Customer reviews from geappliances.com
GE Profile - 36 in. Wide 5 Element ENERGY STAR Built-In Touch Control Electric Induction Cooktop with Power Boil - Black
Average customer rating
4.4
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
110
4 Stars
24
3 Stars
9
2 Stars
6
1 Star
7
86%of customers recommend this product.
(
79 out of
92)
Customer Reviews for GE Profile - 36 in. Wide 5 Element ENERGY STAR Built-In Touch Control Electric Induction Cooktop with Power Boil - Black
Customer Rating
5
Love Induction
on June 10, 2023
Posted by: Use Delta
Have always returned to G E appliances, 50 +years worth!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointing
on May 31, 2023
Posted by: Bearfeeder
from Providence, RI
I purchased this cooktop instead of another cooktop that cost half as much. Sadly, I made the wrong choice.
The controls are slow to respond. To turn on a burner, one presses and holds the "on" button and then has to wait a second for the cooktop to make its sounds and do it's LED dance. This is a second that I could be setting the temperature. Compared to just turning a knob, this is slow and interrupts my "flow" when I'm working on a complex meal.
The cooktop is unforgiving about pot/pan size. This means only certain pots/pans can be used on certain burners and my smallest (Circulon induction compatible) pot does not work on any of the burners. Most other cooktops in this price range will "size" the burner to the pot/pan. Sigh.
The cooktop makes a lot of unexpected noises. Yes, I knew about the "buzzing" that the cooktop would make. This one also makes clicking and snapping and popping sounds. Yikes!
The WiFi capability is useless. The app requires all kinds of personal information (why does it need my location?!? My phone number?!?!) in order to do nearly nothing. Yes, it will display that a burner is on. I don't need an app for that. Compared to the Anova app, the GE app is pointless.
The cooktop feels like an unfinished product, which is surprising given my prior experience with GE products. I don't appreciate being a beta tester for a product that cost twice as much as the other unit I was considering.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 1, 2023
Hello there! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your new cooktop did not live up to your expectations. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Ease of use is awesome !
on May 28, 2023
Posted by: Rosie Kroll
from Parkland Florida
And having GE quality backing the great easy features wow!
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great
on May 26, 2023
Posted by: SabYet
from FL
Great performance!!! It heats up and cools so fast!!!! Love the controls and the synchronized double burner
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com