Customer reviews from Fellow
Fellow - Stagg EKG Pro Electric Coffee & Tea Kettle with Precicse Temperature Control, Quick Heating, Timer & Scheduling - Matte Black
Average customer rating
4.5
(1,775 Reviews)
Rating breakdown 1,775 reviews
5 Stars
1,351
4 Stars
210
3 Stars
95
2 Stars
59
1 Star
60
91%of customers recommend this product.
(
512 out of
564)
Customer Reviews for Fellow - Stagg EKG Pro Electric Coffee & Tea Kettle with Precicse Temperature Control, Quick Heating, Timer & Scheduling - Matte Black
Posted by: rainbow_reviews
Verified Purchase:Yes
I love this kettle. It is a delight to use to make my coffee each morning. I didn't give 5 stars because the exchange process to swap our gift for a different color took forever.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Dr Z
Verified Purchase:Yes
Like the design, heats up quickly. Wish it has more capacity.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Rick B
Verified Purchase:Yes
Had an inexpensive electric kettle, but wanted to make the best pour over so I bought a Stagg EKG Pro. Extremely happy with it’s performance.
Written by a customer while visiting Fellow
Customer Rating
5
Beauty and Function
on February 26, 2024
Posted by: ALG
I've had the Stagg EKG Kettle for almost six months now. It continues to be a beautiful, efficient and delightful component of my morning coffee routine. No complaints. I'm a very happy customer and I can't wait to add more Fellow products to my collection!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
1
Odor too strong, lasting and not-tolerable.
on February 24, 2024
Posted by: Joan
Verified Purchase:Yes
I returned my beautiful kettle. The design is incomparable, but the smell even right out of the box was off-putting. When I boiled water, the smell permeated my kitchen and lasted for a few hours. Fellow could not guarantee a replacement would be odor-free. They did give me a full refund. But I was deeply disappointed.
Response from FellowBy CX, Customer Experience Team, February 29, 2024
Hi there,
We're sorry to hear about your experience with your Stagg EKG Electric Kettle. The smell emitting from the Kettle is the initial degassing of components. Due to them being so new, it is normal and will fade with time. We're glad to hear we were able to assist you with a refund. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com
- The Fellow Team
We're sorry to hear about your experience with your Stagg EKG Electric Kettle. The smell emitting from the Kettle is the initial degassing of components. Due to them being so new, it is normal and will fade with time. We're glad to hear we were able to assist you with a refund. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com
- The Fellow Team
Written by a customer while visiting Fellow
Posted by: HT
Verified Purchase:Yes
High performancing kettle, it pours very well. The only gripe is the chime for target to is too quiet. I think this was overlooked
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Caffeine Addict
Verified Purchase:Yes
The only thing I don't love is the capacity. I wish they made this larger, I had to buy a second, larger one from another company for my French press. Otherwise the design is great!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Justin from NYC
Verified Purchase:Yes
Gorgeous and works like a charm
I would recommend this to a friend!
Written by a customer while visiting Fellow