Customer Reviews for Caf - 30 in. Wide 4 Element ENERGY STAR Built-In Touch Control Electric Induction Cooktop with Easy Clean Surface - Black
Customer Rating
4
Where is the printed manual?
on July 22, 2025
Posted by: Bachaj
from Florida
So far, so good. Would have awarded extra star had the unit come with printed operating and care instructions. I don’t like needing to print out from internet.
Unprotected glass edge can be damaged easily. Installed with the rubber gasket leaves it hanging just waiting to be chipped off. The controls are not easy to use. Good luck on getting a blue tooth thermometer, or one that will work reliably. See the reviews on that overly expensive and unavailable accessory. Using the large “burner” at full seems to make the other burners step down a bit, so you have to compensate their settings.
Response from cafeappliances.comBy Tierra, Café_Appliances, May 29, 2025
We'd like to assist you with your cooktop. Each burner has a separate burner control with an On/Off pad and an arc shape around the On/Off. The controls can be set three ways. Please refer to the article below for more information on this: https://products.geappliances.com/appliance/gea-support-search-content?contentId=22532
Your comments regarding the unit are extremely important to us and will be considered by our product design team for review. A member of our team will reach out to you via email to gather more information on the thermometer. Please respond at your earliest convenience.
First one we had installed didn’t work correctly. The pans would only work if they were in the exact right spot on the burner. The unit was replaced finally after several attempts to repair. The new unit works better but the largest burner says it will recognize an 8” pan, it does not! I wish I would have stuck with an electric stove instead. This one is to particular on just the right type and size of pan and they are expensive!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, April 14, 2025
We're glad to see that you were able to get your cooktop replaced. We will be forwarding your comments about the burner sizes over to our product team to review. That way we can look for improvements we can make for our models going forward. Thanks again for sharing.
Thought we would love this product, since it was advertised as "you can boil water in under a minute!" Well you can, but the buttons are difficult to set. We set a plastic dish, yes plastic, on the edge of the glass cover and it chipped and caused a crack. Very disappointed in what is supposed to be a prime product.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, January 28, 2025
We want to help out with your cooktop cracking. We're going to be getting in touch over email to gather additional information. Please respond at your earliest convenience.
Difficult to start. Sometimes the burners will not turn on. Sometimes a burner will automatically turn off when using more than 1.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, December 27, 2024
We'd like to assist you with the burners of your cooktop. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Love this cooktop! I used to have an induction cook stove in the house we sold. The new house we purchased had an electric cooktop. I had to have induction. It cooks so much better. I researched for 4 months and decided on the cafe. It is wonderful!
Love the responsiveness and the intuitive nature of the controls. Easy cleanup and streamlined appearance are big pluses. Cooktop is quick and efficient. I love this appliance!