Customer reviews from Fellow
Fellow - Ode Brew Grinder Gen 2 - Matte Black
Average customer rating
4.6
(645 Reviews)
Rating breakdown 645 reviews
5 Stars
515
4 Stars
60
3 Stars
23
2 Stars
19
1 Star
28
89%of customers recommend this product.
(
350 out of
395)
Customer Reviews for Fellow - Ode Brew Grinder Gen 2 - Matte Black
Customer Rating
2
Meh
on February 19, 2025
Posted by: SaltyAF
About a month into ownership and this thing has clogged three times already. Once I figured out the issue after the initial clog, I have no problem clearing it and moving on (until it clogs again). I have wasted soooo much Kona coffee with this thing! While it is a fantastic product when it’s hot clogged, I expect more for something at this price point.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, February 24, 2025
Hi,
Thank you so much for reaching out. We're sorry to hear this happened. One of our Customer Experience team members will email you to assist you with this issue. We look forward to connecting and making it right!
Best,
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you so much for reaching out. We're sorry to hear this happened. One of our Customer Experience team members will email you to assist you with this issue. We look forward to connecting and making it right!
Best,
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
3
With flavored coffee the burr's
on July 24, 2023
Posted by: David r.
from US
With flavored coffee the burr's would clog. Sent it back.
Otherwise great design and quality build
Otherwise great design and quality build
Written by a customer while visiting Fellow
Customer Rating
3
Good grinding, but needs more cleaning than I signed up for
on May 30, 2025
Posted by: BC
Been using the Opus conical burr grinder for about a month and was very happy with the consistent grind. But then it stopped grinding, and I found that it's been retaining ground beans which have been building up and finally completely clogged the machine. When I cleaned out the clog, I found at least 25 grams of grounds had been stuck in the machine, which means that all of my notes about grams/cup are off.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
1
Poor product would not recommend
on October 28, 2025
Posted by: JR
I bought this product, and it worked only one time. I went through all of the trouble shooting and it still is not working. I have sent a request for a replacement, and I have yet to hear from Fellow.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
5
Live, Love, Ode gen 2!
on May 19, 2023
Posted by: John M.
from US
I had the gen 1 which I loved., this gen 2 with the SSP MP Burrs is truly a masterpiece, a love affair,. a hot, steamy exotic, mad passionate, torrid affair, only without the bitter aftertaste! The degree to which this grinds is extraordinary. The anti static technology is flawless which, if I may say so, is an enormous improvement over the gen 1. I’m able to achieve degrees of smoothness in my pour over recipes that is just indescribable!
If I was forced to rid my life of everything that didn’t give me great joy, then you’d find me standing under an overpass, lovingly clutching my two cats & my Fellow Ode gen 2 grinder!
Written by a customer while visiting Fellow
Posted by: Jim G
Verified Purchase:Yes
Awesome little coffee grinder. We have been using it for pour over in our Moccamaster. Much quicker than we expected, only a few seconds for 30 grams of beans. Handles light roasts without stalling.
Written by a customer while visiting Fellow
Customer Rating
3
Messy, container overflows every time…
on November 30, 2024
Posted by: Sandra
So I don’t understand why the receptacle is not big enough to catch without overfilling when the 30 second grind is used?! Forget about 60 seconds!
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, December 2, 2024
Hey there!
Thanks so much for sharing your experience with us! We truly value your input, and we're excited to pass it along to our product team. If you have any more thoughts or suggestions, please don’t hesitate to reach out to us at hello@fellowproducts.com. We’d love to hear from you!
Thanks again!
Warm wishes,
The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thanks so much for sharing your experience with us! We truly value your input, and we're excited to pass it along to our product team. If you have any more thoughts or suggestions, please don’t hesitate to reach out to us at hello@fellowproducts.com. We’d love to hear from you!
Thanks again!
Warm wishes,
The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
3
on December 18, 2024
Posted by: Pax
I've had the Grinder fot about a month, and has too much retention Almost 1g Out of 18g. I need to hit to get out 0.5g more, nevertheless it always retains to much
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, December 19, 2024
Hi there,
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow