Customer reviews from Fellow
Fellow - Ode Brew Grinder Gen 2 - Matte Black
Average customer rating
4.5
(510 Reviews)
Rating breakdown 510 reviews
5 Stars
404
4 Stars
47
3 Stars
18
2 Stars
16
1 Star
25
88%of customers recommend this product.
(
245 out of
279)
Customer Reviews for Fellow - Ode Brew Grinder Gen 2 - Matte Black
Posted by: Jim G
Verified Purchase:Yes
Awesome little coffee grinder. We have been using it for pour over in our Moccamaster. Much quicker than we expected, only a few seconds for 30 grams of beans. Handles light roasts without stalling.
Written by a customer while visiting Fellow
Posted by: Chris D
Verified Purchase:Yes
This is my first burr grinder and overall it’s been making great Pour Over/French Press coffee for me.
Compared to the old and very cheap blade grinder (yuck) that I had borrowed from someone before I knew how bad they were… the particle size uniformity and ease of use of this machine is vastly superior.
There is a small amount of retention but I did get a water spritzer and will say that I can notice the small difference when I spray my beans before vs not but sometimes I’m lazy and the difference isn’t always worth it.
The build quality and aesthetics are great in my opinion. Even the knocker feels solid, even though it’s a bit loud to use. The grinding itself is relatively quiet though so there’s a bit of tension there. Like what’s the point of a quiet grinder when knocking it is so loud?
Overall, I am very satisfied after the first few weeks of ownership.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
Messy, container overflows every time…
on November 30, 2024
Posted by: Sandra
So I don’t understand why the receptacle is not big enough to catch without overfilling when the 30 second grind is used?! Forget about 60 seconds!
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, December 2, 2024
Hey there!
Thanks so much for sharing your experience with us! We truly value your input, and we're excited to pass it along to our product team. If you have any more thoughts or suggestions, please don’t hesitate to reach out to us at hello@fellowproducts.com. We’d love to hear from you!
Thanks again!
Warm wishes,
The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thanks so much for sharing your experience with us! We truly value your input, and we're excited to pass it along to our product team. If you have any more thoughts or suggestions, please don’t hesitate to reach out to us at hello@fellowproducts.com. We’d love to hear from you!
Thanks again!
Warm wishes,
The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
2
Meh
on February 19, 2025
Posted by: SaltyAF
About a month into ownership and this thing has clogged three times already. Once I figured out the issue after the initial clog, I have no problem clearing it and moving on (until it clogs again). I have wasted soooo much Kona coffee with this thing! While it is a fantastic product when it’s hot clogged, I expect more for something at this price point.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, February 24, 2025
Hi,
Thank you so much for reaching out. We're sorry to hear this happened. One of our Customer Experience team members will email you to assist you with this issue. We look forward to connecting and making it right!
Best,
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you so much for reaching out. We're sorry to hear this happened. One of our Customer Experience team members will email you to assist you with this issue. We look forward to connecting and making it right!
Best,
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
1
on March 19, 2025
Posted by: New user
My grinder jammed after a few days and I couldn’t get the outer burr out.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
3
on December 18, 2024
Posted by: Pax
I've had the Grinder fot about a month, and has too much retention Almost 1g Out of 18g. I need to hit to get out 0.5g more, nevertheless it always retains to much
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, December 19, 2024
Hi there,
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
1
Can’t do maintenance, cause you can’t take it apart
on August 27, 2023
Posted by: Justin 2034
Don’t try to work on. Threads so bad you can’t put it back together. One screw so overtightened I couldn’t get it completely apart. Now I can’t even get it back together. Piece of junk.
Written by a customer while visiting Fellow
Customer Rating
1
Incompatible with Chemex
on November 4, 2024
Posted by: T
Grinder has gotten jammed at least once per week since purchase. Clearing and recalibrating this often is very cumbersome. It does not grind coarse enough to brew 45 grams of coffee with a Chemex. Upside: it looks gorgeous!
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, November 4, 2024
Hi there,
Thank you so much for taking the time to share your experience with us. We truly value your insights, and it’s important to us that you know your feedback will be passed on to our product team. If there’s anything more you’d like to share or discuss, please don’t hesitate to reach out to us at hello@fellowproducts.com.
We’re here to listen and to help.
Warm regards,
The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you so much for taking the time to share your experience with us. We truly value your insights, and it’s important to us that you know your feedback will be passed on to our product team. If there’s anything more you’d like to share or discuss, please don’t hesitate to reach out to us at hello@fellowproducts.com.
We’re here to listen and to help.
Warm regards,
The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow