Customer reviews from Fellow
Fellow - Stagg EKG Pro - Matte Black
Average customer rating
4.5
(1,420 Reviews)
Rating breakdown 1,420 reviews
5 Stars
1,044
4 Stars
176
3 Stars
87
2 Stars
55
1 Star
58
86%of customers recommend this product.
(
262 out of
304)
Customer Reviews for Fellow - Stagg EKG Pro - Matte Black
Customer Rating
3
Disappointed
on July 6, 2021
Posted by: Michael W.
from US
My wife and I were disappointed by this one. We looked forward to getting it, and I'll grant that I like the gooseneck spout and it does heat very quickly, but we've been disappointed at the workmanship. The top handle of our kettle was loose from day one, and it quickly began coming off, before the wood knob cracked altogether. Although the appearance of the wood handles is attractive, it's not worth it if it fundamentally isn't appropriate for regular use. We wish we had bought something else.
Written by a customer while visiting Fellow
Customer Rating
5
Amazing!
on July 6, 2021
Posted by: Isabelle S.
from US
I gave it to my bf for his birthday and he absolutely loves it!
Written by a customer while visiting Fellow
Customer Rating
3
Lid color doesn't match
on July 2, 2021
Posted by: Samuel S.
from US
The Stagg EKG kettle works great, but with the white version I purchased, the color of the lid is a different shade of white than the rest of the kettle. Kind of a bummer when you are paying a premium for the appearance of the product.
Written by a customer while visiting Fellow
Customer Rating
1
Fellow Stagg Kettle - Form Subverts Function
on June 30, 2021
Posted by: Donald M.
from US
This product has several serious design defects, which I list below. The fact that the product nonetheless made it through Fellow’s Quality Assurance is reason to feel uncertain about whether this company can offer quality products.
The first four and most glaring defects have to do with Follow’s assignment of three distinct functions — temperature setting, heat on/off, and timer — to a single button in order to achieve a visually sleek appearance. This design adheres to the anti-Bauhaus principle: “Form subverts function”.
1) If you follow the Stagg Kettle’s instructions, then the Kettle does not even turn on. I had to report to Fellow that my Kettle arrived DOA before I could get it to work. As it turns out, whomever wrote the instructions was so confused about the single, functionally-overloaded button that they made a blatant error in describing its on/off function. To state the obvious: The instructions are part of the product. And no well-designed electronic product should require a service complaint to just turn it on.
2) The heat on/off and timer functions cannot be controlled independently (so far as I can tell). But if you (like I) use a Clever Dripper, then you want to keep the timer going but turn off the heater after you finish pouring. The Stagg Kettle cannot do this (again, so far as I can tell).
3) If you do use a long press to initiate the timer, then the instructions provide no information about what subsequent presses (long or short) do. Evidence from my trial and error experiments suggests that one short press stops the timer while yet another short press turns off the heater. Of course, this is “just” a defect in the instructions. But again: The instructions are an integral part of the product.
4) In using the timer, there is not a way to set up an alert that your brew time limit has been reached. This design deficiency may also be a consequence of insisting on having that single, sleek-looking, already functionally-overloaded button. It also means that if you use a Clever Dripper, then you cannot look away. You must be vigilant in monitoring the Stagg Kettlle’s timer until you reach the magic minute.
5) The Max Fill line in the Kettle's (opaque) interior is on the handle side. That means that you cannot see it if you’re holding the Kettle (with the handle, of course) as you fill it with water. This design choice seems gratuitously mindless of how people ordinarily fill a kettle.
Written by a customer while visiting Fellow
Customer Rating
5
Very satisfied. Good coffee makes
on June 29, 2021
Posted by: Julie E.
from US
Very satisfied. Good coffee makes me smile Thank you
Written by a customer while visiting Fellow
Customer Rating
5
Stagg EKG Kettle
on June 28, 2021
Posted by: Jonathan H.
from US
Great product. Warranty service is amazing. Love the spout and easy pour control for coffee. My wife also loves it for making tea. Great looking on the counter.
Written by a customer while visiting Fellow
Customer Rating
4
Great product
on June 28, 2021
Posted by: Michael G.
from US
It heats water much more quickly than a stove top method, and it looks beautiful. One problem I've noticed so far is that it doesn't actually turn off when you hold the button to power it down.
Written by a customer while visiting Fellow
Customer Rating
4
Heats fast, great design, just
on June 26, 2021
Posted by: Kaitlyn L.
from US
Heats fast, great design, just wish it held a bit more.
Written by a customer while visiting Fellow