Customer reviews from Fellow
Fellow - Stagg EKG Pro - Matte White
Average customer rating
4.5
(1,389 Reviews)
Rating breakdown 1,389 reviews
5 Stars
1,022
4 Stars
170
3 Stars
87
2 Stars
52
1 Star
58
86%of customers recommend this product.
(
242 out of
282)
Customer Reviews for Fellow - Stagg EKG Pro - Matte White
Customer Rating
2
Not what I expected; disappointed
on February 14, 2023
Posted by: Muneel Z.
from US
They talk about having an App for this kettle, but that’s a bit deceptive. It’s not an app to be able to operate the kettle…I thought I could start my kettle from the convenience of my bed using this app,. Turns out the app can only update firmware; why advertise it with such gusto if it’s not a real app.
If you want this kettle to be able to operate it remotely, it won’t.
I already had a fellow kettle, thought this was a version I could control, but this is not a smart kettle. I admit I’m to blame for not reading the fine print, but Fellow knew what they were doing.
Written by a customer while visiting Fellow
Customer Rating
1
I had to throw it
on July 18, 2023
Posted by: ABDULLAH S.
from SA
I had to throw it away as it is full of issues, never holding the temp and giving wrong temp readings!!
Written by a customer while visiting Fellow
Customer Rating
1
Marketing email harassment.
on October 28, 2024
Posted by: StopEmailingMePlease
I have unsubscribed 3 times from marketing emails yet they continue to ask for a review. That’s a good way to ensure a negative review. Please stop emailing me.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, October 30, 2024
Hi there,
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our marketing team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our marketing team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
4
Works great, but smells a little like plastic as it heats
on April 22, 2024
Posted by: Seth
Verified Purchase:Yes
Works great, but smells a little like plastic as it heats. It’s the best operating pour-over kettle, but the VOCs don’t seem to go away.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Posted by: Paul
from Irvine, ca
Verified Purchase:Yes
You have to pour ver slowly out of the spout or else there is the risk of water spilling out. No well engineered.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Posted by: Rosanne
from Buffalo, NY
Verified Purchase:Yes
Happy with the purchase, so we don’t have to listen to a whistling teapot, and it keeps its temperature. The only con is that the pouring spout is too small, and it takes a bit of time to fill a teacup or mug.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
1
Waste of money
on May 30, 2023
Posted by: Thomas E.
from US
Do not like it. Just keep your cheap boiler. Waste of money for lukewarm bland coffee.
Written by a customer while visiting Fellow
Customer Rating
3
We have had issues with
on March 24, 2023
Posted by: Zac P.
from US
We have had issues with kettle leaking water from lid when trying to pour. Have had better luck with lower priced kettles.
Written by a customer while visiting Fellow