Customer reviews from geappliances.com
GE Profile - ENERGY STAR 30" Built-In Touch Control Electric Induction Cooktop - Black
Average customer rating
4.4
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
106
4 Stars
26
3 Stars
12
2 Stars
5
1 Star
7
85%of customers recommend this product.
(
88 out of
103)
Customer Reviews for GE Profile - ENERGY STAR 30" Built-In Touch Control Electric Induction Cooktop - Black
Customer Rating
5
Brand New Induction Cooktop Makes Cooking Fun Agai
on March 29, 2023
Posted by: Mirleni
from Central NJ
This is a first-day review. I am coming from years of gas cooking, followed by a year of a 30" electric cooktop with four knobs on the right, meaning the actual cooking space was about 24" - too small for two large pots to coexist.. Nothing wrong with plain electric, but that slow warmup and cool down, and inability to make responsive real-time adjustments, takes the fun out of cooking for me. So we now have induction, and from.my first efforts, I feel as if it is a lot like gas, without all the issues associated with gas! Since all controls are flat and in front, the burners have the full 30" and it seems so much bigger! I love the ability to modulate heat like a gas burner, and the displays are very clear about how high you have set them. You get the picture at a glance. It turns out that only one pot needs replacing... so much for the people who say you have to replace everything. My stainless pots and even good-quality nonstick frypan are all good. So I am starting a new era of cooking and I think I will enjoy it a lot!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointing
on July 4, 2023
Posted by: rmj70
from Salt Lake City, UT
Good power and responsiveness but poorly laid out for the cooking that I do. There is only one large cooking coil (burner?). I had expected to be able to use two of the smaller ones ganged together for a second large pot, but that is really finicky, required perfect placement of the pot and generally making a lot of noise. If you don't get the pot in exactly the right place, the burners turn off. When cooking pasta and sauce, for example, I end up using an Instapot for the sauce because trying to use the two smaller burners is so frustrating. Burners will turn off if water spatters on the controls. My teenagers often hear a high pitched hum, which drives them from the kitchen. I usually can't hear it, so maybe that's a feature? And the cooktop scratches really easily.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 6, 2023
Hello,
Thank you for taking the time to leave a review on your new induction cooktop. We value and appreciate your feedback! With that being said, we are sorry to hear that you are disappointed with your new appliance, and that the cooktop is making a high pitch hum. If you continue to experience this issue, we recommend scheduling a service appointment with GE Appliances factory service team.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your new induction cooktop. We value and appreciate your feedback! With that being said, we are sorry to hear that you are disappointed with your new appliance, and that the cooktop is making a high pitch hum. If you continue to experience this issue, we recommend scheduling a service appointment with GE Appliances factory service team.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Optimistic about new installation
on September 9, 2023
Posted by: sbanerjee28
from Castro Valley, CA
Easily became a part of our cooking experience. We moved from Electric to Radiant and are sad about our existing cookware that doesn’t work anymore :(, However, watching water boil in no time is well worth the switch. It’s early days but this is looking promising. Let’s see how long this one lasts.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
The worst!
on November 3, 2023
Posted by: Taltal
from New Jersey
This cooktop is horrible! I bought it a month ago and I can’t cook properly. I have to turn it on 10 times until it works. It the worst cooktop I have ever had!!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, November 3, 2023
Hello,
Thank you for taking the time to provide a review on your new GE Profile Series induction cooktop. We are sorry to hear that you are not satisfied with this appliance due to it not functioning properly. We recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to provide a review on your new GE Profile Series induction cooktop. We are sorry to hear that you are not satisfied with this appliance due to it not functioning properly. We recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Older GE cooktop much better designed
on December 20, 2023
Posted by: Carolyn2018
from Cambridge, MA
We got our first induction cooktop in 2011 and LOVED it. It was a GE, as well. We had to replace our oven which is the only reason we decided to replace the cooktop at the same time. This new GE cooktop is not nearly as wonderful as the old one. The burners are smaller and the 2 burners on the left are physically much closer together. It means you can't have a 3 or 4 quart pot on one of those burners and a mid sized skillet or dutch oven on the other burner, even if the bottom of the skillet or dutch oven is the right diameter for these burners. The sides of the skillet or dutch oven push up against the side of the 3 or 4 quart pot. This effectively means it is rare that one can use more than 2 burners at any given time. Also, if I adjust the timer, it will frequently turn off any burner that is on. And the timer alert is so low you can't hear it unless you are right next to it. We have been unable to find any menu settings to adjust the timer sound. We follow the directions that should bring up a menu setting but nothing happens.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
4
Value
1
Response from geappliances.comBy Kacie, GE_Appliances, January 2, 2024
Hello there - We sincerely apologize for any inconvenience you've experienced with your new cooktop. Your feedback is crucial to us, and we appreciate you bringing these concerns to our attention. We understand that the burners' layout and timer volume are essential aspects of your cooking experience, and we're sorry for any frustration caused. To address the timer volume concern, we recommend adjusting the settings as outlined on page 13 of the use and care manual, which you can find here: https://products-salsify.geappliances.com/image/upload/s--TQKr0pq---/ljagcrg1vmnqwxyk5mre.pdf?_ga=2.120169487.602102076.1704203104-110187149.1693495059. If you encounter any difficulties in adjusting the timer volume or have further questions, please send us a private message on social media. We'd be more than happy to help! -Kacie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Worse then expected
on June 23, 2024
Posted by: Aaronj0429
from Huntsville
After using this induction cooktop for a couple weeks now I can 100% say that I dislike it to the point of wanting to put back old broken stove. The touch panel is beyond confusing and slow to react. I have waited over 20min for a pot to boil and that is not how induction should work!
Using the same pans on my old kitchen aid induction that this replaced would have been boiling in 5 mins!
Even an old fashioned stove would have done this faster.
Using the same pans on my old kitchen aid induction that this replaced would have been boiling in 5 mins!
Even an old fashioned stove would have done this faster.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Michael, GE_Appliances, June 25, 2024
We hate to hear that you’ve been less than impressed with the performance of the cooktop on your new range. We want to help. Proper cookware is essential for the performance of your induction cooktop, and we suggest taking a look at the article below for more information.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16895
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16895
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
5
Induction Cooktop
on April 2, 2023
Posted by: MJ2023
from Maryland
LOVE, this cooktop!! It's so easy to use, clean-up, and cook with. Love boiling water in just a minute or so!! Would highly recommend this product!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
first day. looks & works good
on April 27, 2023
Posted by: cpatr
from eugene
hard to tell after 1 day,but we did our research. nice feel to the controls. surface seems more sturdy and scratch resistant than older glass cooktops. time will tell. so far so good. it will be a learning curve after a lifetime of gas.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com