Customer reviews from Fellow
Fellow - Ode Brew Grinder Gen 2 - Matte Black
Average customer rating
4.6
(530 Reviews)
Rating breakdown 530 reviews
5 Stars
423
4 Stars
47
3 Stars
19
2 Stars
16
1 Star
25
88%of customers recommend this product.
(
261 out of
296)
Customer Reviews for Fellow - Ode Brew Grinder Gen 2 - Matte Black
Posted by: Al
from Speedway, IN
Verified Purchase:Yes
Love the grinder. The only issue is that occasionally the beans get stuck in the hopper and do not drop into the burrs.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Vinnie
Verified Purchase:Yes
Good machine but support less than perfect. Request for advice was not returned.
Written by a customer while visiting Fellow
Posted by: Anonymous
from Seattleish
Verified Purchase:Yes
On the advice of an online group which discusses coffee grinders, I ordered the FELLOW Ode 2 grinder in black, after much research into its capabilities, quality of manufacture and reviews.
This grinder was a gift for my husband, who is the coffee drinker in the family. He used an antique hand grinder for many years, but it was time to modernize. He was looking for a grinder specifically designed for small quantities of coffee, easily operable, and one that was built solidly, preferably metal, not plastic.
FELLOW Ode 2 is all that and more. It is a solid, fabulous machine, beautifully designed for functionality and looks. It is easy to operate, with intuitive graphics, buttons and an easy-to-adjust dial. It also has a very cool feature with a magnet in the base which centers the receiving container perfectly, preventing the mess of ground coffee all over your counter. And, of course, the burrs. A feat of engineering - the grind is even, perfect, and easy to adjust. A relatively quiet, superb machine. Well worth the price, shipped promptly in a very secure packaging.
This grinder was a gift for my husband, who is the coffee drinker in the family. He used an antique hand grinder for many years, but it was time to modernize. He was looking for a grinder specifically designed for small quantities of coffee, easily operable, and one that was built solidly, preferably metal, not plastic.
FELLOW Ode 2 is all that and more. It is a solid, fabulous machine, beautifully designed for functionality and looks. It is easy to operate, with intuitive graphics, buttons and an easy-to-adjust dial. It also has a very cool feature with a magnet in the base which centers the receiving container perfectly, preventing the mess of ground coffee all over your counter. And, of course, the burrs. A feat of engineering - the grind is even, perfect, and easy to adjust. A relatively quiet, superb machine. Well worth the price, shipped promptly in a very secure packaging.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Alex
from Cincinnati, OH
Verified Purchase:Yes
Great so far. I’ve made aeropress and pourovers with good results, good clear coffee. I’m not seeing a ton of fines, but I am seeing some larger chunks that are escaping from the grinder. I don’t think this is impacting my coffee too much. Absolutely beautiful on the counter. The plastic lid on the grounds catcher is rather loose, and it sits kind of funny.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: JB
Verified Purchase:Yes
Such a beautiful grinder. No static. Low fines. Super clean and tasty cup.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Rick
Verified Purchase:Yes
This grinder was phenomenal at first, but after roughly 30-40 uses, the “anti-static” feature no longer works. Grinds fly everywhere and stick to both the machine and the cup. At the same time, the grinder keeps jamming up. Now I need to beat on the side of it to dislodge stuck beans so it’ll keep grinding. It’s Frustrating. I regret selling my old grinder.
No, I would not recommend this to a friend.
Response from FellowBy Customer Experience Team, CX, February 22, 2024
Hi there,
We're sorry to hear about your experience with your Ode Grinder. If you're experiencing jamming issues, we recommend the following maintenance and troubleshooting:
- Clean the burr chamber thoroughly, as demonstrated here: https://www.youtube.com/watch?v=iSY8mqLb0I4
- Recalibrate the burrs for a fresh start, as demonstrated here: https://www.youtube.com/watch?v=irzMw4UcTfY
- Start the Ode before adding beans.
- If grinding more than 30g or using dark/oily beans, divide the dose into smaller, slower pours.
If this doesn't help, please feel free to reach out to our Customer Experience Team at hello@fellowproducts.com for further assistance. We're here to help!
- The Fellow Team
We're sorry to hear about your experience with your Ode Grinder. If you're experiencing jamming issues, we recommend the following maintenance and troubleshooting:
- Clean the burr chamber thoroughly, as demonstrated here: https://www.youtube.com/watch?v=iSY8mqLb0I4
- Recalibrate the burrs for a fresh start, as demonstrated here: https://www.youtube.com/watch?v=irzMw4UcTfY
- Start the Ode before adding beans.
- If grinding more than 30g or using dark/oily beans, divide the dose into smaller, slower pours.
If this doesn't help, please feel free to reach out to our Customer Experience Team at hello@fellowproducts.com for further assistance. We're here to help!
- The Fellow Team
Written by a customer while visiting Fellow
Posted by: BB
Verified Purchase:Yes
Great grinder, sleek looking and gets the job done. Easy to use and I love the ability to grind a single cup at time ensuring the freshest coffee!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Betsy
Verified Purchase:Yes
This grinder is nice and quiet. My husband loves it.
I would recommend this to a friend!
Written by a customer while visiting Fellow