Customer Reviews for Fellow - Stagg EKG Pro - Matte White
Customer Rating
2
The cord is too thick and ruins the aesthetic experience
on October 17, 2023
Posted by: Kara D.
Beautiful kettle but the product really fell flat when it comes to the cord. The cord is IMMENSELY thick, and cannot hide under the base. A person gets this kettle not only for the function but for the aesthetic (on counter) and it really falls flat when it comes to this massive refrigerator-size cord.
I love the way this kettle LOOKS. It’s sleek and fancy. However, it’s not very convenient. My tea making experience is less enjoyable now. It takes forever to pour (I know, it’s used for pour overs), and the “max” line is printed on only one side of the interior of the kettle. You have to hold it a certain way to see the line.
This may seem knit picky, but I wish I had know before purchasing.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, May 15, 2024
Hi there, Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com. Thank you! - The Fellow Team
Written by a customer while visiting Fellow
Customer Rating
2
Chime sound volume is not
on June 10, 2023
Posted by: Yuming H.
from US
Chime sound volume is not loud enough, even in volume 10, too quiet! Bowling speed, from normal temp. to 100C, compare with Brewista, Fellow needs much much longer time to reach 100C It is ok product
Written by a customer while visiting Fellow
Customer Rating
4
Almost great, but had to return
on September 27, 2024
Posted by: Abobalob
I returned it. I wanted to live this kettle but I live in a 100 yr old house with limited kitchen outlets. The plug on this kettle is directional in a way that precludes using the other outlets, and that just doesn’t work for me. I wish they’d make the design more flexible - the rest of the design seems much better thought through!
Written by a customer while visiting Fellow
Customer Rating
2
Not what I thought
on December 28, 2024
Posted by: Laura
I thought it was a kettle to heat hot water. I did not realize it was a coffee pot. The free cup is nice but tiny even for a mug of tea.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, January 2, 2025
Hi there,
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
3
on March 15, 2025
Posted by: Monica
I have been traveling .. . I have not opened my box, but I think I ordered the wrong kettle. What are the benefits between the long gooseneck and the shorter spout which is what I thought I ordered?
This kettle is gorgeous, but it comes at the cost of functionality. Since the kettle has a wide base and narrows at the top you have to pour the water very slowly or else it spills out of the lid. It has all the same functionality of my previous, much cheaper kettle, but can’t handle a full-speed pour. Otherwise it works much the same as other cheaper electric kettles. When you pay for this baby, you’re shelling out for esthetics. Not necessarily a bad thing, but go in knowing what you’re buying.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
4
Nice kettle pot
on September 20, 2024
Posted by: Gretchen
Used e-bike Cali Di bought it us very nice looks good and works well recommended