Customer reviews from Fellow
Fellow - Stagg EKG Pro - Matte Black w/ Walnut
Average customer rating
4.5
(1,546 Reviews)
Rating breakdown 1,546 reviews
5 Stars
1,153
4 Stars
188
3 Stars
88
2 Stars
57
1 Star
60
89%of customers recommend this product.
(
370 out of
417)
Customer Reviews for Fellow - Stagg EKG Pro - Matte Black w/ Walnut
Customer Rating
5
It’s my favorite kettle
on December 16, 2020
Posted by: Skylar O.
from US
I’ve used a lot of different electric kettles, but this one is by far my favorite. It’s ergonomic handle, it’s quick heating speed, and the overall look to it is so enjoyable. Even the way the lid drops into the top of it, it’s just a high-quality dialed in electric kettle, that’s perfect for my homebrewing set up.
Written by a customer while visiting Fellow
Customer Rating
4
Love this kettle, but I
on August 5, 2023
Posted by: Wesley V.
from US
Love this kettle, but I wish it was bigger. I use a ten cup Chemex, and I have to refill the kettle halfway through brewing.
Written by a customer while visiting Fellow
Customer Rating
3
Attractive but lacking
on July 2, 2023
Posted by: Jonathan H.
from US
So the kettle is beautiful and the operational interface is pleasant to use. My major problems are the strong plastic smell it emits when in use, the high pitch-electronic whine I can hear when its on, and the very narrow spout that pours extremely slowly. Overall, I don't think it's worth such a high price tag. It's more of a visual design piece than a pleasant day-to-day experience.
Written by a customer while visiting Fellow
Posted by: Lolo
Verified Purchase:Yes
Love! I love the color. I love the design. I love the features. It's pricey but totally worth it.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
1
Unsystematized app , doesn't update
on June 14, 2024
Posted by: helen
I had a hard time registering at first. It kept saying invalid because the serial number was not the one attached to the kettle.
Unsystematized app, and then the wifi doesn't work, and they call it pro and sell it for a high price..
What kind of firmware update takes more than 3 days.. It doesn't even update. I will never buy a product from here again.
Written by a customer while visiting Fellow
Customer Rating
5
Very sheik and elegant
on July 29, 2024
Posted by: Jitter Juice Addict
So far, so good! I'm definitely in my coffee snob era, so I'm enjoying all the different brew methods. There was a bit of a learning curve, but if you READ the directions, you'll be fine. I wish I could have one in every colour!
I hope Fellow updates their app to allow scheduling more than just one day.
I love that the product was created by Engineers in the U.S.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Superb performance
on August 2, 2024
Posted by: WR
Being an engineer with extensive automatic control expertise, I have learned to appreciate the effective and efficient temperature control functionalities in this product. It’s superb!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
Great kettle, useless app
on August 11, 2024
Posted by: Jeff
Kettle works great, no complaints there. The app is completely worthless so far. When it does connect it won't update, now it won't connect at all. It would be five stars if it weren't for the dysfunctional app.
I would recommend this to a friend!
Response from FellowBy CX, Customer Experience Team, August 19, 2024
Hi Jeff,
Thanks so much for sharing your experience with us! We really appreciate it. We'll definitely pass along your feedback to our product team, who are always eager to make our products even better. If you have any more ideas or feedback, please don't hesitate to reach out to us at hello@fellowproducts.com.
Best,
The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Thanks so much for sharing your experience with us! We really appreciate it. We'll definitely pass along your feedback to our product team, who are always eager to make our products even better. If you have any more ideas or feedback, please don't hesitate to reach out to us at hello@fellowproducts.com.
Best,
The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Written by a customer while visiting Fellow