Customer Reviews for GE Profile - 36 in. Wide 5 Element ENERGY STAR Built-In Touch Control Electric Induction Cooktop with Power Boil - Black
Customer Rating
5
Quiet, easy operation
on June 13, 2023
Posted by: StrikerAZ
from Phoenix, Az
We chose this induction cooktop for its large coil layout with the easily selectable power level dials. The dials allow to swipe between power levels instantly. We had never used induction before and were nervous about the noises induction tops can make.we are very pleased with the induction buzzing noise, it's not annoying in tone or volume using our cookware. The cooktop fan is the loudest part of the cooktop, but is onky activated when many coils are being used at once. Again, the fan noise isn't overly obtrusive. Performance is as you'd expect for an induction- quick and responsive heat transfer. Been using the hob for a couple months now with no regrets!
I purchased this cooktop instead of another cooktop that cost half as much. Sadly, I made the wrong choice.
The controls are slow to respond. To turn on a burner, one presses and holds the "on" button and then has to wait a second for the cooktop to make its sounds and do it's LED dance. This is a second that I could be setting the temperature. Compared to just turning a knob, this is slow and interrupts my "flow" when I'm working on a complex meal.
The cooktop is unforgiving about pot/pan size. This means only certain pots/pans can be used on certain burners and my smallest (Circulon induction compatible) pot does not work on any of the burners. Most other cooktops in this price range will "size" the burner to the pot/pan. Sigh.
The cooktop makes a lot of unexpected noises. Yes, I knew about the "buzzing" that the cooktop would make. This one also makes clicking and snapping and popping sounds. Yikes!
The WiFi capability is useless. The app requires all kinds of personal information (why does it need my location?!? My phone number?!?!) in order to do nearly nothing. Yes, it will display that a burner is on. I don't need an app for that. Compared to the Anova app, the GE app is pointless.
The cooktop feels like an unfinished product, which is surprising given my prior experience with GE products. I don't appreciate being a beta tester for a product that cost twice as much as the other unit I was considering.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 1, 2023
Hello there! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your new cooktop did not live up to your expectations. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA