Customer reviews from geappliances.com
GE Profile - ENERGY STAR 36" Built-In Touch Control Electric Induction Cooktop - Black
Average customer rating
4.5
(145 Reviews)
Rating breakdown 145 reviews
5 Stars
106
4 Stars
20
3 Stars
8
2 Stars
6
1 Star
5
88%of customers recommend this product.
(
74 out of
84)
Customer Reviews for GE Profile - ENERGY STAR 36" Built-In Touch Control Electric Induction Cooktop - Black
Customer Rating
5
V. Cool cooktop!
on September 24, 2025
Posted by: Shelwolf
from Los Angeles.
[This review was collected as part of a promotion.] Looks sleek and stylish. Enjoying the speed and simplicity of the cooktop and induction. Like the timer. Sometimes makes a noise at higher temps.
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
My favorite stove
on September 25, 2025
Posted by: Chaudhry85
from Ct
[This review was collected as part of a promotion.] Easy to use, heats very fast and evenly. Easy to clean. Safe.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, October 9, 2025
Thanks for sharing your feedback on your new cooktop. We also love the cooking performance that this model provides. One of our favorite features is the synchronized elements, which lets you control two cooktop burners as one to create a bigger cooking surface for pans such as griddles.
Written by a customer while visiting geappliances.com
Customer Rating
5
Pot must match burner size
on October 24, 2025
Posted by: Karen from Michigan
[This review was collected as part of a promotion.] VERY quick to boil water. Must use pot that is the same size as the burner ring or the controls will flash and turn off. No big deal just use the correct size pot! Attractive and use friendly. Love it.
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken after 2 months of use
on October 31, 2025
Posted by: Nicole808
from Honolulu. HI
[This review was collected as part of a promotion.] The burner and controls for the whole right side of the cook top burnt out within 2 months of use. I would NOT recommend this item.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, November 4, 2025
We'd like to assist with your cooktop's burners and controls. We recommend scheduling service with our Bodewell team by calling 1-833-426-3393 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
New induction cooktop
on November 26, 2025
Posted by: Avila kitchen
from San Mateo, California
[This review was collected as part of a promotion.] We like this cooktop - it has a clean sleek cooktop and very easy to clean
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Good performance, but bad surface durability
on December 4, 2025
Posted by: sheoj999
[This review was collected as part of a promotion.] We purchased this cooktop in a new construction, changing from a gas stove in a previous home. The cooking action appears to work properly across all burners, including using a griddle pan across the two burner setup. One issue that just cropped up is the appearance of scratches on the surface. We use an approved ceramic cleaner and check our pans. However, three of the burners have scratches along with a non-burner area. Very disappointed with the durability of this surface.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Dianna, GE_Appliances, December 8, 2025
We would like to help and provide some guidance regarding the scratches coming up on your cooktop unit. We do recommend taking a look at the brief article below for tips on preventing scratches.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34466
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34466
Written by a customer while visiting geappliances.com
Customer Rating
3
Mostly good cooktop
on December 4, 2025
Posted by: My6kidsdad
It's beautiful and works. Mostly. We are at eight months, and I am scheduling service because the WIFI isn't broadcasting, so it broke connection with the app. The good news is that I can still cook. It also is finicky on pan size. If the pan is too small, it will automatically turn off. Finally, it is underpowered. We had a Samsung prior to this, and I could get a pot of water to boil in about a minute. This one takes much longer.
Response from geappliances.comBy Dianna, GE_Appliances, December 8, 2025
We would like to help and provide some guidance regarding the Wi-Fi Feature. You can reach out to our Connected Home Support team for additional assistance at the phone number- 1-800-220-6899 or email below.
connected@help.geappliances.com
For best performance, match the pan size to the element. Each element/burner has its own power levels ranging from high to low. Power level settings necessary for cooking will vary depending on the cookware being used, the type, the quantity of food, and desired outcome. There is more information about this on page 10 in the manual at the link below.
https://products-salsify.geappliances.com/image/upload/s--mGSJcDMI--/4081d01b42080733889ef260f26765b2313ec34e.pdf
Regarding the boil feature on your unit, Hi is the highest power level, designed for large quantity rapid cooking and boiling. Hi will operate for a maximum of 10 min. More information can be found in the manual on page 10 at the link below.
https://products-salsify.geappliances.com/image/upload/s--mGSJcDMI--/4081d01b42080733889ef260f26765b2313ec34e.pdf
connected@help.geappliances.com
For best performance, match the pan size to the element. Each element/burner has its own power levels ranging from high to low. Power level settings necessary for cooking will vary depending on the cookware being used, the type, the quantity of food, and desired outcome. There is more information about this on page 10 in the manual at the link below.
https://products-salsify.geappliances.com/image/upload/s--mGSJcDMI--/4081d01b42080733889ef260f26765b2313ec34e.pdf
Regarding the boil feature on your unit, Hi is the highest power level, designed for large quantity rapid cooking and boiling. Hi will operate for a maximum of 10 min. More information can be found in the manual on page 10 at the link below.
https://products-salsify.geappliances.com/image/upload/s--mGSJcDMI--/4081d01b42080733889ef260f26765b2313ec34e.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
Clean modern look and excellent performance
on December 4, 2025
Posted by: Kodimom
from Texas
[This review was collected as part of a promotion.] So happy with this installed. Very clean, modern look and love how immediately responsive it is. Easy to cook knowing the change I make on the panel dial is immediately changing the cooking temp of the burner. Also like the burner configuration and the flexibility of the two burners that can be combined. Easy to clean surface.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com