Customer reviews from geappliances.com
GE Profile - 30" Electric Built In Cooktop - Black
Average customer rating
4.4
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
83
4 Stars
21
3 Stars
10
2 Stars
5
1 Star
6
84%of customers recommend this product.
(
71 out of
85)
Customer Reviews for GE Profile - 30" Electric Built In Cooktop - Black
Customer Rating
3
seems fine
on August 2, 2023
Posted by: jxbe
from Burleson, TX
Everything works great except for one burner seems to be very sensitive to the pot size, it has to be just right for it to work
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 3, 2023
Hi,
We appreciate your comments on this cooktop, and we're thrilled to hear its working perfectly for you. If you'd like any information on the cooking elements of this model and proper cookware, please reference pages 15-17 in the Use and Care manual. Here's a link you can use:
https://products-salsify.geappliances.com/image/upload/s--TQKr0pq---/ljagcrg1vmnqwxyk5mre.pdf?_ga=2.209070482.1800662886.1690898755-739314193.1669131848
Thanks for sharing and have a great day!
-Sylvia@GEA
We appreciate your comments on this cooktop, and we're thrilled to hear its working perfectly for you. If you'd like any information on the cooking elements of this model and proper cookware, please reference pages 15-17 in the Use and Care manual. Here's a link you can use:
https://products-salsify.geappliances.com/image/upload/s--TQKr0pq---/ljagcrg1vmnqwxyk5mre.pdf?_ga=2.209070482.1800662886.1690898755-739314193.1669131848
Thanks for sharing and have a great day!
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Initial review
on October 3, 2023
Posted by: Sher in FL
from Brandon, FL
Cooktop installed 3 weeks ago. We rarely eat out so I’ve given it a good workout already. My All-Clad and cast iron cookware all work well. Bought a nonstick griddle for the linked burner to replace a round anodized griddle. Pancakes browned unevenly despite a lengthy preheat but dang I cooked a bunch of them fast. Large burner is so powerful, it heats my 10” cast iron skillet in a couple of minutes on medium heat and quesadillas are done in less than 5 minutes. Looking forward to adding a pressure canner, it was a big motivation for the change and for buying this model. Very little learning curve compared to electric glass cooktop. Waiting for the Bluetooth skillet to arrive, it sounds ridiculous but will definitely try a few recipes for fun. Can’t speak to longevity yet. Minus 1 star for the solid black surface that shows every splash, drop and crumb. Wiping with a dishcloth leaves streaks. You really do have to use glass cooktop cleaner and a paper towel with maybe a spray of vinegar at the end to make it perfect. I’m not at all picky so to me it’s an annoyance. For others it will be a huge problem. This was a bit of a splurge for me after 5-6 years of thinking about it, and so far I’m very happy with the purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Looks good, what works works well.
on November 2, 2023
Posted by: Denco54
from Lancaster, NY
The large burner of the cooktop failed on the second usage. The repair technician wasn't exactly singing the praises on reliability of this appliance, also noting that parts are VERY expensive. That said, service was easily arranged and the technician appeared well trained and very competent.
The little we've used the cooktop (what works) has been, as expected, much better than the gas appliance it replaced.
The little we've used the cooktop (what works) has been, as expected, much better than the gas appliance it replaced.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Devin, GE_Appliances, November 3, 2023
Hi there,
We appreciate you taking the time to leave a review on your new GE Profile Series induction cooktop. We are truly sorry to hear that the large burner failed after only 2 uses. This is certainly not the quality that we expect, however, we are happy to hear that our team of service technicians was able to get this resolved for you. We hope you will enjoy preparing all of your favorite meals and recipes with this appliance for many years to come. Please don't hesitate to reach out if you should ever have any questions or concerns.
Best regards,
-Devin@GEAppliances
We appreciate you taking the time to leave a review on your new GE Profile Series induction cooktop. We are truly sorry to hear that the large burner failed after only 2 uses. This is certainly not the quality that we expect, however, we are happy to hear that our team of service technicians was able to get this resolved for you. We hope you will enjoy preparing all of your favorite meals and recipes with this appliance for many years to come. Please don't hesitate to reach out if you should ever have any questions or concerns.
Best regards,
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
The worst!
on November 3, 2023
Posted by: Taltal
from New Jersey
This cooktop is horrible! I bought it a month ago and I can’t cook properly. I have to turn it on 10 times until it works. It the worst cooktop I have ever had!!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, November 3, 2023
Hello,
Thank you for taking the time to provide a review on your new GE Profile Series induction cooktop. We are sorry to hear that you are not satisfied with this appliance due to it not functioning properly. We recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to provide a review on your new GE Profile Series induction cooktop. We are sorry to hear that you are not satisfied with this appliance due to it not functioning properly. We recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Older GE cooktop much better designed
on December 20, 2023
Posted by: Carolyn2018
from Cambridge, MA
We got our first induction cooktop in 2011 and LOVED it. It was a GE, as well. We had to replace our oven which is the only reason we decided to replace the cooktop at the same time. This new GE cooktop is not nearly as wonderful as the old one. The burners are smaller and the 2 burners on the left are physically much closer together. It means you can't have a 3 or 4 quart pot on one of those burners and a mid sized skillet or dutch oven on the other burner, even if the bottom of the skillet or dutch oven is the right diameter for these burners. The sides of the skillet or dutch oven push up against the side of the 3 or 4 quart pot. This effectively means it is rare that one can use more than 2 burners at any given time. Also, if I adjust the timer, it will frequently turn off any burner that is on. And the timer alert is so low you can't hear it unless you are right next to it. We have been unable to find any menu settings to adjust the timer sound. We follow the directions that should bring up a menu setting but nothing happens.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
4
Value
1
Response from geappliances.comBy Kacie, GE_Appliances, January 2, 2024
Hello there - We sincerely apologize for any inconvenience you've experienced with your new cooktop. Your feedback is crucial to us, and we appreciate you bringing these concerns to our attention. We understand that the burners' layout and timer volume are essential aspects of your cooking experience, and we're sorry for any frustration caused. To address the timer volume concern, we recommend adjusting the settings as outlined on page 13 of the use and care manual, which you can find here: https://products-salsify.geappliances.com/image/upload/s--TQKr0pq---/ljagcrg1vmnqwxyk5mre.pdf?_ga=2.120169487.602102076.1704203104-110187149.1693495059. If you encounter any difficulties in adjusting the timer volume or have further questions, please send us a private message on social media. We'd be more than happy to help! -Kacie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Cooktop - it looks good too!
on December 26, 2023
Posted by: CTKinFLA
from Florida
So far so good! Induction heats quickly and evenly and I love that I can easily adjust the heat level.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great cooktop!
on December 27, 2023
Posted by: ADRice
This is our second GE induction cooktop. Very scratch resistant. Easy to clean and user friendly!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Poor function
on January 5, 2024
Posted by: BelllaPenn
from CT
Product lock function is terrible. Hard to operate
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, January 17, 2024
Greetings - Thank you for reaching out and sharing your review. We're sorry about the operation being difficult. That is not something we expect at all.
With this in mind, we will be forwarding this information over to our product team to review. That way we can start looking for improvements that we can make going forward with our models. Again, we appreciate you sharing this and we hope you have a great rest of the week. - Jonathon@GEAppliances
With this in mind, we will be forwarding this information over to our product team to review. That way we can start looking for improvements that we can make going forward with our models. Again, we appreciate you sharing this and we hope you have a great rest of the week. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com