Customer reviews from cafeappliances.com
Caf - 36 in. Wide 5 Element ENERGY STAR Built-In Touch Control Electric Induction Cooktop with Power Boil - Black
Average customer rating
4.4
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
31
4 Stars
9
3 Stars
4
2 Stars
2
1 Star
2
82%of customers recommend this product.
(
18 out of
22)
Customer Reviews for Caf - 36 in. Wide 5 Element ENERGY STAR Built-In Touch Control Electric Induction Cooktop with Power Boil - Black
Customer Rating
2
Dumb as a snail
on September 23, 2026
Posted by: Suechef
from Wa
It is the dumbest electric electronics on the planet. Just doesn’t do anything smart except to keep track of where to send advertising to you. Sure, it boils water fast, but it has the ability to integrate with recipes and other electronic things online, but does not
Response from cafeappliances.comBy Tierra, Cafe, September 24, 2026
Model CHP90361TBB is wifi-enabled and works with the SmartHQ app. It also offers features such as Chef Connect, Precision Cooking Probe compatibility, and HestanCue Pan compatibility. It does not offer recipe integration or the other online features mentioned. We will pass your feedback regarding these features along to our product team for review.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Eh
on June 29, 2026
Posted by: VenturaHope
I really expected to be wowed. It is too sesnitive for cookware that is induction ready, the controls are not as sensitive as they say they are, and I wish it was longer than 30 seconds when I lift a pan before it turns off
Response from cafeappliances.comBy Julia, Cafe, June 30, 2026
This is an induction cooktop that requires induction cookware for proper performance. You can learn more about the features on how this cooktop works in the Use and Care Manual here: https://images.salsify.com/image/upload/s--Wai4h3qC--/f699d5c49f9ac982e84d46b3d074858cf89de14e.pdf.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Disappointed with performance and wifi
on May 3, 2026
Posted by: AMAW
This cooktop will indeed heat a pan of water to boiling very quickly. What i have found to be disappointing is that maintaining a constant cooking level, such as a simmer is difficult. When i use my pressure canner, i have to adjust the temperature frequently to maintain the same pressure over 30 minutes. I have the same trouble with simmering.
The other problem is that the instructions for connecting to wifi do not work, even when the instructions were obtained for this model. I can't even add it to my smart HQ app. It has been a very frustrating experience. I wish i could give it back.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, Cafe_ Appliances, May 5, 2026
We are happy that your cooktop is heating quickly when boiling water. The induction technology of this range does allow for the cooktop to vary in temperature if the pot or pan is not in full contact with the heating surface. For the best performance from your induction burner, match the pan size to the burner size since heating will only occur above the burner's cooking circle. Cookware will need to make full contact with the glass surface and be magnetic. For assistance with connecting your appliance with WiFi, please call the GE Appliances Connected Home Support Line at 1-800-220-6899, or email connected@help.geappliances.com.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
WIFI useless
on January 20, 2026
Posted by: Edmund
So completely not functional WIFI interface. Turns on, sends text message, but not when off. Useless annoyance. Trys to connect to WIFI every time I clean it?????? It does not interface with other things like Apple HomeKit, using the now common "Matter Protolcol". No way to apply AI or other cooking apps to cooking. Nothing about temperature. It is no better than an electric range for half the price. The sole purpose of the WIFI was to send you marketing.
Response from cafeappliances.comBy Diego, Cafe_Appliances, January 22, 2026
We want to help you with your cooktop's Wi-Fi connection. We recommend calling our Connected Home Support team at 1-800-220-6899 (Monday - Friday 9am - 9pm EST, Saturday 9am - 3pm EST).
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great appliances
on October 8, 2025
Posted by: jcoy23
[This review was collected as part of a promotion.] We have 5 Café appliances and absolutely love them! The service and installation team was great. Highly recommend
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Easy install
on October 6, 2025
Posted by: Steven1950
[This review was collected as part of a promotion.] We’ve only had the cooktop for a day, but the installation went great and it works as expected.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Consumer friendly design
on September 13, 2025
Posted by: BobJax
[This review was collected as part of a promotion.] Overall design is consumer friendly. Controls are intuitive to use. Burners are flexible for using different size pots and pans. Love the simmer functionality. Being induction, the surfaces are not hot once the pan is removed. The Wifi adds information about burners being On....We have the 36 inch version and is a great addition for our kitchen layout. The black cooktop is easy to clean. We replaced a gas cooktop and was able to install this unit without any additional cutting of the quartz countertop. This was a great purchase.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Sooooo Goooood
on August 28, 2025
Posted by: DebJim
from Dallas,Georgia
[This review was collected as part of a promotion.] This is so good at using it and what it does. So Glad I purchased this. Deb
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com