Customer Reviews for GE Profile - 30 in. Wide 4 Element ENERGY STAR Built-In Touch Control Electric Induction Cooktop with Power Boil - Black
Customer Rating
1
Worse then expected
on June 23, 2024
Posted by: Aaronj0429
from Huntsville
After using this induction cooktop for a couple weeks now I can 100% say that I dislike it to the point of wanting to put back old broken stove. The touch panel is beyond confusing and slow to react. I have waited over 20min for a pot to boil and that is not how induction should work! Using the same pans on my old kitchen aid induction that this replaced would have been boiling in 5 mins! Even an old fashioned stove would have done this faster.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Michael, GE_Appliances, June 25, 2024
We hate to hear that you’ve been less than impressed with the performance of the cooktop on your new range. We want to help. Proper cookware is essential for the performance of your induction cooktop, and we suggest taking a look at the article below for more information.
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
It shuts off in the middle of cooking and does not work with the smart pan.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, June 6, 2024
We are more than happy to assist you with your new induction cooktop. For the best performance from your induction burner, match the pan size to the burner size since heating will only occur above the burner's cooking circle. Cookware should make full contact with the glass surface and be magnetic. The induction burners require a minimum pan size in order for the element to turn on. In order for the induction coil to correctly determine if the pan is large enough, it is important that the pan be centered within the circular graphics marked on the glass cooking surface.
A smaller pot on larger burner generates less power. For example, if you are using an 8” pan on an 11” burner, it will not output its full power to the pan on high, and it will take longer to boil water. If you are still experiencing issues with the burner shutting off while in use after these tips, service may be needed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
So far, so good. Almost instant response from controls to heat. A little concerned the first time I boiled a large pot of water for pasta, seemed to take longer than I was led to believe it would. Smaller burners are terrific, large burner seems slow or underpowered.
Great product with some awesome features. Looks great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
3
Response from geappliances.comBy Devin, GE_Appliances, May 23, 2024
Congratulations on your new GE Profile Series electric cooktop! We're pleased to hear that you're loving the features this model offers, and it looks great in your kitchen. Thank you for trusting our brand for your home!
I like the way this cooktop looks installed in my granite countertop. It's surface cleans very easily.
I would recommend this to a friend!
Response from geappliances.comBy Jonathon, GE_Appliances, May 16, 2024
We're so happy to see that you've been enjoying this cooktop. We think you've made a great choice. We also love this model and the cooking performance it offers. Our favorite feature is the "Power Boil" which boils water faster thanks to induction elements that immediately heat your pan, not the cooktop surface.