Customer reviews from cafeappliances.com
Caf - 36" Electric Built In Cooktop, Customizable - Black
Average customer rating
4.2
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
7
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
1
80%of customers recommend this product.
(
8 out of
10)
Customer Reviews for Caf - 36" Electric Built In Cooktop, Customizable - Black
Customer Rating
4
Great Cook top
on July 9, 2025
Posted by: Twinsmom
This is a great cook top. It heats up quickly.
Down sides, I have not determined how to operate from my phone
I could not find good suggestions on cleaning the surface. I have some stains I have not been able to remove.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Easy to use and I think it is safe.
on December 14, 2025
Posted by: changsoo
from Tehaleh WA
[This review was collected as part of a promotion.] It is working well. WiFi connection is fine. Nice to check the status through Mobile App.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Needs improvement
on January 18, 2026
Posted by: Screamer
from Alabama
There is too much of a delay in the heat up and cool down time for the burners. Responsiveness is slow.
The timer alarm volume is so low you can’t tell when it goes off.
Economics for controls could be improved by spacing out the controls a little more
The timer alarm volume is so low you can’t tell when it goes off.
Economics for controls could be improved by spacing out the controls a little more
I would recommend this to a friend!
Response from cafeappliances.comBy Dianna, Cafe Appliances, January 30, 2026
We will share your feedback about the slow cool down, timer volume and controls to our Product team so they may review further.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Still not working properly
on February 19, 2026
Posted by: No go
It's been worked on 4 times and replaced once and still has the left top burner that works intermittently. Now I haven't heard from repair. I emailed the store 3 weeks ago and he said he turned it into a rep. ????
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sarah, Café _Appliances, February 20, 2026
We're sorry to hear your cooktop isn't working as expected after multiple service appointments. We'd like to assist, and after reviewing our system we see you have a case. We've updated that with the information you've provided here, and a member of our team will be reviewing your situation as soon as possible. We're confident our team member will be able to help with reaching a solution.
Written by a customer while visiting cafeappliances.com