Customer reviews from geappliances.com
GE Profile - 36 in. Wide 5 Element ENERGY STAR Built-In Touch Control Electric Induction Cooktop with Power Boil - Black
Average customer rating
4.4
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
110
4 Stars
24
3 Stars
9
2 Stars
6
1 Star
7
86%of customers recommend this product.
(
79 out of
92)
Customer Reviews for GE Profile - 36 in. Wide 5 Element ENERGY STAR Built-In Touch Control Electric Induction Cooktop with Power Boil - Black
Customer Rating
1
Stopped working after only 6 months
on February 11, 2026
Posted by: Andrew4028
The two right side warmers stopped working after only six months of use.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, February 12, 2026
We are sorry to hear that the two right side burners on your cooktop stopped working. Check the circuit breaker or fuse in the home that supplies power to the cooktop. If all is well there, we recommend service. You can schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
4
We like it.
on December 10, 2025
Posted by: TnCB
from California
The cooktop does exactly what we thought it would. The cooling fans are quiet, which is very pleasing. Pressure cooker is easy, where with gas it was tricky. Even heat to the griddle spanning two burners is yet to be fully sorted. Terrific to have the option to use Plus/Minus or touching the Dial to set the heat.
Cleaning is easy, since the surface never gets very hot. However, cleaning is nearly constant because anything and everything shows.
The biggest adjustment is to the changed nature of the cooking. No more instant drama and heat from a high flame. No more leaning down to peek at how low the simmer is. “Trusting the Instruments” will take some time.
Cleaning is easy, since the surface never gets very hot. However, cleaning is nearly constant because anything and everything shows.
The biggest adjustment is to the changed nature of the cooking. No more instant drama and heat from a high flame. No more leaning down to peek at how low the simmer is. “Trusting the Instruments” will take some time.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Cooktop
on December 9, 2025
Posted by: Rodster68
from Caldwell, ID
[This review was collected as part of a promotion.] We have never had an INDUCTION Cooktop before and are getting used to it day by day! So far, we LOVE IT. You have the exact heat you want when you set it at the desired heat!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Frustrating install
on December 9, 2025
Posted by: Cstork
The instructions were vague. Some things are a bit cheap (screws, pad strip). The counter overlap could be more. The app setup was confusing and not properly tested. Frustrating.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Dianna, GE_Appliances, December 15, 2025
Your feedback is important to us, and we will pass your comments on to our product team for review.
We would like to provide some guidance regarding the App setup. Detailed instructions on setting this up are found in the manual on page 11 at the link below.
https://products-salsify.geappliances.com/image/upload/s--mGSJcDMI--/4081d01b42080733889ef260f26765b2313ec34e.pdf
We would like to provide some guidance regarding the App setup. Detailed instructions on setting this up are found in the manual on page 11 at the link below.
https://products-salsify.geappliances.com/image/upload/s--mGSJcDMI--/4081d01b42080733889ef260f26765b2313ec34e.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
Clean modern look and excellent performance
on December 4, 2025
Posted by: Kodimom
from Texas
[This review was collected as part of a promotion.] So happy with this installed. Very clean, modern look and love how immediately responsive it is. Easy to cook knowing the change I make on the panel dial is immediately changing the cooking temp of the burner. Also like the burner configuration and the flexibility of the two burners that can be combined. Easy to clean surface.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Mostly good cooktop
on December 4, 2025
Posted by: My6kidsdad
It's beautiful and works. Mostly. We are at eight months, and I am scheduling service because the WIFI isn't broadcasting, so it broke connection with the app. The good news is that I can still cook. It also is finicky on pan size. If the pan is too small, it will automatically turn off. Finally, it is underpowered. We had a Samsung prior to this, and I could get a pot of water to boil in about a minute. This one takes much longer.
Response from geappliances.comBy Dianna, GE_Appliances, December 8, 2025
We would like to help and provide some guidance regarding the Wi-Fi Feature. You can reach out to our Connected Home Support team for additional assistance at the phone number- 1-800-220-6899 or email below.
connected@help.geappliances.com
For best performance, match the pan size to the element. Each element/burner has its own power levels ranging from high to low. Power level settings necessary for cooking will vary depending on the cookware being used, the type, the quantity of food, and desired outcome. There is more information about this on page 10 in the manual at the link below.
https://products-salsify.geappliances.com/image/upload/s--mGSJcDMI--/4081d01b42080733889ef260f26765b2313ec34e.pdf
Regarding the boil feature on your unit, Hi is the highest power level, designed for large quantity rapid cooking and boiling. Hi will operate for a maximum of 10 min. More information can be found in the manual on page 10 at the link below.
https://products-salsify.geappliances.com/image/upload/s--mGSJcDMI--/4081d01b42080733889ef260f26765b2313ec34e.pdf
connected@help.geappliances.com
For best performance, match the pan size to the element. Each element/burner has its own power levels ranging from high to low. Power level settings necessary for cooking will vary depending on the cookware being used, the type, the quantity of food, and desired outcome. There is more information about this on page 10 in the manual at the link below.
https://products-salsify.geappliances.com/image/upload/s--mGSJcDMI--/4081d01b42080733889ef260f26765b2313ec34e.pdf
Regarding the boil feature on your unit, Hi is the highest power level, designed for large quantity rapid cooking and boiling. Hi will operate for a maximum of 10 min. More information can be found in the manual on page 10 at the link below.
https://products-salsify.geappliances.com/image/upload/s--mGSJcDMI--/4081d01b42080733889ef260f26765b2313ec34e.pdf
Written by a customer while visiting geappliances.com
Customer Rating
3
Good performance, but bad surface durability
on December 4, 2025
Posted by: sheoj999
[This review was collected as part of a promotion.] We purchased this cooktop in a new construction, changing from a gas stove in a previous home. The cooking action appears to work properly across all burners, including using a griddle pan across the two burner setup. One issue that just cropped up is the appearance of scratches on the surface. We use an approved ceramic cleaner and check our pans. However, three of the burners have scratches along with a non-burner area. Very disappointed with the durability of this surface.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Dianna, GE_Appliances, December 8, 2025
We would like to help and provide some guidance regarding the scratches coming up on your cooktop unit. We do recommend taking a look at the brief article below for tips on preventing scratches.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34466
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34466
Written by a customer while visiting geappliances.com
Customer Rating
4
New induction cooktop
on November 26, 2025
Posted by: Avila kitchen
from San Mateo, California
[This review was collected as part of a promotion.] We like this cooktop - it has a clean sleek cooktop and very easy to clean
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com