Customer reviews from Fellow
Fellow - Stagg EKG Pro - Matte Black w/ Walnut
Average customer rating
4.5
(1,546 Reviews)
Rating breakdown 1,546 reviews
5 Stars
1,153
4 Stars
188
3 Stars
88
2 Stars
57
1 Star
60
89%of customers recommend this product.
(
370 out of
417)
Customer Reviews for Fellow - Stagg EKG Pro - Matte Black w/ Walnut
Customer Rating
5
Worth the Investment
on August 17, 2024
Posted by: RomanIsaac
The slow pour rate is exceptional even among gooseneck kettles, and it makes for excellent pourover. Also, since Fellow is U.S. based, I know this will work with the electrical system in my home.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Love it
on August 20, 2024
Posted by: keran
I love the design and the speed at which the water boils. My only criticism is that the color of the wood on the knob on the lid is darker than the light wood of the handle, just a little thing but nonetheless, it was very expensive, and I expected it to be perfect.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
Great but really want Apple HomeKit integration
on October 21, 2024
Posted by: Simon
The good: Quality construction, design, feel in hand, rapidity with which it boils, good temperature maintenance, nice to schedule the kettle on for morning tea.
The disappointing: Updater App does not work reliably. Don’t know if the kettle actually updated. It appeared to do something but stuck in “Updating Soon”.
The missed opportunity: Apple HomeKit or Google Home integration so I can schedule with other things and turn on the kettle before I get home.
I do like this, but they could have made it so much better.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
Overpriced, under-performing
on October 28, 2024
Posted by: Nick-knack
For the premium price it should have more features and higher build quality. The tip of the spout is literally razor sharp raw-cut metal; I'm surprised this wasn't rounded off. I was disappointed to see how poor it is at maintaining the correct time; I have to reset the time every week to keep it anywhere near correct. The highest volume setting for the ready chime is too low to be heard more than a few feet away and then only in a silent room. Finally the feature allowing you to set a time for your water to be hot and ready for you is inadequately described; there's no explanation regarding whether there's a safety so that the kettle won't melt down and start a fire if it is accidentally left empty when the timer is set. Without knowing the answer to that question I'm unwilling to make a habit of using that feature. All in all, overpriced for what you get, and with too little attention to safety.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, October 30, 2024
Hi there,
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
Love it
on January 1, 2025
Posted by: Louie
Don't know how I waited so long this thing is a game changer
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
Great but One Flaw
on February 2, 2025
Posted by: MikeyL
Love everything about except it leaks from the top lid even when filled below max level.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
on February 17, 2025
Posted by: Kyle
Heats up quickly! Aesthetically pleasing. My only complaint is that the rubber lining on the lid came off within a week. After putting on back on, it’s continued to slide off.
I would recommend this to a friend!
Response from FellowBy CX, Customer Experience Team, February 19, 2025
Hi there,
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you need assistance with your product further, or have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you need assistance with your product further, or have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
Beautiful!
on March 13, 2025
Posted by: Olafann
I’ve had the Stagg EKG for one month now and love the sleek style, efficiency and accuracy of temperature. It makes my work flow very smooth and in one place with my coffee station.
I would recommend this to a friend!
Written by a customer while visiting Fellow