Customer reviews from Fellow
Fellow - Stagg EKG Pro - Matte Black
Average customer rating
4.5
(1,542 Reviews)
Rating breakdown 1,542 reviews
5 Stars
1,155
4 Stars
184
3 Stars
87
2 Stars
56
1 Star
60
89%of customers recommend this product.
(
366 out of
413)
Customer Reviews for Fellow - Stagg EKG Pro - Matte Black
Customer Rating
3
Overpriced, under-performing
on October 28, 2024
Posted by: Nick-knack
For the premium price it should have more features and higher build quality. The tip of the spout is literally razor sharp raw-cut metal; I'm surprised this wasn't rounded off. I was disappointed to see how poor it is at maintaining the correct time; I have to reset the time every week to keep it anywhere near correct. The highest volume setting for the ready chime is too low to be heard more than a few feet away and then only in a silent room. Finally the feature allowing you to set a time for your water to be hot and ready for you is inadequately described; there's no explanation regarding whether there's a safety so that the kettle won't melt down and start a fire if it is accidentally left empty when the timer is set. Without knowing the answer to that question I'm unwilling to make a habit of using that feature. All in all, overpriced for what you get, and with too little attention to safety.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, October 30, 2024
Hi there,
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
Love it
on January 1, 2025
Posted by: Louie
Don't know how I waited so long this thing is a game changer
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
Great but One Flaw
on February 2, 2025
Posted by: MikeyL
Love everything about except it leaks from the top lid even when filled below max level.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Beautiful!
on March 13, 2025
Posted by: Olafann
I’ve had the Stagg EKG for one month now and love the sleek style, efficiency and accuracy of temperature. It makes my work flow very smooth and in one place with my coffee station.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
The BEST Tea Kettle
on March 18, 2025
Posted by: LB
LOVE! The new color are gorgeous and it works like a dream! Hot water in seconds!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Hot Kettle for the Desert
on March 21, 2025
Posted by: Anonymous
We first experienced this Electric Kettle's cousin on an escape to Palm Springs. Decided we needed one, and so glad it is now a prime fixture in our open kitchen. We both love the style, the ease, the rapid heating speed and the clean lines. It is quiet & extremely efficient. We chose white on white as it works perfectly with our decor, and there are multiple tempting color combinations, each with a sensually pleasing aesthetic.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Excellent
on March 27, 2025
Posted by: Chapel thrill
Bought pro studio 2 weeks ago. Had basic one prior. Also have non electric jic. Aesthetics wonderful. Programming excellent. Ability to program length of time to maintain temp very useful. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Must Buy
on April 8, 2025
Posted by: Juniper0613
Can't believe I made tea any other way or with any other kettle! Made a pour over coffee this morning and it blew my mind! Best purchase of my life!
I would recommend this to a friend!
Written by a customer while visiting Fellow