Customer reviews from cafeappliances.com
Café - 36" Built-In Electric Induction Cooktop - Black
Average customer rating
4.5
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
26
4 Stars
8
3 Stars
1
2 Stars
1
1 Star
1
82%of customers recommend this product.
(
14 out of
17)
Customer Reviews for Café - 36" Built-In Electric Induction Cooktop - Black
Customer Rating
4
Love the induction cooking
on December 16, 2024
Posted by: Petegood
from Arlington, TX
Very classy look. Nice clean controls. Intuitive. Nice features. Cooking on it is just as good as on a gas stove and is much more responsive than a radiant heat electric stove. Not difficult to find compatible pots and pans. Would not go back to conventional radiant heat.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Noisy and not as fast as expected
on August 28, 2023
Posted by: DreaW
from Colorado
It is ok but makes an annoying humming noise when turned on. It does not heat up water in 30 seconds as demonstrated unless it is a very small amount.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Charlie@Cafe, GE_Appliances, August 29, 2023
Hello,
Thank you for checking in and leaving your feedback. We're sorry that your microwave is taking too long to heat the food and make a humming sound.
The following link describes the sounds or noises that are normal when operating a microwave: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900
If the water is taking too long to heat we recommend taking a look at this link below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18799
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737.
We truly appreciate you making Cafe Appliances part of your home. If you have any questions please feel free to reach out to us. -Charlie@Cafe
Thank you for checking in and leaving your feedback. We're sorry that your microwave is taking too long to heat the food and make a humming sound.
The following link describes the sounds or noises that are normal when operating a microwave: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900
If the water is taking too long to heat we recommend taking a look at this link below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18799
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737.
We truly appreciate you making Cafe Appliances part of your home. If you have any questions please feel free to reach out to us. -Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Early Problems
on September 7, 2023
Posted by: SRD1
from Texas
Less than 2 months old and already having problems with. Wilson's Appliance is working the issue. We do like the way it cooks and ease of operating it.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Haley@Cafe, Cafe, September 8, 2023
Greetings.
Thank you so much for taking the time to provide us with feedback on your new range. We are terribly sorry to hear that this model is not working as it should.
We understand that your dealer is working closely with you in order to fix this.
Your review is very helpful to us. Our product teams look over this information in order to learn where improvements can be made in future appliances.
If you ever have further questions, feel welcome to reach out to us. As always, your friends here at Cafe Appliances are here for you.
-Haley@Cafe
Thank you so much for taking the time to provide us with feedback on your new range. We are terribly sorry to hear that this model is not working as it should.
We understand that your dealer is working closely with you in order to fix this.
Your review is very helpful to us. Our product teams look over this information in order to learn where improvements can be made in future appliances.
If you ever have further questions, feel welcome to reach out to us. As always, your friends here at Cafe Appliances are here for you.
-Haley@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Easy to use and clean.
on May 29, 2023
Posted by: Krox
from Monterey, CA
This upgrade was the best decision for us. With two young kids, boiling water for mac and cheese, tea/coffee and a myriad of other uses has been a game changer! I love the ease of cleaning it and the wi-fi connect option. It gives me a notification when the range is on, which makes me think ahead to when my kids use it and being able to check on them for safety. Highly, highly recommend!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Easy to use
on May 30, 2023
Posted by: KAL79
from Commack, N.Y.
This cooktop is easy to use and blends in with any style kitchen. Induction is definitely
the way to go.
the way to go.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great product
on July 9, 2023
Posted by: tata1987wg
from ca
it is my first time using electrical appliances, Im surprised with the efficiency.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
36” Induction CHP90361TBB
on October 7, 2023
Posted by: Willyb
from Bothell, WA
We upgraded from a Whirlpool electric glass cooktop that had knobs for each heating element. Going to a fully capacitive touch control is a blessing when it comes to cleaning since there’s no dials or knobs to obstruct the cleaning process. A completely flat glass surface makes cleaning a cinch.
One small issue I had is the depth of the unit being 1 inch shorter than the previous Whirlpool unit, leaving a gaping opening in the back. It would have been nice if GE had included an adapter or cover plate of some sort to close the gap. It looks like we’ll need to craft a custom cover to close the gap.
Functionally speaking, the cooktop works well as advertised. Though it’s only been a week of use so far, both wife and I love it.
I would recommend this to a friend!
Response from cafeappliances.comBy Devin, GE Appliances, October 11, 2023
Good aftrenoon,
We appreciate you taking the time to leave a review on your new Cafe Appliances electric drop-in range. We are excited to hear that you are happy with the design of the control panel and cooktop, and that it is easy to clean. We're sorry to hear that you have a little bit of a gap where your previous cooktop was. Thank you for your review, and for trusting our brand for your home! -Devin@Café
We appreciate you taking the time to leave a review on your new Cafe Appliances electric drop-in range. We are excited to hear that you are happy with the design of the control panel and cooktop, and that it is easy to clean. We're sorry to hear that you have a little bit of a gap where your previous cooktop was. Thank you for your review, and for trusting our brand for your home! -Devin@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
New Induction User
on October 8, 2023
Posted by: Duby
Adjusting to using induction. Incredible how fast pot comes to a boil and how quick temperature goes lower. The best part is how easy to clean.
Response from cafeappliances.comBy Jonathon@Café, Café Appliances, October 12, 2023
Hello - Thank you so much for taking out some time to connect and share your review. We're happy to see that you've been enjoying your cooktop so far. This is one of our most favorite models.
We know it can take a little time to get used to induction cooking. However, we are confident that you will get the hang of things soon. We're also big fans of the easy clean surface, which is easier to clean thanks to spilled items no longer burning on. We know that you are going to enjoy having this around for many years to come.
Let us know if you ever have any questions, we're always happy to help. - Jonathon@Café
We know it can take a little time to get used to induction cooking. However, we are confident that you will get the hang of things soon. We're also big fans of the easy clean surface, which is easier to clean thanks to spilled items no longer burning on. We know that you are going to enjoy having this around for many years to come.
Let us know if you ever have any questions, we're always happy to help. - Jonathon@Café
Written by a customer while visiting cafeappliances.com