Customer reviews from Fellow
Fellow - Stagg EKG Pro - Matte Black w/ Walnut
Average customer rating
4.5
(1,693 Reviews)
Rating breakdown 1,693 reviews
5 Stars
1,281
4 Stars
204
3 Stars
90
2 Stars
58
1 Star
60
91%of customers recommend this product.
(
498 out of
550)
Customer Reviews for Fellow - Stagg EKG Pro - Matte Black w/ Walnut
Customer Rating
1
Odor too strong, lasting and not-tolerable.
on February 24, 2024
Posted by: Joan
Verified Purchase:Yes
I returned my beautiful kettle. The design is incomparable, but the smell even right out of the box was off-putting. When I boiled water, the smell permeated my kitchen and lasted for a few hours. Fellow could not guarantee a replacement would be odor-free. They did give me a full refund. But I was deeply disappointed.
Response from FellowBy CX, Customer Experience Team, February 29, 2024
Hi there,
We're sorry to hear about your experience with your Stagg EKG Electric Kettle. The smell emitting from the Kettle is the initial degassing of components. Due to them being so new, it is normal and will fade with time. We're glad to hear we were able to assist you with a refund. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com
- The Fellow Team
We're sorry to hear about your experience with your Stagg EKG Electric Kettle. The smell emitting from the Kettle is the initial degassing of components. Due to them being so new, it is normal and will fade with time. We're glad to hear we were able to assist you with a refund. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com
- The Fellow Team
Written by a customer while visiting Fellow
Customer Rating
1
Poor quality
on March 19, 2025
Posted by: Tom
Other than poor quality I would have liked it a lot.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
2
Looks good, but screen stopped working immediately.
on April 14, 2025
Posted by: Matthew
The product is great, looks good, feels nice in the hand, easy to use, however the little display screen broke on the second day of use (after only two uses), and I am still waiting on customer care to get back to me to rectify the situation. Unfortunately, with the screen out of service there is no way to know the temperature settings and since the screen breaking seems like a common issue when doing a quick search, it would be nice if they incorporated temperature control into their app (which currently is just used to register and update product).
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
2
Pretty but flawed
on July 7, 2025
Posted by: bob27
This little thing is beautiful but not the best design. It doesn't hold a lot of water and the lid is difficult; hard to put on and pull off, which can result in boiling water splashing out.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
1
Smells like plastic. Base emits
on March 22, 2022
Posted by: Robert S.
from US
Smells like plastic. Base emits plastic fumes when heating
Written by a customer while visiting Fellow
Customer Rating
5
Beautiful, fast, fun
on July 28, 2023
Posted by: Lodato
from US
I only recently found out about Fellow products, a couple of months ago. I first purchased from a 3rd party retailer, not realizing the Stagg came in different colors! So I had to return so I could buy this one, it's so beautiful in my kitchen.
Aesthetics aside, the design of the pour is perfect, something that you don't often see in gooseneck designs. Inevitably there's always water left at the bottom below the pour line, but I don't have that issue with this one, idk how but it empties really well. Super fast boiling, by the time I've ground my beans and put them in my pour over filter it's done. Silent, and the stay mode is really nice. The little secret built-in game is an absolute delight, I actually have played it a couple of times. Nice touch.
Overall, I really think this is worth the expense, it can be hard to take a big plunge like this cost but I don't regret it at all. Brings me visual happiness, it's lightweight and efficient, and generally takes the chore out of making coffee by hand when the boil doesn't take any time at all. Buy it!
Written by a customer while visiting Fellow
Customer Rating
1
Display stops working
on September 26, 2023
Posted by: TeaDrinker1010
I've used this most days since I purchased it a little over 2 years ago. Now, the display has stopped working which means I have no idea what temp the water is. This is a big deal because the selling point for me was being able to control the temp for various teas.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
1
Leaks, pours extremely slowly, surprisingly poor design for such an expensive product
on October 4, 2023
Posted by: Al
from Boston
Verified Purchase:Yes
Leaks, pours extremely slowly, surprisingly poor design for such an expensive product
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow