Customer reviews from geappliances.com
GE Profile - 30 in. Wide 4 Element ENERGY STAR Built-In Touch Control Electric Induction Cooktop with Power Boil - Black
Average customer rating
4.4
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
106
4 Stars
28
3 Stars
13
2 Stars
5
1 Star
8
86%of customers recommend this product.
(
90 out of
105)
Customer Reviews for GE Profile - 30 in. Wide 4 Element ENERGY STAR Built-In Touch Control Electric Induction Cooktop with Power Boil - Black
Customer Rating
5
Touch Control Beats Microwave
on August 2, 2023
Posted by: Yahoo Granny
Love the clean look, easy care surface, speed of heating and cooling, and the immediate touch control heat response. Measuring two equivalent containers of water, the induction burner boiled water twice as fast as the microwave oven.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
seems fine
on August 2, 2023
Posted by: jxbe
from Burleson, TX
Everything works great except for one burner seems to be very sensitive to the pot size, it has to be just right for it to work
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 3, 2023
Hi,
We appreciate your comments on this cooktop, and we're thrilled to hear its working perfectly for you. If you'd like any information on the cooking elements of this model and proper cookware, please reference pages 15-17 in the Use and Care manual. Here's a link you can use:
https://products-salsify.geappliances.com/image/upload/s--TQKr0pq---/ljagcrg1vmnqwxyk5mre.pdf?_ga=2.209070482.1800662886.1690898755-739314193.1669131848
Thanks for sharing and have a great day!
-Sylvia@GEA
We appreciate your comments on this cooktop, and we're thrilled to hear its working perfectly for you. If you'd like any information on the cooking elements of this model and proper cookware, please reference pages 15-17 in the Use and Care manual. Here's a link you can use:
https://products-salsify.geappliances.com/image/upload/s--TQKr0pq---/ljagcrg1vmnqwxyk5mre.pdf?_ga=2.209070482.1800662886.1690898755-739314193.1669131848
Thanks for sharing and have a great day!
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great cooktop
on July 31, 2023
Posted by: Kimo57
Let me count the ways I love this cooktop. First the price. Second, it boils pasta water fast. Third, no knobs to clean under. It’s the little things. We love it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Induction is as magical as it gets
on July 29, 2023
Posted by: VPS987
from Washington State
Used induction at our restaurant for 15 of magic. Almost instant temp rise to boiling, holds food temperature where you want it when distracted. Retired and missing it so dearly-Now this-easy controls (as easy as knobs),
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Not happy
on July 5, 2023
Posted by: Crystal07
from Mansfield, TX
I did not receive instructions. When I use the QR code, my purchase is not listed. I have purchased induction able cookware and I am still having issues!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 6, 2023
Hello,
Thank you for taking the time to leave a review on our website for your new cooktop. Your feedback is valued and very important to us!
If you are connecting your cooktop to WiFi, please follow the instructions listed on page 10 of the manual at this link:
https://products-salsify.geappliances.com/image/upload/s--yGPOLo7_--/28ec6f3b5a72a7306dfbdc58b3e148c8ea46fbe3.pdf?_ga=2.19358648.1688515314.1688563606-302677575.1657120421
If you have any issues connecting to the WiFi we suggest calling GE Appliances connected home support line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com
We’re confident that you’ll be able to enjoy your new cooktop for years to come and feel free to reach out anytime if there’s any way we can be of assistance.
-Charlie@GEA
Thank you for taking the time to leave a review on our website for your new cooktop. Your feedback is valued and very important to us!
If you are connecting your cooktop to WiFi, please follow the instructions listed on page 10 of the manual at this link:
https://products-salsify.geappliances.com/image/upload/s--yGPOLo7_--/28ec6f3b5a72a7306dfbdc58b3e148c8ea46fbe3.pdf?_ga=2.19358648.1688515314.1688563606-302677575.1657120421
If you have any issues connecting to the WiFi we suggest calling GE Appliances connected home support line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com
We’re confident that you’ll be able to enjoy your new cooktop for years to come and feel free to reach out anytime if there’s any way we can be of assistance.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointing
on July 4, 2023
Posted by: rmj70
from Salt Lake City, UT
Good power and responsiveness but poorly laid out for the cooking that I do. There is only one large cooking coil (burner?). I had expected to be able to use two of the smaller ones ganged together for a second large pot, but that is really finicky, required perfect placement of the pot and generally making a lot of noise. If you don't get the pot in exactly the right place, the burners turn off. When cooking pasta and sauce, for example, I end up using an Instapot for the sauce because trying to use the two smaller burners is so frustrating. Burners will turn off if water spatters on the controls. My teenagers often hear a high pitched hum, which drives them from the kitchen. I usually can't hear it, so maybe that's a feature? And the cooktop scratches really easily.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 6, 2023
Hello,
Thank you for taking the time to leave a review on your new induction cooktop. We value and appreciate your feedback! With that being said, we are sorry to hear that you are disappointed with your new appliance, and that the cooktop is making a high pitch hum. If you continue to experience this issue, we recommend scheduling a service appointment with GE Appliances factory service team.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your new induction cooktop. We value and appreciate your feedback! With that being said, we are sorry to hear that you are disappointed with your new appliance, and that the cooktop is making a high pitch hum. If you continue to experience this issue, we recommend scheduling a service appointment with GE Appliances factory service team.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Works well
on June 28, 2023
Posted by: Danny in Seattle
from Bellevue, WA
So far everything seems to be working as promised, although it’s only been about a month. Still haven’t figured out the benefits of having wifi and Bluetooth enabled features… seems like a bit of tech overkill for just an induction cooktop
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointing can’t find the right pans to use
on June 24, 2023
Posted by: Rpd63
from Granby ct
Disappointing. Three burners work with new pans bought. Small back burner whistles unless I use a cast iron pan. Technician came out and said can’t do anything about it. Will be looking to return since stove top is 6 months old
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 26, 2023
Hello,
Thank you for taking the time to provide feedback on your dryer. We're sorry to hear that your small burner is not working without compatible cookware, and we want to help!
The following link provides some suggestions for brands of cookware that may be able to be used with induction cooktops.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16895
We’re confident that you’ll be able to enjoy your cooktop for years to come and feel free to reach out anytime if there’s any way we can be of assistance.
-Charlie@GEA
Thank you for taking the time to provide feedback on your dryer. We're sorry to hear that your small burner is not working without compatible cookware, and we want to help!
The following link provides some suggestions for brands of cookware that may be able to be used with induction cooktops.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16895
We’re confident that you’ll be able to enjoy your cooktop for years to come and feel free to reach out anytime if there’s any way we can be of assistance.
-Charlie@GEA
Written by a customer while visiting geappliances.com