Customer reviews from swann.com
Swann - Outdoor Wired 2K Security Camera - Black/White
Average customer rating
4.6
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
29
4 Stars
6
3 Stars
1
2 Stars
2
1 Star
0
96%of customers recommend this product.
(
27 out of
28)
Customer Reviews for Swann - Outdoor Wired 2K Security Camera - Black/White
Customer Rating
5
Simple to set up, installation ok
on November 23, 2022
Posted by: DHarris
from SF Bay Area
[This review was collected as part of a promotion.] Right out of the box, this camera was super simple to set up with a mobile device. From there some decisions need to be made and how you’re going to install it. I’m lucky that my father is an electrician, so I was able to have him take over from here. Yes, it’s an outdoor camera, but don’t forget that it requires power. If you don’t want the plug to be present, you need to decide how to run the power cord to a power outlet. In my case, I’m installing the camera next to our porch lights so in my case, I’m running power through the roof crawlspace to a power plug halfway across the house. Luckily, the cord that comes with the camera is plenty long and gives you a number of options.
I love now having the knowledge of what’s going on outside of my house!
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Nice camera, great features
on November 24, 2022
Posted by: Wayne1958
from Indianapolis
Frequency of use:Daily
[This review was collected as part of a promotion.] I’ve used this camera for a couple of weeks now, an I must say it works well and has nice features. The features include motion detection, infrared detection m double led spot lights and siren. Records in 1080, the night vision works well, but I do have spot lights mounted above the camera for extra light. Recording are clear up to twenty feet away day and night. Reasonably priced for thr features it has. Easy to install, comes with all mounting hardware a cables you need to install the unit. Only took about ten minutes to setup and another 15 to install above my garage door. Download the app to set up the Wi-Fi connection or plug direct in you router. Swan has other cameras that will use the same app. So can view from one app.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
2
ADJUSTMENT MECHANISM WILL CRACK
on October 7, 2024
Posted by: chris from adelaide
I bought 4 of these in 2021, so far they all still working and all installed under eves out of direct sunlight, but the only floor is the adjustment mechanism will crack causing the camera to droop over time. Even with a small amount of pressure and not overtightening the mechanism will still crack over time. Mine lasted 3 years and they all cracking. See the pic
Response from swann.comBy LV - Swann Team, October 8, 2024
Hello chris from adelaide,
Thank you for sharing your experience with the cameras! We're glad to hear they're still working well after 3 years. We understand your concern about the adjustment mechanism cracking over time, especially under minimal pressure. This is not a common issue. Please note, Swann's products now come with a 2-year warranty as standard, which you have the option to extend to 3 years through a subscription to our Secure+ plans if you wish to. Outside of this timeframe, we are unable to process a replacement free of charge. Please feel free to reach out to us at tech@swann.com for assistance.
Your feedback is important to us.
LV - Swann Team.
Thank you for sharing your experience with the cameras! We're glad to hear they're still working well after 3 years. We understand your concern about the adjustment mechanism cracking over time, especially under minimal pressure. This is not a common issue. Please note, Swann's products now come with a 2-year warranty as standard, which you have the option to extend to 3 years through a subscription to our Secure+ plans if you wish to. Outside of this timeframe, we are unable to process a replacement free of charge. Please feel free to reach out to us at tech@swann.com for assistance.
Your feedback is important to us.
LV - Swann Team.
Written by a customer while visiting swann.com
Customer Rating
5
Amazing Camera
on November 22, 2022
Posted by: BallardWv
from Ballard, Wv
Frequency of use:Daily
[This review was collected as part of a promotion.] I absolutely love the new Swan Wi-Fi security camera it has a very long cord so if you want to hook it to a wire you can but it's got night vision and works with Alexa and Google home and it's smart enough to know the difference between an animal and someone else walking in front of it I highly recommend this camera you cannot get none better for the price
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
4
I recommend it, I'll be buying another
on September 13, 2023
Posted by: RogerChappell
It's ok, it comes with a data cable in case your wifi fails, but wifi doesnt, and if you have it plgeed in that close, then there wont be a wifi signal problem, so seems pointless. I dont use it. Sometimes, the app takes AGES to load the live view, so if you hear something, the cause would be long gone by the time the feed loads. I do like the ability to turn the spotlight on though. The app could be better, such as showing a screen grab of each event on the playback page. The app will probably improve, and the cam imager is clear and motion smooth. I'd buy it again.
Response from swann.comBy LV, Customer Support , September 14, 2023
Hello Roger Chappell,
We are glad to hear you find value in your Swann Product. Here at Swann, we believe that there is always room for improvement, and appreciate your feedback. We hope you continue to enjoy the many great features our systems have to offer. Please contact our support team with your internet upload and download speeds, they can help you optimize the settings and offer solutions for your particular application Click on the blue box in the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
We are glad to hear you find value in your Swann Product. Here at Swann, we believe that there is always room for improvement, and appreciate your feedback. We hope you continue to enjoy the many great features our systems have to offer. Please contact our support team with your internet upload and download speeds, they can help you optimize the settings and offer solutions for your particular application Click on the blue box in the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Very happy with the cameras and app
on July 13, 2025
Posted by: Mark Gold Coast
very good security cameras and app. Someone tried to steal my motorcycle parked at the front of my garage and the camera picked them up and the police said the video was excellent and very helpful in catching the thief . I installed them myself fairly easy, the most time consuming part was running and concealing the wires and running back inside to a power point that took about an hour per camera. Also a good idea to restart the cameras every month or before going on holidays. Very happy with the cameras and app, would buy again.
Response from swann.comBy Mary, Swann Team, July 14, 2025
Hi Mark.
Thank you for sharing your experience. We're very glad to hear that your Swann security cameras helped capture important footage and assisted the police. That’s exactly the kind of protection we aim to provide. It’s also great to know the installation went smoothly. Your suggestion about restarting the cameras monthly is a great tip for keeping the system running at its best.
If you ever have any questions or need assistance down the line, feel free to reach out to us at tech@swann.com. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Thank you for sharing your experience. We're very glad to hear that your Swann security cameras helped capture important footage and assisted the police. That’s exactly the kind of protection we aim to provide. It’s also great to know the installation went smoothly. Your suggestion about restarting the cameras monthly is a great tip for keeping the system running at its best.
If you ever have any questions or need assistance down the line, feel free to reach out to us at tech@swann.com. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Great Spotlight
on November 22, 2022
Posted by: QuickSloth
from Maryland
[This review was collected as part of a promotion.] I am very happy with this spotlight. The instructions were very clear so the installation was very easy. I think the night vision view works very well compared to some other night vision images I have seen. I also like that you can do a 2 way communication. I app.associated with this spotlight also works pretty well so the overall experience is good. The image quality is very good which is a huge plus. Overall I am thrilled with the quality of this spotlight and would recommend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Secure for sure
on November 22, 2022
Posted by: Rudy513
from Cincinnati, OH
Frequency of use:Daily
[This review was collected as part of a promotion.] The Swann 2KO WiFi spotlight security camera comes with great instructions that are easy to follow. Just note that you will need to connect it to your cell phone and your WiFi. It can easily be set up indoors or outside along with a variety of preferences including video quality, distance, sensitivity and sound. I like the option for an alarm and to talk to people through the camera as well. I would recommend this camera to others.
I would recommend this to a friend!
Written by a customer while visiting swann.com