Customer reviews from cafeappliances.com
Café - 30" Electric Built In Cooktop, Customizable - Black
Average customer rating
3.7
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
9
4 Stars
3
3 Stars
2
2 Stars
3
1 Star
2
67%of customers recommend this product.
(
8 out of
12)
Customer Reviews for Café - 30" Electric Built In Cooktop, Customizable - Black
Customer Rating
2
Disappointed
on December 15, 2024
Posted by: Kimi
Difficult to start. Sometimes the burners will not turn on. Sometimes a burner will automatically turn off when using more than 1.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, December 27, 2024
We'd like to assist you with the burners of your cooktop. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Glass does not make a good surface
on January 20, 2025
Posted by: Kchip
Thought we would love this product, since it was advertised as "you can boil water in under a minute!" Well you can, but the buttons are difficult to set. We set a plastic dish, yes plastic, on the edge of the glass cover and it chipped and caused a crack. Very disappointed in what is supposed to be a prime product.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, January 28, 2025
We want to help out with your cooktop cracking. We're going to be getting in touch over email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Very touchy!
on April 13, 2025
Posted by: Not impressed
from Wisconsin
First one we had installed didn’t work correctly. The pans would only work if they were in the exact right spot on the burner. The unit was replaced finally after several attempts to repair. The new unit works better but the largest burner says it will recognize an 8” pan, it does not! I wish I would have stuck with an electric stove instead. This one is to particular on just the right type and size of pan and they are expensive!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, April 14, 2025
We're glad to see that you were able to get your cooktop replaced. We will be forwarding your comments about the burner sizes over to our product team to review. That way we can look for improvements we can make for our models going forward. Thanks again for sharing.
Written by a customer while visiting cafeappliances.com