. One of our favorite features is the synchronized elements, which lets you control two cooktop burners as one to create a bigger cooking surface for pans such as griddles.
[This review was collected as part of a promotion.] Looks sleek and stylish. Enjoying the speed and simplicity of the cooktop and induction. Like the timer. Sometimes makes a noise at higher temps.
[This review was collected as part of a promotion.] Overall this has been great so far. We are still getting used to induction, but liking it. My only complaint is that sometime it has a loud hum at high power. I am guessing its because of some EMI and just doesn't have EMI filtering at the power inputs. However, its manageable. Really enjoying the sleek controls look and the easy cleanup.