Customer reviews from Fellow
Fellow - Stagg EKG Pro Electric Coffee & Tea Kettle with Precicse Temperature Control, Quick Heating, Timer & Scheduling - Matte Black
Average customer rating
4.5
(1,775 Reviews)
Rating breakdown 1,775 reviews
5 Stars
1,351
4 Stars
210
3 Stars
95
2 Stars
59
1 Star
60
91%of customers recommend this product.
(
512 out of
564)
Customer Reviews for Fellow - Stagg EKG Pro Electric Coffee & Tea Kettle with Precicse Temperature Control, Quick Heating, Timer & Scheduling - Matte Black
Posted by: Charlotte
from Philadelphia, PA
Verified Purchase:Yes
Awesome kettle--especially have come to appreciate the the precise temperature setting and pour. So far, worth every penny!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Michelle
Verified Purchase:Yes
Beautiful and functional — what more can you hope for?
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: B Ives
from SC
Verified Purchase:Yes
The Kettle heating water part of this is excellent. It heats very quickly and pours very nicely, we use it multiple times a day!
However, for the price there is much to dislike about this product and make me question why this brand is so recommended.
The rubber seal on the lid comes off all the time just from taking the lid on and off. The "tech" features are awful. First you have to turn the kettle on to start heating before you can access the menu. The documentation does not go into detail about what the different functions do exactly. The Chime setting goes from 1 to 10 but really is just from off to quiet. It does not give a confirmation notification to let you know what the chime setting is, you have to turn it on and heat water to hear it. And the Chime is just too quiet, I can barely hear it over the boiling water. I love you can set a time to hold the temp but hate that while keeping the kettle off the base for a few minutes when you put it back it starts heating again unless you manually turn it off. I would expect it to time out after 30 - 60 seconds of the kettle being removed from the base.
Then you get into the app and the experience gets really bad. It took me a good hour of playing with this thing, unplugging the kettle, resetting my phone, toggling this and that until the app could see the kettle and connect to my wifi. After going through all that I realized there is no point. I can't schedule or toggle the kettle from the app, its only to update the firmware, which at this point does nothing. Its a total waste and makes no sense to require wifi for this.
This is my first purchase from Fellow and given my experience and impression will probably be the last. The experience does not live up to the price
The rubber seal on the lid comes off all the time just from taking the lid on and off. The "tech" features are awful. First you have to turn the kettle on to start heating before you can access the menu. The documentation does not go into detail about what the different functions do exactly. The Chime setting goes from 1 to 10 but really is just from off to quiet. It does not give a confirmation notification to let you know what the chime setting is, you have to turn it on and heat water to hear it. And the Chime is just too quiet, I can barely hear it over the boiling water. I love you can set a time to hold the temp but hate that while keeping the kettle off the base for a few minutes when you put it back it starts heating again unless you manually turn it off. I would expect it to time out after 30 - 60 seconds of the kettle being removed from the base.
Then you get into the app and the experience gets really bad. It took me a good hour of playing with this thing, unplugging the kettle, resetting my phone, toggling this and that until the app could see the kettle and connect to my wifi. After going through all that I realized there is no point. I can't schedule or toggle the kettle from the app, its only to update the firmware, which at this point does nothing. Its a total waste and makes no sense to require wifi for this.
This is my first purchase from Fellow and given my experience and impression will probably be the last. The experience does not live up to the price
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Posted by: Sterling
from Atlanta, GA
Verified Purchase:Yes
This kettle has elevated my coffee experience for pour-over from mediocre to amazing. I really enjoy the exact temp setting and the hold feature. Fellow did a great job ensuring that my temp setting doesn’t move when I press the button, despite the fact that that the knob often moves a little when I press it. The experience is that the product behaves in the way I want, superb!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: RARA88
from Annapolis, MD
Verified Purchase:Yes
This is the most stylish, efficient, sweet kettle I've ever bought. Also the most expensive. But worth it! And I won't burn it up on the stove because it is a very smart kettle and allows me to set it to turn off after 15 minutes. I think it also turns off if there is no water in it but I'm not sure. I love the lines and the color and the wooden handle. We gave it as a gift to someone who also appreciates it. Fantastic find!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Blaise
from San Antonio, TX
Verified Purchase:Yes
Just the perfect kettle in every way. From look, to feel, to pouring experience, this is everything I was looking and hoping for in a kettle.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Nick
Verified Purchase:Yes
I had an issue with the initial one where the display was flashing and difficult to read. After a brief conversation with customer service I was able to secure a replacement. No issues with the new one works as expected. Heats up decently quickly enough and perfect for pour over and aeropress coffee!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Janet T
from California
Verified Purchase:Yes
On and off button is not very sensitive, sometimes I need to press multiple times to turn it on
Written by a customer while visiting Fellow