Customer Reviews for Caf - 36 in. Wide 5 Element ENERGY STAR Built-In Touch Control Electric Induction Cooktop with Power Boil - Black
Customer Rating
2
Early Problems
on September 7, 2023
Posted by: SRD1
from Texas
Less than 2 months old and already having problems with. Wilson's Appliance is working the issue. We do like the way it cooks and ease of operating it.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Haley@Cafe, Cafe, September 8, 2023
Greetings.
Thank you so much for taking the time to provide us with feedback on your new range. We are terribly sorry to hear that this model is not working as it should.
We understand that your dealer is working closely with you in order to fix this. Your review is very helpful to us. Our product teams look over this information in order to learn where improvements can be made in future appliances.
If you ever have further questions, feel welcome to reach out to us. As always, your friends here at Cafe Appliances are here for you. -Haley@Cafe
It is ok but makes an annoying humming noise when turned on. It does not heat up water in 30 seconds as demonstrated unless it is a very small amount.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Charlie@Cafe, GE_Appliances, August 29, 2023
Hello,
Thank you for checking in and leaving your feedback. We're sorry that your microwave is taking too long to heat the food and make a humming sound.
The following link describes the sounds or noises that are normal when operating a microwave: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900
If the water is taking too long to heat we recommend taking a look at this link below for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18799
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737.
We truly appreciate you making Cafe Appliances part of your home. If you have any questions please feel free to reach out to us. -Charlie@Cafe
We had a kitchen renovation done and after much research decided on an induction cooktop. Couldn't be happier with our new Cafe induction cooktop. It's so sleek, controls are easy to use. It has the versatility of cooking with gas, without the dangerous fumes. Heats up instantly and cools down just as fast. I love it.
I would recommend this to a friend!
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, August 10, 2023
Hi,
Thanks for leaving a review! We're excited to hear you're enjoying this Cafe cooktop and it's a pleasure having you with us. We're thrilled that the performance and features of this model have made cooking easy for you as well.
This upgrade was the best decision for us. With two young kids, boiling water for mac and cheese, tea/coffee and a myriad of other uses has been a game changer! I love the ease of cleaning it and the wi-fi connect option. It gives me a notification when the range is on, which makes me think ahead to when my kids use it and being able to check on them for safety. Highly, highly recommend!
The cook top works great, evenly cooks food. The only thing is the outer class edge would easily break or chip. We installed car door edging to help protect it. I have attached 2 photos showing the edging