Customer Reviews for GE Profile - 30 in. Wide 4 Element ENERGY STAR Built-In Touch Control Electric Induction Cooktop with Power Boil - Black
Customer Rating
3
Burner size an issue
on June 11, 2025
Posted by: burner size
your pots MUST FIT exactly the size of the burners otherwise burner turns off.
Response from geappliances.comBy Adrian, GE_Appliances, June 13, 2025
For the best performance from your induction burner, it is best practice to match the pan size to the burner size since heating will only occur above the burner's cooking circle. Cookware should make full contact with the glass surface and be magnetic. We have also provided some tips to help with the compatible cookware for this induction cooktop here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17368
I love where the burners are on the stove. The responsiveness of the heat is awesome. I was unable to get gas in my home and I think this is even better!
This product was working fine for a couple years. It now won't stay on. It's like it is overheating. So I can't cook anything that needs a hot surface. It shuts off. Very disappointed. Cannot cook on a cooktop. Problematic.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, April 22, 2025
We would like to assist you with this cooktop. We recommend resetting your cooktop by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function, this will require service by a qualified technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
This is now my third GE ceramic touch control cook-top. My last one was damaged from a power surge. These are so easy to replace. One hour and simple hand tools are all that is needed. Basic electrical skills are required. If you don't know how, get a professional.
Response from geappliances.comBy Diego, GE_Appliances, April 15, 2025
Thanks for sharing your experience! We're glad to hear how easy it was to replace your cooktop—your tip about basic electrical skills is spot on. With Precision Temperature Control, you can dial in exact heat levels for perfect sauces, candies, and more. Plus, Synchronized Elements let you combine burners for larger cookware like griddles.
Thank you for continuing to choose GE Profile for your home!
We were able to easily install but had difficulty in getting it to set up with WiFi or Bluetooth
Response from geappliances.comBy Adrian, GE_Appliances, April 2, 2025
We are happy to hear of your easy installation. If any additional assistance is needed with setting your WiFi, please call the GE Appliances Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday 9am - 3pm ET, or email connected@help.geappliances.com
I have not cooked on it that much to be able to give it a rating. It's taken a bit to get used to it. I would tell anybody that's thinking of buying an induction cooktop or range to make sure that their pots are compatible. You can test them by applying a magnet the bottom of the pot if the magnet sticks then it should work. I haven't cooked a full meal on it yet. I'm typically not an electric stove fan. I like gas. However I do like the fact that I can adjust the temperature on this degree by degree. The very second you take it off the burner spot the pot stops boiling completely. So they should wait 6 months before they send out these surveys. I have no idea what my electric bill is going to be. That's going to be a big factor in me revising my rating.