Customer reviews from Fellow
Fellow - Stagg EKG Pro - Matte Black
Average customer rating
4.5
(1,664 Reviews)
Rating breakdown 1,664 reviews
5 Stars
1,261
4 Stars
197
3 Stars
89
2 Stars
57
1 Star
60
90%of customers recommend this product.
(
474 out of
525)
Customer Reviews for Fellow - Stagg EKG Pro - Matte Black
Customer Rating
5
I should have gotten sooner!
on December 11, 2025
Posted by: Oki
I have been eyeing on Fellow electric kettle for a while but finally pulled my trigger when I am doing kitchen renovation. I really should have gotten sooner…. First of all, looks so pretty! Wood handle is not only pretty and warm vibes to it and also feeling soft and comfortable in my hand. Really nice! The lid is easy to pull and close. I had a stainless steel one before and it got rusty around the rims over time and opening the lid was not smooth at all. Cheaper one did the job for sure but fellow kettle gives me a sense of luxury.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Works like I’ve seen on the internet
on December 15, 2025
Posted by: Roz
Works great! Really enjoy the hold feature and the guide for different temperature settings.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
Lovely Little Kettle!
on December 17, 2025
Posted by: Hmomb
I really love the Stagg EKG Electric Kettle. It has changed my coffee game completely for the better. The only reason I wouldn't give it 5+ stars is capacity. I use a large coffee cup and my bf uses a regular one; there isn't enough water to fill them up. Would love one that is 2x bigger. Besides that, it's perfect! I love that I can schedule it and set the temperature easily. And it's beautiful (I have sage green with wooden handle)
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Super design
on December 17, 2025
Posted by: Pete
We saw this water heater and we liked it instantly.
Your communication is exemplary but since it was supposed to be a Christmas secret,,, well, this wasn't possible any more after all these emails.
Anyhow, the kettle is perfect. We'll know more after the holidays.
Your communication is exemplary but since it was supposed to be a Christmas secret,,, well, this wasn't possible any more after all these emails.
Anyhow, the kettle is perfect. We'll know more after the holidays.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
High quality, very functional, and good looking
on December 19, 2025
Posted by: Mark
I previously had the stovetop kettle and decided to upgrade to the electric model. The black and walnut version looks purposeful and professional. I use it mainly for making pour over coffee and tea. It pours very smoothly and precisely which helps me make a very balanced cup of coffee. Set up was easy, it heats up very quickly, and I like the built in temperature presets.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
1
extremely glitchy
on March 5, 2025
Posted by: vinay
I have to assume the quality has gone down steadily over the years and we've missed the window where these were worth getting
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, March 10, 2025
Hi there,
Thank you for taking the time to share your feedback! We're glad to see that one of our agents has already been in touch with you to assist you. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for taking the time to share your feedback! We're glad to see that one of our agents has already been in touch with you to assist you. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Posted by: B Ives
from SC
Verified Purchase:Yes
The Kettle heating water part of this is excellent. It heats very quickly and pours very nicely, we use it multiple times a day!
However, for the price there is much to dislike about this product and make me question why this brand is so recommended.
The rubber seal on the lid comes off all the time just from taking the lid on and off. The "tech" features are awful. First you have to turn the kettle on to start heating before you can access the menu. The documentation does not go into detail about what the different functions do exactly. The Chime setting goes from 1 to 10 but really is just from off to quiet. It does not give a confirmation notification to let you know what the chime setting is, you have to turn it on and heat water to hear it. And the Chime is just too quiet, I can barely hear it over the boiling water. I love you can set a time to hold the temp but hate that while keeping the kettle off the base for a few minutes when you put it back it starts heating again unless you manually turn it off. I would expect it to time out after 30 - 60 seconds of the kettle being removed from the base.
Then you get into the app and the experience gets really bad. It took me a good hour of playing with this thing, unplugging the kettle, resetting my phone, toggling this and that until the app could see the kettle and connect to my wifi. After going through all that I realized there is no point. I can't schedule or toggle the kettle from the app, its only to update the firmware, which at this point does nothing. Its a total waste and makes no sense to require wifi for this.
This is my first purchase from Fellow and given my experience and impression will probably be the last. The experience does not live up to the price
The rubber seal on the lid comes off all the time just from taking the lid on and off. The "tech" features are awful. First you have to turn the kettle on to start heating before you can access the menu. The documentation does not go into detail about what the different functions do exactly. The Chime setting goes from 1 to 10 but really is just from off to quiet. It does not give a confirmation notification to let you know what the chime setting is, you have to turn it on and heat water to hear it. And the Chime is just too quiet, I can barely hear it over the boiling water. I love you can set a time to hold the temp but hate that while keeping the kettle off the base for a few minutes when you put it back it starts heating again unless you manually turn it off. I would expect it to time out after 30 - 60 seconds of the kettle being removed from the base.
Then you get into the app and the experience gets really bad. It took me a good hour of playing with this thing, unplugging the kettle, resetting my phone, toggling this and that until the app could see the kettle and connect to my wifi. After going through all that I realized there is no point. I can't schedule or toggle the kettle from the app, its only to update the firmware, which at this point does nothing. Its a total waste and makes no sense to require wifi for this.
This is my first purchase from Fellow and given my experience and impression will probably be the last. The experience does not live up to the price
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
2
CUTE BUT BOILS OVER, EVEN WHEN LOADED WELL BELOW MAXIMUM LINE
on February 1, 2024
Posted by: Silver_Rose
It is a good thing I live alone because this kettle boils over and spews hot water, even when I only fill it to an inch and a half BELOW the maximum line, even when taking into account that I live at high altitude (5,00 feet above sea level.) I think this thing can handle two small cups of water, so I am out of luck if I have guests. I have to think whether or not to return it. I am disabled and home bound, so returning things is very difficult for me. It seems like every time something is advertised as being "top of the line" or "luxe" or "high tech" or the best of anything, it works FAR less efficiently than an old style WHATEVER. In this case, I think a tea kettle on the stove would be preferable to THIS temperamental thing. I am very disappointed.!
Written by a customer while visiting Fellow