Customer reviews from Fellow
Fellow - Stagg EKG Pro - Matte White
Average customer rating
4.5
(1,517 Reviews)
Rating breakdown 1,517 reviews
5 Stars
1,132
4 Stars
182
3 Stars
87
2 Stars
56
1 Star
60
88%of customers recommend this product.
(
345 out of
391)
Customer Reviews for Fellow - Stagg EKG Pro - Matte White
Posted by: ASR
Verified Purchase:Yes
We love it! It's beautiful, perfectly controls temperature, easy to use and make no noise!. However, it conducts heat and becomes pretty hot on its exterior surface when done. It also leaks if you pour too fast, and get a bit of a smell when boiling.
Written by a customer while visiting Fellow
Posted by: Joe
Verified Purchase:Yes
Very smooth, boiled very fast, easy to use, looks great
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: SML
Verified Purchase:Yes
We love this product! It looks beautiful in our kitchen and I never burn my mouth on my coffee or tea any more :)
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Lou
Verified Purchase:Yes
This is what modern appliances should be like: the digital integration is subtle but useful, in setting and showing a precise temperature in a simple UI. You don't need an app or bluetooth pairing to make a cup of tea! The design and construction is nice.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Karme
Verified Purchase:Yes
Excellent kettle but…it has a strong electrical smell. The design is the best-looks great. Handle feel is perfect. But that smell is a bit annoying.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: K
Verified Purchase:Yes
Sleek design but leaks when pouring. Not great for piping hot water!
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
5
Excellent function, good looking & a joy to use.
on June 11, 2024
Posted by: StaggAdmirer
Verified Purchase:Yes
Function/Features: Works very well. The spout directs water gently and precisely, so there is no splashing over the cone/filter. The kettle heats up very quickly and maintains the temperature for 5 minutes without needing to set it up that way; enough time to do a pour over. The handle is shaped well for a nice ergonomic fit. The kettle is light, due to aluminum material. The lid has no chance of falling out while pouring. It is a joy to use on a daily basis.
Craftsmanship: the wood knob on top is a little loose and rotates a bit when removing the lid, which has an appropriately snug fit into the opening.
RE: White w/maple kettle...
Materials: Very nice materials and finishes. Everything is white (base, kettle, lid, cord), except the handle, handle collar/fastener and the knob on the lid. The cord is heavy-duty and short. Because it is heavy-duty it is not very flexible, which makes it a challenge to stow the cord and the unit against the backsplash of the counter.
Aesthetics: Good looking, with some room for improvement, according to my own tastes. The screw to fasten the handle is attractive and visible at the back of the handle, but I think would look better if it were plugged with maple instead; the shiny chrome-colored collar at the base of the handle would look better it it were to match the kettle color or if it were matte metal.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
Great kettle, coating flakes
on July 2, 2024
Posted by: Erin
The kettle functions well, the spout is very nice, it gives a good pour. There has Not so far after a little over a year of use been any kind of malfunction with the electronics. However, inside a year of daily use (heating water 1-3 times per day, sitting on the counter), the powder coating is flaking off of the green one. I don't know if this is a common issue or specific to this color, but I would hope for a bit better attention to detail in a premium presenting product when the coating on my water bottle holds up for the most part on falls to rocks and pavement.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, July 16, 2024
Hello Eridian,
We regret to learn about this situation. A member of our Customer Experience team sent you an email to assist in resolving this matter. We look forward to connecting with you and rectifying the situation!
Best regards,
The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
We regret to learn about this situation. A member of our Customer Experience team sent you an email to assist in resolving this matter. We look forward to connecting with you and rectifying the situation!
Best regards,
The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Written by a customer while visiting Fellow