Customer reviews from Fellow
Fellow - Ode Brew Grinder Gen 2 - Matte Black
Average customer rating
4.5
(511 Reviews)
Rating breakdown 511 reviews
5 Stars
405
4 Stars
47
3 Stars
18
2 Stars
16
1 Star
25
88%of customers recommend this product.
(
246 out of
280)
Customer Reviews for Fellow - Ode Brew Grinder Gen 2 - Matte Black
Customer Rating
5
Compact and sturdy machine. Heavy, which tells me it isn’t breaking anytime soon! Purchased for use in our coffee booth. Goes well with the rest of the Fellows products we bought and sell in our shop!
on April 26, 2024
Posted by: Break Free Coffee Company
Verified Purchase:Yes
Excellent!
Written by a customer while visiting Fellow
Customer Rating
5
Perfect grind
on April 27, 2024
Posted by: JeJorMa
Great grinder! Definitely an improvement. Love that I can grind for Aeropress to cold brew. Noise level is minimal
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Simple and everything I wanted out of a grinder
on April 27, 2024
Posted by: Ryan K
Verified Purchase:Yes
Quiet, mess free, and grind uniformity is fantastic!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Extra Guy
Verified Purchase:Yes
The Gen 2 version of the Ode grinder is an excellent grinder with only a couple of nits to detract from "perfect." Its compact size, build quality, user interface, ease of cleaning, and grind quality are all topnotch. I also really appreciate its auto-off feature when finished grinding. If I were to deduct any points it would be for the catch cup. The cup is metal, which is nice, but there are two "fins" inside that are supposed to help with dispensing the grinds, but tend to catch grounds behind them and make washing and drying the cup less than straightforward. As mentioned, everything about this grinder's build quality is excellent, except for the catch cup's lid. Its made of plastic and fits very loosely on the cup. The lid simply does not give the same feeling of precision and quality as the rest of the grinder. Other than that lid, the only thing I wish this grinder had was some sort of cord storage. Overall though, the best grinder I've found for non-expresso coffee.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Johanna
Verified Purchase:Yes
I've been using the grinder daily for over a week and can't seem to get it to clear the hopper without intervention. Has not enhanced my coffee brewing experience.
Response from FellowBy CX, Customer Experience Team, June 20, 2024
Hi there,
We're sorry to hear about your experience with your Ode Grinder! We suggest wiping down the inside of your load bin. In our experience, customers who are using dark roast or oilier bean types can experience build up over time in the load bin. Wiping it down normally helps the beans from getting stuck and not making it into the Ode. Should you require further assistance, please feel free to reach out to us at hello@fellowproducts.com — our Customer Experience Team is always ready to help!
We're sorry to hear about your experience with your Ode Grinder! We suggest wiping down the inside of your load bin. In our experience, customers who are using dark roast or oilier bean types can experience build up over time in the load bin. Wiping it down normally helps the beans from getting stuck and not making it into the Ode. Should you require further assistance, please feel free to reach out to us at hello@fellowproducts.com — our Customer Experience Team is always ready to help!
Written by a customer while visiting Fellow
Posted by: JLMTZJR
Verified Purchase:Yes
Best grinder I’ve ever used . Easy to use and clean
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Great grinder. I like the exterior design and it grinds very evenly. The controls feel smooth and the automatic stop function is nice.
on May 9, 2024
Posted by: Ed C
Verified Purchase:Yes
The grinder grinds very consistently and is quality.
Written by a customer while visiting Fellow
Posted by: Roger T
Verified Purchase:Yes
Shortly after receiving my Ode Brew Grinder Gen 2 as a gift, i had an issue with the knocker.
Contacted support via e- mail, returned the Grinder and received a replacement within a week. I missed my grinder even for the short time. Thanks
I would recommend this to a friend!
Written by a customer while visiting Fellow