Customer reviews from geappliances.com
GE Profile - 30 in. Wide 4 Element ENERGY STAR Built-In Touch Control Electric Induction Cooktop with Power Boil - Black
Average customer rating
4.4
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
106
4 Stars
28
3 Stars
13
2 Stars
5
1 Star
8
86%of customers recommend this product.
(
90 out of
105)
Customer Reviews for GE Profile - 30 in. Wide 4 Element ENERGY STAR Built-In Touch Control Electric Induction Cooktop with Power Boil - Black
Customer Rating
1
Frustrated customer with GE products
on July 16, 2026
Posted by: kona983
from Milpitas, California
I rarely write reviews, but I'm extremely disappointed with this GE cooktop. After only three months of ownership, it has already broken. A major kitchen appliance is supposed to last for years, not a few months. I spent my hard-earned money expecting quality and reliability, and instead I'm dealing with the stress and inconvenience of a product failure almost immediately after installation.
What makes it even more frustrating is that everything seemed fine at first. I trusted the GE brand and expected much better. Having a brand-new appliance fail this quickly has completely shaken my confidence in the product. I wish I had chosen something else.
What makes it even more frustrating is that everything seemed fine at first. I trusted the GE brand and expected much better. Having a brand-new appliance fail this quickly has completely shaken my confidence in the product. I wish I had chosen something else.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Don, GE_Appliances, July 17, 2026
We see that you've recently been in contact with a member of our team. We're confident our Bodewell Technician will be able to assist.
Written by a customer while visiting geappliances.com
Customer Rating
3
When it works it is great
on May 24, 2026
Posted by: Christine 54
from Oxnard, CA
This is my 3rd GE induction cooktop, same model. First one installed lasted maybe 2 months, was still under warranty, and GE service was very helpful to replace. Second lasted about 3 years, luckily had a home warranty service, but took them 6 months to repair and finally replace. It just turned on and off within 5 seconds. They tried to replace mother board control panel, then the complete glass top, but connectors had been upgraded, and didn’t fit.
I have been careful cooking with it, works solidly. Controls are easy to use. Only use full power when boiling liquids, otherwise 1/2 power is best for using oils, for frying I may use up to 3/4th full power. I did notice the latest model doesn’t seem as hot as my previous cooktop.
I do love induction cooking, super responsive, easy clean, unlike electric glass cooktops which stain, and can see burner areas. I wish I could change lights to different color, my husband is colorblind and has hard time with these controls. PS fingertips and control area need to be clean/dry for controls to react.
I have been careful cooking with it, works solidly. Controls are easy to use. Only use full power when boiling liquids, otherwise 1/2 power is best for using oils, for frying I may use up to 3/4th full power. I did notice the latest model doesn’t seem as hot as my previous cooktop.
I do love induction cooking, super responsive, easy clean, unlike electric glass cooktops which stain, and can see burner areas. I wish I could change lights to different color, my husband is colorblind and has hard time with these controls. PS fingertips and control area need to be clean/dry for controls to react.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
(click to see the video)
Response from geappliances.comBy Dianna, GE_Appliances, May 28, 2026
We’re sorry to hear about the trouble you experienced with your prior units but are glad to hear the situation has been resolved. We are happy to know that you’re enjoying the responsiveness, ease of cleaning and overall cooking performance of your induction cooking.
We want to help you with your cooktop, seeming to not cook as hot. If you are using a smaller pot on a larger burner this will generate less power. For example, if you are using an 8" pan on an 11" burner, it will not provide its full power to the pan on high and it will take longer to boil water. We have more troubleshooting tips from an article on our website at the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17368
We want to help you with your cooktop, seeming to not cook as hot. If you are using a smaller pot on a larger burner this will generate less power. For example, if you are using an 8" pan on an 11" burner, it will not provide its full power to the pan on high and it will take longer to boil water. We have more troubleshooting tips from an article on our website at the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17368
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Purchase
on April 24, 2026
Posted by: Pauly Llama
Good product. I like the "clean" and unbusy look of it. The controls are not as responsive to my finger as I'd like sometimes, but I'm happy with the purchase. A big factor in my purchase was that this model has a good repair record.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Timer volume
on March 21, 2026
Posted by: Jcr123
We replaced an existing GE glass.top that was chipped and cracked. So far so good on the new one. Only gripe is the timer volume is hard to hear when it goes off. I loaded the appliance app, as per the Google instructions, and the app control settings doesn't have an option for timer volume, that I can find.
Written by a customer while visiting geappliances.com
Customer Rating
4
Good looks, performance, value.
on January 13, 2026
Posted by: BML102
Looks good, performs very well. Fingerprints and liquids/spatters are constant cleanup problems. Easy installation, size fits existing cooktop opening. Cooking zones and sync feature very useful. The WiFi is not very useful - only shows activity, not timer, temps, other status. Bluetooth is also limited - temp only, with specific products. Heston Cue smart cooking has been discontinued and sunsetted, which was a disappointment. No downdraft model available, also disappointing. For the price point, would probably buy again.
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent Stovetop
on December 29, 2025
Posted by: Bako Mark
This is an excellent stovetop. Heats instantly, looks sleek, well designed,
and so simple to keep clean.
and so simple to keep clean.
Written by a customer while visiting geappliances.com
Customer Rating
3
Good and bad features
on December 28, 2025
Posted by: PatSax
I absolutely love the large burner on the right side of the cooktop an like the bridge option.
But we had a Bosch with a cook timer and their controls were much easier to do.
Also, my husband used the timer feature while cooking. Unfortunately twice now we've had to turn the breaker off in order to get the cooktop to shut down. No matter what we did the unit would not turn off and you couldn't even adjust the heat. Except for the large burner on the right side I miss my Bosch cook-top.
Response from geappliances.comBy Vikki, GE_Appliances, December 31, 2025
The Kitchen Timer has no control over the operation of the cooking elements. To turn off the Timer, press and hold the Timer pad for a full three seconds. For more information, please see page 12 of the Owner's Manual -https://products-salsify.geappliances.com/image/upload/s--mGSJcDMI--/4081d01b42080733889ef260f26765b2313ec34e.pdf - If you are having an issue with the burners, please contact our GE Appliances service team - Bodewell at 1-833-426-3393 to have your cooktop evaluated and repaired as needed.
Written by a customer while visiting geappliances.com
Customer Rating
1
Wish I didn’t buy it!
on December 13, 2025
Posted by: Nan6658
from Indiana
One of the front burners will not work if you don’t have the EXACT size pan on it. You can put the same pan on the similar burner and it will work! I honestly do not like this cooktop and would return it if I could. I purchased it because of the safety features.bit sad I did!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, December 16, 2025
We want to help you with your Induction cooktop. A smaller pot on a larger burner generates less power. For example, if you are using an 8" pan on an 11" burner, it will not provide its full power to the pan on high and it will take longer to boil water. Please review the following troubleshooting link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17368
If you are still experiencing this and the above and the link doesn't explain it, please reach out to our Bodewell service team by calling 1-833-426-3393. We want you to love your new Induction cooktop.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17368
If you are still experiencing this and the above and the link doesn't explain it, please reach out to our Bodewell service team by calling 1-833-426-3393. We want you to love your new Induction cooktop.
Written by a customer while visiting geappliances.com