Customer reviews from Fellow
Fellow - Stagg EKG Pro - Matte White
Average customer rating
4.5
(1,517 Reviews)
Rating breakdown 1,517 reviews
5 Stars
1,132
4 Stars
182
3 Stars
87
2 Stars
56
1 Star
60
88%of customers recommend this product.
(
345 out of
391)
Customer Reviews for Fellow - Stagg EKG Pro - Matte White
Customer Rating
2
Not a reliable machine. Two defective kettles in a row.
on October 23, 2023
Posted by: GG
from Signal Mountain, Tennessee
Our first unit had an issue with the button sticking as well as the wooden knob cracking. Customer service was helpful (via Blue Bottle) and sent us a new one. Our second unit worked well except the wooden knob began cracking within a few months and then completely detached. Perhaps I could have oiled the knob more regularly but I did occasionally oil it and I shouldn't have to baby a kettle knob. The kettle is still usable but we have to be very particular in the way we lift the lid to keep the knob from lifting off and it often lifts off anyway. Recently (after about a year of using daily) it started to sometimes boil over even when it is not filled over the max line. Other than the knob being broken and it boiling over often it works fine... for the price that isn't saying much. I wouldn't recommend purchasing this kettle and I definitely would opt out of the wooden knob even though it is aesthetically attractive. Hopefully they've improved the design since our purchase (2021). We are going to back to a stove top kettle.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
2
Beautiful but smells toxic
on April 26, 2023
Posted by: Greg P.
from US
Beautiful. High-performance. And sadly, when heated, the plastic base and bottom of the kettle give off a toxic chemical odor we can smell across the room. Fellow said it should go away after a few weeks. They wouldn’t tell us if the plastic is free if the most dangerous chemicals like BPA. Sending it back.
Written by a customer while visiting Fellow
Customer Rating
4
Love It, but disappointed by rust
on May 16, 2025
Posted by: Maiz
We love our Fellow Stagg. It heats up quickly, is incredibly easy to use, and looks beautiful on the counter. It’s a joy to use every day. Unfortunately, we’ve noticed some rust developing inside, which is disappointing. Also, when boiling water to 100°C, it tends to overflow for some reason.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
1
Kettle randomly does not boil
on February 27, 2025
Posted by: Julia
My kettle sometimes boils and sometimes doesn’t boil (?!). I purchased a week ago. When I press the button to start boiling, the desired temperature and the current temperature apprar on the screen, except current temperature doesn’t go up. Checked that the lid was correctly on, water was in, everything. I would pick up my kettle and put it back at a slightly different angle, and multiple tries of that would do the trick.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Posted by: AlinaS
Verified Purchase:Yes
The handle is advertised as wooden. In reality it looks like plastic with “wood design on it” which cheapens the whole look of the kettle. Everything else seemed top notch. This one was returned, ordered the Studio version instead, hoping for better quality there.
Written by a customer while visiting Fellow
Posted by: Janet T
from California
Verified Purchase:Yes
On and off button is not very sensitive, sometimes I need to press multiple times to turn it on
Written by a customer while visiting Fellow
Posted by: Bisbee AZ
Verified Purchase:Yes
Purchased Feb and it leaks and the wood cap on top already came off and is striped🥹
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
2
on May 17, 2025
Posted by: tagx
The new kettle is way worse in build quality and finish than the older non-pro Stagg EKG kettle I had. The wood is covered with peeling plastic and the kettle is wobbly on the base. I tried contacting Fellow 5 days ago to determine if this is a manufacturing defect but I have not yet heard back.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow