Customer reviews from Fellow
Fellow - Ode Brew Grinder Gen 2 - Matte Black
Average customer rating
4.6
(508 Reviews)
Rating breakdown 508 reviews
5 Stars
403
4 Stars
47
3 Stars
18
2 Stars
16
1 Star
24
88%of customers recommend this product.
(
244 out of
277)
Customer Reviews for Fellow - Ode Brew Grinder Gen 2 - Matte Black
Posted by: Chris S
Verified Purchase:Yes
Recently purchased this grinder, and have used it almost every day since purchased. I use it mostly for drip coffee with Moccamaster and pour-overs. I watched a lot of videos and read a lot of reviews before purchasing so was aware of minor issues/annoyances. It is well made, very sturdy. Issues are as most others have noted-- beans have jammed, but easily cleared by following instructions; do not like the wings on the grinds cup as they don't really work as designed, should just remove them; do not the placement of the on/off button, as it is easily inadvertently turned on in current location (should be on side or top); and agree on the too large plug, should have flat space-saver plug similar to the Moccamaster. Aside from the noted annoyances, it does provide a good grind. I could taste the difference in the coffee immediately. Overall, very happy with my purchase, looking forward to Gen 3. As a side note on Gen 3-- please just fix annoyances, don't overdesign.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
The Details Stand Out
on October 15, 2024
Posted by: Eddie09
Buying a grinder at this price made me very hesitant. I did tons of research and finally decided to try it out. I must say, coming from a hand grinder, this is easily one of the best parts of my brew routine. This grinder is quiet, which is a huge deal breaker for me. I like to brew early in the mornings and I've been around some obnoxiously loud grinders so it's incredible how the team managed to keep this detail towards the front of the design. Speaking of which, this grinder looks amazing on my counter. It's easy to use and overall the cleanup is very minimal. The little details from the magnet in the catch and how it snaps back into place when done is beautiful. Overall, the team did great and kept the details in mind when designing this.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
Good product
on December 26, 2024
Posted by: ashmonster
I have had to recalibrate and undo a large jam with this grinder in the first 2 weeks. It was easy enough to fix and is working perfectly. I wish the microns were listed next to the numbers.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
1
Terrible quality x 2
on March 23, 2025
Posted by: Hannahw87
Terrible product. This was a replacement for the one I bought that stopped functioning after 3 months. The first day I plugged this in it immediately didn’t work and made a terrible jammed sound (had not ground a single bean yet). I’m still trying to get fellow to refund me so I can buy a more reliable product.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, March 27, 2025
Hello Hannah,
Thank you for your input regarding the issues you've encountered with your original and replacement Ode Brew Grinder Gen 2.
We sincerely apologize for the inconvenience this has caused. Feedback like this helps us improve the quality standards of our products, and it is constructive for us to investigate what may have gone wrong with our product team. We will certainly forward this information. We’re glad that one of our agents has already assisted you with resolving this issue. If you need further assistance, feel free to contact us again at any time for feedback or inquiries at hello@fellowproducts.com.
If there is anything we can do to assist you, please don't hesitate to let us know. We’ll be happy to help.
Sincerely,
The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for your input regarding the issues you've encountered with your original and replacement Ode Brew Grinder Gen 2.
We sincerely apologize for the inconvenience this has caused. Feedback like this helps us improve the quality standards of our products, and it is constructive for us to investigate what may have gone wrong with our product team. We will certainly forward this information. We’re glad that one of our agents has already assisted you with resolving this issue. If you need further assistance, feel free to contact us again at any time for feedback or inquiries at hello@fellowproducts.com.
If there is anything we can do to assist you, please don't hesitate to let us know. We’ll be happy to help.
Sincerely,
The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
My new precious!
on April 3, 2025
Posted by: portland_coffee_lover
I've used this grinder for a week and it has wildly improved my home coffee experience! As an ex-barista, I miss cafe-level coffee quality at home. This grinder + good beans = amazing pour overs, and little noise! Take it from me (and James Hoffmann) - if you're looking for a great grinder at this price point or higher, just get this one. You won't regret it!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Excellent upgrades. No mess after
on June 5, 2023
Posted by: GLENN W.
from US
Excellent upgrades. No mess after grinding. Very consistent grinds. Coffee tastes a lot better!
Written by a customer while visiting Fellow
Customer Rating
5
I’M IN LOVE
on May 25, 2023
Posted by: Jeremy L.
from US
Game changer! All I do is Pourover and filter coffee and this is exactly what I needed. It gives me more control over my grind and is bringing out more flavor in my cup.
I love the automatic shut off. I love how FAST and QUIET it is. I love the dosing cup. And the grinds knocker helps me get down to almost ZERO retention.
AND it looks great on my bar!
I’m in love!
I love the automatic shut off. I love how FAST and QUIET it is. I love the dosing cup. And the grinds knocker helps me get down to almost ZERO retention.
AND it looks great on my bar!
I’m in love!
Written by a customer while visiting Fellow
Customer Rating
5
The Ode 2 lives up
on April 27, 2023
Posted by: Robert A.
from US
The Ode 2 lives up to the hype. It perfectly grinds my beans for whatever brewing method I choose. My pour-overs, drip brews, and French press have turned out perfectly since I started using the Ode 2. I had a good burr grinder before but the Ode 2 takes the consistency of the grind to a new level.
Written by a customer while visiting Fellow