Customer reviews from cafeappliances.com
Café - 30" Electric Built In Cooktop, Customizable - Black
Average customer rating
3.7
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
9
4 Stars
3
3 Stars
2
2 Stars
3
1 Star
2
67%of customers recommend this product.
(
8 out of
12)
Customer Reviews for Café - 30" Electric Built In Cooktop, Customizable - Black
Customer Rating
5
Love it
on July 5, 2023
Posted by: Mike S2330
from Renton
Love the looks performance used it 8 times so far is so perfect.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
No Mid-size cooking zone
on September 18, 2023
Posted by: Homeowner995
from Massachusetts
Does not have a mid-size cook area for saute pans, requiring either a very large saute pan or cooking over a burner much smaller than the pan. This is particularly an issue for omelettes.
If the pan is the wrong size, the induction zone turns off, making it difficult to properly saute.
A very expensive option with an obvious design flaw.
Response from cafeappliances.comBy Tierra@Café , GE Appliances, September 19, 2023
Hi there,
Thanks so much for taking the time to post this review. We appreciate the honest feedback regarding your new induction cooktop. Your comments are extremely important to us and will be considered by our product design team. Please know that we're always looking for ways to improve for our consumers and by sharing, it helps to us to understand how to better serve your appliance needs. We sincerely hope that the use of your unit will only get better with time.
Best wishes, from your friends at Café Appliances. - Tierra@Café
Thanks so much for taking the time to post this review. We appreciate the honest feedback regarding your new induction cooktop. Your comments are extremely important to us and will be considered by our product design team. Please know that we're always looking for ways to improve for our consumers and by sharing, it helps to us to understand how to better serve your appliance needs. We sincerely hope that the use of your unit will only get better with time.
Best wishes, from your friends at Café Appliances. - Tierra@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
I don’t miss gas at all!!!!
on February 6, 2024
Posted by: BFS401
from Louisville, KY
I love it! It heats up so quickly and when turned off the pan may still be hot but not the cooktop. So much safer than gas or conventional electric. It cleans so easily. Test your pots and pans with a magnet if in doubt. I bought a new set of beautiful cookware and you don’t get the stains and discoloration that comes with flames. The controls operate easily. Be sure to read the instructions so that you know what to expect. There is a slight hum that may concern you if not forewarned. I love this product!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Do not buy! Bad Design
on January 26, 2023
Posted by: MNCooker
from Plymouth, MN
Love cooking on induction. Hate the design of this. The controls are too sensitive - turn on/off from oil splatters, a pan touching them. AND are also not sensitive enough any moisture on fingers or range leaves them useless. At a minimum should not be in center of range.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Haley@Café , Café , January 27, 2023
Hello there.
Thank you so much for providing us with honest feedback. We are glad to hear you enjoy cooking on this unit. It can be very frustrating when buttons become too sensitive or not sensitive enough while trying to cook, we understand this and appreciate your suggestions.
These concerns will be taken into deep consideration as we pass this information along to our product teams. Please feel free to keep in touch with us at any time as it is a pleasure to have you as part of our Café family.
-Haley@Café
Thank you so much for providing us with honest feedback. We are glad to hear you enjoy cooking on this unit. It can be very frustrating when buttons become too sensitive or not sensitive enough while trying to cook, we understand this and appreciate your suggestions.
These concerns will be taken into deep consideration as we pass this information along to our product teams. Please feel free to keep in touch with us at any time as it is a pleasure to have you as part of our Café family.
-Haley@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Poor quality from Cafe
on December 30, 2023
Posted by: HA36
4 months after installation, cooktop stops working for no reason and won't turn on. Only way to turn it back on is to reset breaker. This have been a nuisance. Overall I ordered 3 GE Cafe appliances and all of them have to be replaced.
On the bright induction cooktop works better than regular electric cooktop.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, January 15, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're less than satisfied with the quality of this cooktop.
We took a look at your case and see that you are working with our team members to resolve this issue. We encourage you to continue to work with us directly on this.
-Charlie@Cafe
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're less than satisfied with the quality of this cooktop.
We took a look at your case and see that you are working with our team members to resolve this issue. We encourage you to continue to work with us directly on this.
-Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Awkward sizes - requires overly large cookware.
on September 19, 2023
Posted by: callieX
from Los Angeles, CA
Awkward sizes for cookware, I agree with the earlier review there is no mid-size. It only takes very large base cookware (10" or more), or very small base cookware. The main circle on the right will shut off if the cookware is too small in circumference which is EXTREMELY frustrating, and requires overly bulky pots. This was a horrible design decision - do not purchase this cooktop if you have medium size pots and pans.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, September 20, 2023
Greetings! Thank you for taking the time to leave us a review. We are so sorry to hear that this cooktop has not lived up to your expectations due to the burner sizes and the needed cookware.
Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your appliance. We will be sure to share this feedback with our product design teams so they can make the necessary changes to this model.
We appreciate you choosing Cafe Appliances for your home, and we hope you are able to enjoy your new cooktop for many years to come. Happy cooking! - Adrian@CafeAppliances
Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your appliance. We will be sure to share this feedback with our product design teams so they can make the necessary changes to this model.
We appreciate you choosing Cafe Appliances for your home, and we hope you are able to enjoy your new cooktop for many years to come. Happy cooking! - Adrian@CafeAppliances
Written by a customer while visiting cafeappliances.com
Customer Rating
4
New to me!!!
on February 1, 2024
Posted by: Janiebp
from Orlando FL
So far the cooktop is working well. Looking forward to learning more about how it works with the APP.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Still on the learning curve but hopeful
on June 3, 2023
Posted by: hhhon
from honolulu
I loved cooking with gas, and I think induction will be the next best thing. Given the broiler-less ovens offered now, at least by GE, the very high heater possible with by induction burner will be a God-send.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com