Customer reviews from Fellow
Fellow - Stagg EKG Pro Electric Coffee & Tea Kettle with Precicse Temperature Control, Quick Heating, Timer & Scheduling - Matte Black
Average customer rating
4.5
(1,775 Reviews)
Rating breakdown 1,775 reviews
5 Stars
1,351
4 Stars
210
3 Stars
95
2 Stars
59
1 Star
60
91%of customers recommend this product.
(
512 out of
564)
Customer Reviews for Fellow - Stagg EKG Pro Electric Coffee & Tea Kettle with Precicse Temperature Control, Quick Heating, Timer & Scheduling - Matte Black
Customer Rating
5
Perfect
on November 7, 2024
Posted by: Melissa
Perfect tea kettle. Perfect pour & so beautiful. Purchased for a gift & they love it!
Written by a customer while visiting Fellow
Customer Rating
5
Does what I need it to do
on November 3, 2024
Posted by: placebo
All I've used it for so far is to heat water for my morning coffee. I haven't used any of the other features, like scheduling. It looks great and heats the water very quickly.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Love this kettle
on October 29, 2024
Posted by: prashant
Love this kettle. We love the features although we only use a few of them. We mostly bought it for the look of it and the color! Would recommend
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
1
Marketing email harassment.
on October 28, 2024
Posted by: StopEmailingMePlease
I have unsubscribed 3 times from marketing emails yet they continue to ask for a review. That’s a good way to ensure a negative review. Please stop emailing me.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, October 30, 2024
Hi there,
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our marketing team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our marketing team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
3
Overpriced, under-performing
on October 28, 2024
Posted by: Nick-knack
For the premium price it should have more features and higher build quality. The tip of the spout is literally razor sharp raw-cut metal; I'm surprised this wasn't rounded off. I was disappointed to see how poor it is at maintaining the correct time; I have to reset the time every week to keep it anywhere near correct. The highest volume setting for the ready chime is too low to be heard more than a few feet away and then only in a silent room. Finally the feature allowing you to set a time for your water to be hot and ready for you is inadequately described; there's no explanation regarding whether there's a safety so that the kettle won't melt down and start a fire if it is accidentally left empty when the timer is set. Without knowing the answer to that question I'm unwilling to make a habit of using that feature. All in all, overpriced for what you get, and with too little attention to safety.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, October 30, 2024
Hi there,
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
Love it!!!!
on October 26, 2024
Posted by: St
Love love love the kettle! So sleek and elegant and warms the water so quickly
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Stop looking. Buy it.
on October 22, 2024
Posted by: Mr. Particular
My life is transformed. Clean water, precision heated to perfect my morning americano. Seriously, what are you waiting for... This is it.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
Great but really want Apple HomeKit integration
on October 21, 2024
Posted by: Simon
The good: Quality construction, design, feel in hand, rapidity with which it boils, good temperature maintenance, nice to schedule the kettle on for morning tea.
The disappointing: Updater App does not work reliably. Don’t know if the kettle actually updated. It appeared to do something but stuck in “Updating Soon”.
The missed opportunity: Apple HomeKit or Google Home integration so I can schedule with other things and turn on the kettle before I get home.
I do like this, but they could have made it so much better.
I would recommend this to a friend!
Written by a customer while visiting Fellow