Customer reviews from Fellow
Fellow - Stagg EKG Pro Electric Coffee & Tea Kettle with Precicse Temperature Control, Quick Heating, Timer & Scheduling - Matte Black
Average customer rating
4.5
(1,775 Reviews)
Rating breakdown 1,775 reviews
5 Stars
1,351
4 Stars
210
3 Stars
95
2 Stars
59
1 Star
60
91%of customers recommend this product.
(
512 out of
564)
Customer Reviews for Fellow - Stagg EKG Pro Electric Coffee & Tea Kettle with Precicse Temperature Control, Quick Heating, Timer & Scheduling - Matte Black
Customer Rating
4
Great tool but App deficient
on September 14, 2024
Posted by: Cheche
I bought this last week and I love it, but I have problems with the app, when ypu update the firmware, never complete the process and you can't use the app.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
Beautiful! Couple of minor drawbacks...
on September 12, 2024
Posted by: trwilliams93
Aesthetically this kettle is amazing! One drawback to the looks of the kettle is the visible silver screw that attaches the handle to the kettle. The functions are very straight forward and easy to use. The lid fits too well in the fact that it's hard to pull it off... I feel like I'm going to break the handle off tugging to get the lid off. Overall, it's a great kettle so far. I don't think it's necessarily worth the price, but it's just so pretty!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Very High Quality
on September 11, 2024
Posted by: Syd Vicious
This was a birthday present for our son. He loves it!
Written by a customer while visiting Fellow
Customer Rating
5
Feel great, pours great
on September 10, 2024
Posted by: konstk1
My favorite thing is how comfortable it feels in my hand. The pour is slow and consistent.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Sleek and super efficient tea kettle. love it
on September 9, 2024
Posted by: GJ
I bought this a week ago and just love it. So sleek and good looking.
It heats my water up so quickly and keeps it warm for second cup
It heats my water up so quickly and keeps it warm for second cup
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
2
Uncomfortable to hold and cheap material
on September 6, 2024
Posted by: Going
I was so excited to receive this but was disappointed upon opening it. It felt rather cheap material-wise and the handle is super awkward—not at all ergonomic. You have to sort of twist your wrist in a weird way to hold onto it, or prop your thumb up on the stubby part while using the rest of your hand to hold onto the handle. As someone with tendonitis, I don’t recommend this kettle at all. It doesn’t feel like the design was well-thought out in terms of usage and comfort. It does look nice on the counter though. 😅
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, September 9, 2024
Hi,
Thank you for taking the time to share your experience. We'll be sure to share your feedback with our product team as they are always looking for ways to improve our products. If you have any additional feature requests or feedback, feel free to send them our way by contacting us at hello@fellowproducts.com.
-The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Thank you for taking the time to share your experience. We'll be sure to share your feedback with our product team as they are always looking for ways to improve our products. If you have any additional feature requests or feedback, feel free to send them our way by contacting us at hello@fellowproducts.com.
-The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Written by a customer while visiting Fellow
Customer Rating
5
Quick, quiet, nice design
on September 6, 2024
Posted by: joe
Quiet, rapid heating. Great design for pour overs. The silver part of the handle attachment gets quite hot so be careful when picking it up!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
1
Disappointed
on September 6, 2024
Posted by: brian
Something I haven't seen mentioned, which is this kettle's biggest flaw: if you fill to the max line, a lot boiling water will spurt out of the holes in the lid, and this water must be cleaned up before you pour with the kettle, otherwise you risk burning yourself, damaging your scale, etc. I'm even concerned for the kettle's base, because water spills onto the power/temp dial. This also means that you end up with a significant amount of water less than you put in. For me, this has been an issue in making coffee in a french press.
As others have mentioned, this kettle pours slowly. It's good for pour over, but too frustrating for filling a french press or even a mug of tea.
It's nice looking, but for the price it's functionality should include filling to the max line without the possibility of being scalded or cleaning up a bunch of hot water.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, September 9, 2024
Hello Brian,
We regret to learn about your situation. A member of our Customer Experience team has contacted you through email to help resolve this matter. We are eager to connect and ensure everything is addressed properly!
-The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
We regret to learn about your situation. A member of our Customer Experience team has contacted you through email to help resolve this matter. We are eager to connect and ensure everything is addressed properly!
-The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Written by a customer while visiting Fellow