Customer reviews from Fellow
Fellow - Stagg EKG Pro - Matte White
Average customer rating
4.5
(1,389 Reviews)
Rating breakdown 1,389 reviews
5 Stars
1,022
4 Stars
170
3 Stars
87
2 Stars
52
1 Star
58
86%of customers recommend this product.
(
242 out of
282)
Customer Reviews for Fellow - Stagg EKG Pro - Matte White
Customer Rating
2
Not a reliable machine. Two defective kettles in a row.
on October 23, 2023
Posted by: GG
from Signal Mountain, Tennessee
Our first unit had an issue with the button sticking as well as the wooden knob cracking. Customer service was helpful (via Blue Bottle) and sent us a new one. Our second unit worked well except the wooden knob began cracking within a few months and then completely detached. Perhaps I could have oiled the knob more regularly but I did occasionally oil it and I shouldn't have to baby a kettle knob. The kettle is still usable but we have to be very particular in the way we lift the lid to keep the knob from lifting off and it often lifts off anyway. Recently (after about a year of using daily) it started to sometimes boil over even when it is not filled over the max line. Other than the knob being broken and it boiling over often it works fine... for the price that isn't saying much. I wouldn't recommend purchasing this kettle and I definitely would opt out of the wooden knob even though it is aesthetically attractive. Hopefully they've improved the design since our purchase (2021). We are going to back to a stove top kettle.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
2
Beautiful but smells toxic
on April 26, 2023
Posted by: Greg P.
from US
Beautiful. High-performance. And sadly, when heated, the plastic base and bottom of the kettle give off a toxic chemical odor we can smell across the room. Fellow said it should go away after a few weeks. They wouldn’t tell us if the plastic is free if the most dangerous chemicals like BPA. Sending it back.
Written by a customer while visiting Fellow
Posted by: AlinaS
Verified Purchase:Yes
The handle is advertised as wooden. In reality it looks like plastic with “wood design on it” which cheapens the whole look of the kettle. Everything else seemed top notch. This one was returned, ordered the Studio version instead, hoping for better quality there.
Written by a customer while visiting Fellow
Posted by: Janet T
from California
Verified Purchase:Yes
On and off button is not very sensitive, sometimes I need to press multiple times to turn it on
Written by a customer while visiting Fellow
Posted by: Bisbee AZ
Verified Purchase:Yes
Purchased Feb and it leaks and the wood cap on top already came off and is striped🥹
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
1
Broken Cap - Extremely Disappointed
on September 29, 2023
Posted by: brokencap
I am writing this review with a deep sense of frustration and disappointment, as my Stagg EKG Electric Kettle by Fellow has let me down in a major way. After just six months of usage, the kettle cap has broken, leaving me with a useless piece of kitchen equipment.
When I first purchased the Stagg EKG Electric Kettle, I was drawn in by its sleek design and promises of durability and functionality. The price was on the higher side, but I was willing to invest in a high-quality product that would make my daily tea and coffee rituals more enjoyable. However, that investment has turned out to be a colossal waste.
The kettle cap is a crucial component of any electric kettle, and one would expect it to withstand regular use for years, not months. The fact that it broke within six months is not only infuriating but also raises serious concerns about the overall build quality of this product. It's not as if I was using the kettle roughly or abusing it in any way. I followed all the care instructions meticulously.
Apart from the kettle cap issue, I've also noticed other minor annoyances with the Stagg EKG Electric Kettle. The temperature control dial is not as precise as advertised, and sometimes it takes longer than expected to reach the desired temperature. Additionally, the handle, while aesthetically pleasing, is not the most comfortable to grip, especially when the kettle is full.
Given the premium price point of this kettle, I expected a level of quality and durability that simply hasn't been delivered. It's incredibly frustrating to spend a significant amount of money on a product that fails to meet even the most basic expectations. The broken kettle cap has not only disrupted my daily routine but also left me wondering about the longevity of other components.
In conclusion, I cannot recommend the Stagg EKG Electric Kettle by Fellow based on my experience. While it may look great on your countertop, it falls far short in terms of durability and overall value for money. My anger and disappointment with this purchase are palpable, and I hope my review serves as a cautionary tale for anyone considering this kettle. Save your money and invest in a more reliable and trustworthy electric kettle brand.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
1
Spills and Burns hand often. The outer steam vent should be off-center from the interior to prevent this. This last burn was awful. Boiling hot water splashes out of the vent way too easily. Bad design...
on April 13, 2024
Posted by: Agw
Verified Purchase:Yes
Spills and Burns hand often. The outer steam vent should be off-center from the interior to prevent this. This last burn was awful. Boiling hot water splashes out of the vent way too easily. Bad design...
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
4
It's ok
on November 20, 2024
Posted by: Teaman29
For this price you'd expect a perfect project but it's not. No water level indicator. Boiled water has plastic smell even after few weeks of usage
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow