Customer reviews from geappliances.com
GE Profile - ENERGY STAR 36" Built-In Touch Control Electric Induction Cooktop - Black
Average customer rating
4.4
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
107
4 Stars
22
3 Stars
9
2 Stars
6
1 Star
7
85%of customers recommend this product.
(
76 out of
89)
Customer Reviews for GE Profile - ENERGY STAR 36" Built-In Touch Control Electric Induction Cooktop - Black
Customer Rating
2
Frustrating install
on December 9, 2025
Posted by: Cstork
The instructions were vague. Some things are a bit cheap (screws, pad strip). The counter overlap could be more. The app setup was confusing and not properly tested. Frustrating.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Dianna, GE_Appliances, December 15, 2025
Your feedback is important to us, and we will pass your comments on to our product team for review.
We would like to provide some guidance regarding the App setup. Detailed instructions on setting this up are found in the manual on page 11 at the link below.
https://products-salsify.geappliances.com/image/upload/s--mGSJcDMI--/4081d01b42080733889ef260f26765b2313ec34e.pdf
We would like to provide some guidance regarding the App setup. Detailed instructions on setting this up are found in the manual on page 11 at the link below.
https://products-salsify.geappliances.com/image/upload/s--mGSJcDMI--/4081d01b42080733889ef260f26765b2313ec34e.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Cooktop
on December 9, 2025
Posted by: Rodster68
from Caldwell, ID
[This review was collected as part of a promotion.] We have never had an INDUCTION Cooktop before and are getting used to it day by day! So far, we LOVE IT. You have the exact heat you want when you set it at the desired heat!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
We like it.
on December 10, 2025
Posted by: TnCB
from California
The cooktop does exactly what we thought it would. The cooling fans are quiet, which is very pleasing. Pressure cooker is easy, where with gas it was tricky. Even heat to the griddle spanning two burners is yet to be fully sorted. Terrific to have the option to use Plus/Minus or touching the Dial to set the heat.
Cleaning is easy, since the surface never gets very hot. However, cleaning is nearly constant because anything and everything shows.
The biggest adjustment is to the changed nature of the cooking. No more instant drama and heat from a high flame. No more leaning down to peek at how low the simmer is. “Trusting the Instruments” will take some time.
Cleaning is easy, since the surface never gets very hot. However, cleaning is nearly constant because anything and everything shows.
The biggest adjustment is to the changed nature of the cooking. No more instant drama and heat from a high flame. No more leaning down to peek at how low the simmer is. “Trusting the Instruments” will take some time.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped working after only 6 months
on February 11, 2026
Posted by: Andrew4028
The two right side warmers stopped working after only six months of use.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, February 12, 2026
We are sorry to hear that the two right side burners on your cooktop stopped working. Check the circuit breaker or fuse in the home that supplies power to the cooktop. If all is well there, we recommend service. You can schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
4
Hard to clean leaves streaks
on February 18, 2026
Posted by: Bd63
Love it except can't clean it without streaks. They really show up with lights on. Had another brand be this very easy to clean but didn't cook even. You two should get together and have a 5 star.
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not purchase this product
on February 24, 2026
Posted by: VeryBeyond Frustrated
from Cape Coral, FL
The induction assembly and induction control tray have both gone out 2 times in less than 1.5 years. The parts are over 1000 dollars. The first time it went out the stovetop was under warranty as it happened months into using it. Now, a half year after it was "fixed" last the same parts are in need of replacing. I can only guess that there is something else going on with this item or it is horribly built.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, February 25, 2026
We'd like to review this situation with your cooktop further. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
Looks nice . Just haven't been able to use it .
on March 20, 2026
Posted by: The Little General
I haven't used the stove yet . Can't figure out how to get it to turn on correctly n stay on . We purchased a home that had this cook top . We are still figuring out things since this is a scond home. Not sure that we will use it much and may take it out n buy another kind that isn't blue tooth .
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
4
Value
3
Response from geappliances.comBy Sarah, GE_Appliances, March 23, 2026
We're glad to hear you appreciate the appearance of this cooktop, and we want to help ensure you're able to use it without issue. We have information about using the cooktop available on page 7 of the manual; that’s linked here: https://products-salsify.geappliances.com/image/upload/s--pgMU6uZ0--/53418c06467eb7e6d5dd4a03056e1949bc7ffb51.pdf. Troubleshooting tips are also available starting on page 21. If the cooktop is turning off after you’ve turned it on, we recommend disconnecting the appliance from power for a couple of minutes before reconnecting, to reset it.
While this cooktop has built-in WiFi that adds convenience to the cooking experience, the main functions of the cooktop are not dependent on a WiFi connection. We’ll be reaching out over email to discuss this situation with you further. We look forward to hearing back from you, so we can offer assistance.
While this cooktop has built-in WiFi that adds convenience to the cooking experience, the main functions of the cooktop are not dependent on a WiFi connection. We’ll be reaching out over email to discuss this situation with you further. We look forward to hearing back from you, so we can offer assistance.
Written by a customer while visiting geappliances.com