Customer reviews from swann.com
Swann - Outdoor Wired 2K Security Camera - Black/White
Average customer rating
4.6
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
29
4 Stars
6
3 Stars
1
2 Stars
2
1 Star
0
96%of customers recommend this product.
(
27 out of
28)
Customer Reviews for Swann - Outdoor Wired 2K Security Camera - Black/White
Customer Rating
5
2KO WIFI SPOTLIGHT
on February 1, 2023
Posted by: Wally8
from Lawrence, KS
[This review was collected as part of a promotion.] Coolest spotlight on the market! Super clear and works great! I highly recommend getting this WiFi spotlight ! What an amazing camera and all you need is WiFi it is literally that simple yet you one now!
Written by a customer while visiting swann.com
Customer Rating
5
Great experience
on June 20, 2023
Posted by: Daved
I bought this amazing spotlight camera one month ago after I read positive feedback and so fat so good happy Great recording video lasts for many hours and true detect sensor I am buying again for back garden in my view recommended
Written by a customer while visiting swann.com
Posted by: C.D.
Verified Purchase:Yes
Simple ordering system, shipping and delivery on time. Product works every bit as well as advertised.
Response from swann.comBy LV, Customer Support , July 13, 2023
Thank you for taking the time to review our product. We appreciate your feedback. LV - Swann Team
Written by a customer while visiting swann.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Response from swann.comBy LV - Swann Team, September 24, 2024
Thank you for sharing your 5-star review!
We appreciate your feedback.
LV - Swann Team
We appreciate your feedback.
LV - Swann Team
Written by a customer while visiting swann.com
Posted by: Bernie 17
Verified Purchase:Yes
Great camera with good clear images.
Response from swann.comBy LV - Swann Team, January 25, 2025
Hello Bernie,
Thank you for your feedback! We're glad to hear you're enjoying the camera and its clear image quality. If you have any questions or need assistance, feel free to email us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team
Thank you for your feedback! We're glad to hear you're enjoying the camera and its clear image quality. If you have any questions or need assistance, feel free to email us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
2
Frustrating. Good light though.
on July 13, 2025
Posted by: wish it worked.
Frustrating. My camera has never recorded clips despite numerous calls to the help desk.
Recently it went off line and cannot connect back to the wifi.
When it works it is a good spotlight.
Recently it went off line and cannot connect back to the wifi.
When it works it is a good spotlight.
Response from swann.comBy Mary, Swann Team, July 13, 2025
Hello Jodie.
Thank you for sharing your feedback. We’re truly sorry to hear about your experience with your camera. This isn’t typical of how our products perform.
We’ve reviewed your account and can confirm that there is an open support ticket associated with your case. Once you're ready to continue, please feel free to call us back or email us directly at tech@swann.com, and our team will gladly assist you further.
Your feedback is important to us, and we’re here to help ensure your system works the way it should.
Mary - Swann Team
Thank you for sharing your feedback. We’re truly sorry to hear about your experience with your camera. This isn’t typical of how our products perform.
We’ve reviewed your account and can confirm that there is an open support ticket associated with your case. Once you're ready to continue, please feel free to call us back or email us directly at tech@swann.com, and our team will gladly assist you further.
Your feedback is important to us, and we’re here to help ensure your system works the way it should.
Mary - Swann Team
Written by a customer while visiting swann.com