Customer reviews from Fellow
Fellow - Stagg EKG Pro Electric Coffee & Tea Kettle with Precicse Temperature Control, Quick Heating, Timer & Scheduling - Matte Black w/ Walnut
Average customer rating
4.5
(1,822 Reviews)
Rating breakdown 1,822 reviews
5 Stars
1,386
4 Stars
219
3 Stars
96
2 Stars
60
1 Star
61
91%of customers recommend this product.
(
543 out of
597)
Customer Reviews for Fellow - Stagg EKG Pro Electric Coffee & Tea Kettle with Precicse Temperature Control, Quick Heating, Timer & Scheduling - Matte Black w/ Walnut
Customer Rating
5
Love it
on January 1, 2025
Posted by: Louie
Don't know how I waited so long this thing is a game changer
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
2
Scuffed, but working fine
on January 1, 2025
Posted by: Pourover Coffee Lover
I just opened the box and set up the kettle. I found a few scuffs on it, so I'm not completely happy. However, the kettle seems to work fine.
Response from FellowBy CX, Customer Experience Team, January 6, 2025
Hello, I like my new kettle and have been enjoying it, but I'm not completely pleased do the the blemish/scuff. Please advise if there is anything you would do.
Thank you.
On Wednesday, January 1, 2025 at 06:40:52 PM EST, Fellow Admin (Fellow) <support@fellowproducts.zendesk.com> wrote:
Thank you.
On Wednesday, January 1, 2025 at 06:40:52 PM EST, Fellow Admin (Fellow) <support@fellowproducts.zendesk.com> wrote:
Written by a customer while visiting Fellow
Customer Rating
5
What a difference this kettle makes!
on December 31, 2024
Posted by: SDL
Wow...I didn't know how much my husband would love this kettle.
It's better than anything we have used.
It's better than anything we have used.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
1
The kettle unable to sense the base.. It is at base but it doesnt heat up or do anything.
on December 31, 2024
Posted by: Karl
The kettle unable to sense the base.. It is on the base but it doesnt heat up or do anything unlike my other kettle.. Hope this is just a defective one and does not happen often. I like the design but hopefully there is a quality control with these product…
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, January 13, 2025
Hi there,
Thank you for taking the time to share your feedback! We're glad to see that one of our agents has already been in touch with you to assist you. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for taking the time to share your feedback! We're glad to see that one of our agents has already been in touch with you to assist you. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
Love this kettle!!!
on December 30, 2024
Posted by: Lilli
this is our second Fellow Kettle. The first one has misteriously disappeared so I decided to upgrade to the new pro version. Not only is it absolutely stunning, it also does everything a kettle could ever do. My husband is a crazy coffee nerd and this was the best gift for him (he has been missing his old one every single day). Everyone who comes into our kitchen asks about the cool kettle we have. 100% recommend!!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Quick and Easy
on December 29, 2024
Posted by: DB
The kettle is easy to use, heats water very quickly, keeps it hot and then turns itself off.
Written by a customer while visiting Fellow
Customer Rating
5
Nice, HOT water!!
on December 29, 2024
Posted by: Amaz1978
I received for Christmas and so far I love it! It heats up very quickly and keeps the water hot for a long time!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Fabulous!
on December 28, 2024
Posted by: Mom898
Bought this as a gift. Recipient loves it. It’s super easy to use and clean.
I would recommend this to a friend!
Written by a customer while visiting Fellow