Customer reviews from Fellow
Fellow - Stagg EKG Pro - Matte Black w/ Walnut
Average customer rating
4.5
(1,693 Reviews)
Rating breakdown 1,693 reviews
5 Stars
1,281
4 Stars
204
3 Stars
90
2 Stars
58
1 Star
60
91%of customers recommend this product.
(
498 out of
550)
Customer Reviews for Fellow - Stagg EKG Pro - Matte Black w/ Walnut
Customer Rating
5
Massively improved home set up great product
on October 21, 2023
Posted by: Lochiec
from Canberra, Australia
I bought this a month ago to upgrade my home set up (was previously using a regular kitchen kettle) and it is as amazing as the reviews suggest. Super clean, easy to use, super accurate for perfect pouring! My only complaint is the tiniest of things, when I set the temperature it sometimes heats up to 1 degree too hot, if I set to 91 Celsius it sometimes heats up to 92. That’s my only complaint! Amazing product
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Estella
Verified Purchase:Yes
Great product! Heats up water fast. Wish it was more rust resistant.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Quick, quiet, nice design
on September 6, 2024
Posted by: joe
Quiet, rapid heating. Great design for pour overs. The silver part of the handle attachment gets quite hot so be careful when picking it up!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
Leaky
on January 13, 2025
Posted by: Morgan
I’m a month in and struggling that is always seems to leak either at the lid or spout. I googled if this is common and I need to send back and got mixed reviews on what to do. Poor slower so I do that and it still leaks! Help!!
Written by a customer while visiting Fellow
Customer Rating
3
Beautiful but flawed in practice
on February 10, 2025
Posted by: mp207
It's very beautiful and intuitive to use, although it's a little small for daily use by more than 1 person. I've given it 3 stars because there are some key design flaws:
1) The lid is difficult and almost dangerous to open when the kettle is on. It's hard to avoid the hot steam coming out of the vents because of the design of the lid. I drink tea and my partner drinks coffee. It's a small enough kettle that we have to refill or top it off it after making coffee/tea for one of us, so we're often taking off the lid when there's still very hot water inside. It's very frustrating. I've had other electric kettles and this has never been a problem.
2) There is only an option to turn the "hold mode" on or off (using a button at the back of the kettle) and the hold mode time is really long (60 min). I have forgotten about it after pouring some tea and then have noticed that the kettle was basically warming nothing because there wasn't any water inside after the little that was left evaporated. For a device that is supposed to allow for precision, it would be nice if there was the ability to select a wider range of hold mode times and for there to be a sensor so that if there isn't any water inside, it turns off.
Overall, there are other kettles on the market with the same level of temperature precision, more hold time options, and less physical design flaws (bigger tank and lids that aren't dangerous to open when hot). They might not have as beautiful of a temperature selection design, but I think i'm going to switch to a different brand because the things I listed above annoy me too much.
Response from FellowBy CX, Customer Experience Team, February 13, 2025
Hi there,
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
3
on February 17, 2025
Posted by: Kyle
Heats up quickly! Aesthetically pleasing. My only complaint is that the rubber lining on the lid came off within a week. After putting on back on, it’s continued to slide off.
I would recommend this to a friend!
Response from FellowBy CX, Customer Experience Team, February 19, 2025
Hi there,
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you need assistance with your product further, or have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you need assistance with your product further, or have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
Love my kettle!
on February 21, 2025
Posted by: Ingrid
Love my Fellow kettle! It's my second one. Quick heat. Specific pour. East to use. Gorgeous design. Loving the pink and maple!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Beautiful design
on March 22, 2025
Posted by: Eszter
Beautiful best ever, well design ,really well made
I would recommend this to a friend!
Written by a customer while visiting Fellow