Customer reviews from Fellow
Fellow - Ode Brew Grinder Gen 2 - Matte Black
Average customer rating
4.6
(530 Reviews)
Rating breakdown 530 reviews
5 Stars
423
4 Stars
47
3 Stars
19
2 Stars
16
1 Star
25
88%of customers recommend this product.
(
261 out of
296)
Customer Reviews for Fellow - Ode Brew Grinder Gen 2 - Matte Black
Posted by: Drinking cofee
from California
Verified Purchase:Yes
I want to like this gringer, I really do.
Pros: Great quality of ground beans. Solid build.
Cons: Beans get stuck, A Lot. About 50% of the time. Very frustrating
Cons: Beans get stuck, A Lot. About 50% of the time. Very frustrating
Written by a customer while visiting Fellow
Customer Rating
5
Great flavor
on July 28, 2024
Posted by: Big Red
Best Grinder for Pour over period, bought one for myself and then my brother. Brings out the true flavor of coffee.
Written by a customer while visiting Fellow
Customer Rating
1
Terrible quality x 2
on March 23, 2025
Posted by: Hannahw87
Terrible product. This was a replacement for the one I bought that stopped functioning after 3 months. The first day I plugged this in it immediately didn’t work and made a terrible jammed sound (had not ground a single bean yet). I’m still trying to get fellow to refund me so I can buy a more reliable product.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, March 27, 2025
Hello Hannah,
Thank you for your input regarding the issues you've encountered with your original and replacement Ode Brew Grinder Gen 2.
We sincerely apologize for the inconvenience this has caused. Feedback like this helps us improve the quality standards of our products, and it is constructive for us to investigate what may have gone wrong with our product team. We will certainly forward this information. We’re glad that one of our agents has already assisted you with resolving this issue. If you need further assistance, feel free to contact us again at any time for feedback or inquiries at hello@fellowproducts.com.
If there is anything we can do to assist you, please don't hesitate to let us know. We’ll be happy to help.
Sincerely,
The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for your input regarding the issues you've encountered with your original and replacement Ode Brew Grinder Gen 2.
We sincerely apologize for the inconvenience this has caused. Feedback like this helps us improve the quality standards of our products, and it is constructive for us to investigate what may have gone wrong with our product team. We will certainly forward this information. We’re glad that one of our agents has already assisted you with resolving this issue. If you need further assistance, feel free to contact us again at any time for feedback or inquiries at hello@fellowproducts.com.
If there is anything we can do to assist you, please don't hesitate to let us know. We’ll be happy to help.
Sincerely,
The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
It goes up to 11
on May 29, 2025
Posted by: John
I got this recently and it is the best grinder I have ever had. Very consistent grinds, looks great, and seems to be of very high quality construction. The BEST thing about it is that the grind choices go from zero to 11. For those of us who absolutely loved "This is Spinal Tap" this is the most important feature. If you don't get that, please, do yourself and the universe a favor and go watch that movie. Then re-read this review.
In all seriousness, this is a great product, and I have numerous other Fellows products all of which I've been very happy with.
In all seriousness, this is a great product, and I have numerous other Fellows products all of which I've been very happy with.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
Good grinding, but needs more cleaning than I signed up for
on May 30, 2025
Posted by: BC
Been using the Opus conical burr grinder for about a month and was very happy with the consistent grind. But then it stopped grinding, and I found that it's been retaining ground beans which have been building up and finally completely clogged the machine. When I cleaned out the clog, I found at least 25 grams of grounds had been stuck in the machine, which means that all of my notes about grams/cup are off.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
5
Ode Gen 2
on April 21, 2023
Posted by: David V.
from US
I was a hand / manual grinder for years. And not a good quality grinder either. I'd been fed up for a long time, but couldn't decide on or pull the trigger on an electric grinder especially something that was quality. But I took the plunge after watching numerous video reviews on the Ode Gen 2. So happy I made the purchase. Arrived double boxed in perfect condition. This grinder is super solid, works perfect out of the box. Having never had a decent grinder I was blown away at how good and different the coffee tasted with a great grinder. Thanks Fellow, your hard work has made my mornings much easier and my coffee WAAAAY better.
Written by a customer while visiting Fellow
Customer Rating
4
The SSP burrs make an
on March 29, 2023
Posted by: Cory A.
from US
The SSP burrs make an unpleasant screeching noise that I understand to be "normal". I wish I had not upgraded the burrs since apparently the standard Ode 2 burrs are quieter but otherwise happy.
Written by a customer while visiting Fellow
Customer Rating
2
Extra cost burrs installed backwards.
on December 20, 2022
Posted by: Roger M.
from US
SSP MP burrs, for which I paid premium fee, were installed backwards (one designed for "fixed" placement on spinning auger.) Per reports on Reddit, this problem is wide-spread. Also, the setting drifts - the burs move from set placement while it operates. Parts are flimsy.
Written by a customer while visiting Fellow