Customer reviews from Fellow
Fellow - Stagg EKG Pro - Matte Black
Average customer rating
4.5
(1,419 Reviews)
Rating breakdown 1,419 reviews
5 Stars
1,043
4 Stars
176
3 Stars
87
2 Stars
55
1 Star
58
86%of customers recommend this product.
(
262 out of
304)
Customer Reviews for Fellow - Stagg EKG Pro - Matte Black
Posted by: Dr Z
Verified Purchase:Yes
Like the design, heats up quickly. Wish it has more capacity.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Unoman
Verified Purchase:Yes
The Stagg EKG kettle is very good for pouring through a coffee filter - the goose-neck spout controls the amount of water that can be poured, resulting in a very good cup of coffee. The kettle is easy to use and very intuitive - so much so I was up and running just getting it out of the box. The size is great for 3 or 4 cups of coffee and the base keeps the water at the desired temperature.
The reason for my giving it 4 stars is that it does not have a "boil" feature. Yes one can set the temperature at 212 degrees F (100 C), but what happens is that it rapidly reaches 209 or 210 and then take another 2 minutes to reach 212 - this is because it does not want to overshoot the temperature being set. Fellows should have a boil setting to override this and just let the kettle boil water without any temperature setting so that one can have water boil as rapidly as is possible.
The reason for my giving it 4 stars is that it does not have a "boil" feature. Yes one can set the temperature at 212 degrees F (100 C), but what happens is that it rapidly reaches 209 or 210 and then take another 2 minutes to reach 212 - this is because it does not want to overshoot the temperature being set. Fellows should have a boil setting to override this and just let the kettle boil water without any temperature setting so that one can have water boil as rapidly as is possible.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
on August 31, 2024
Posted by: Mark
Nice but I returned. Slow pour realized not the perfect item for making tea!
Response from FellowBy CX, Customer Experience Team, September 3, 2024
Hey Mark,
Thanks a bunch for sharing your experience with us. We really appreciate it! Your feedback will go straight to our product team, who are always on the lookout for ways to make our products even better. If you have any more feature requests or feedback, don't be shy - just reach out to us at hello@fellowproducts.com.
Warm regards,
The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Thanks a bunch for sharing your experience with us. We really appreciate it! Your feedback will go straight to our product team, who are always on the lookout for ways to make our products even better. If you have any more feature requests or feedback, don't be shy - just reach out to us at hello@fellowproducts.com.
Warm regards,
The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Written by a customer while visiting Fellow
Customer Rating
5
Smooth operator….
on November 23, 2024
Posted by: CC
What’s not to like? The clean aesthetic lines, the solid handling, the ease of operation, the hold that does not shut off the minute you lift the kettle off the base, the smooth slow pour. I have only known this Fellow for about a week but hoping for a long relationship.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
Good features but can be better
on December 8, 2024
Posted by: Freddy
The electric cord is too short if using it over a kitchen island since the outlet is below the counter top.
I would recommend this to a friend!
Response from FellowBy CX, Customer Experience Team, December 11, 2024
Hi there,
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Posted by: Yoo
Verified Purchase:Yes
I received the Stagg but immediately returned it. After one use, I spotted mineral buildup on the bottom inside surface of the kettle. I believe they gave me a used kettle, and unfortunately, I will not be buying from Stagg again.
Written by a customer while visiting Fellow
Customer Rating
2
The cord is too thick and ruins the aesthetic experience
on October 17, 2023
Posted by: Kara D.
Beautiful kettle but the product really fell flat when it comes to the cord. The cord is IMMENSELY thick, and cannot hide under the base. A person gets this kettle not only for the function but for the aesthetic (on counter) and it really falls flat when it comes to this massive refrigerator-size cord.
Written by a customer while visiting Fellow
Posted by: C.L
Verified Purchase:Yes
I love the way this kettle LOOKS. It’s sleek and fancy. However, it’s not very convenient. My tea making experience is less enjoyable now. It takes forever to pour (I know, it’s used for pour overs), and the “max” line is printed on only one side of the interior of the kettle. You have to hold it a certain way to see the line.
This may seem knit picky, but I wish I had know before purchasing.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, May 15, 2024
Hi there,
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Written by a customer while visiting Fellow