Customer reviews from Fellow
Fellow - Stagg EKG Pro - Matte Black w/ Walnut
Average customer rating
4.5
(1,735 Reviews)
Rating breakdown 1,735 reviews
5 Stars
1,320
4 Stars
207
3 Stars
90
2 Stars
58
1 Star
60
91%of customers recommend this product.
(
528 out of
581)
Customer Reviews for Fellow - Stagg EKG Pro - Matte Black w/ Walnut
Customer Rating
1
Marketing email harassment.
on October 28, 2024
Posted by: StopEmailingMePlease
I have unsubscribed 3 times from marketing emails yet they continue to ask for a review. That’s a good way to ensure a negative review. Please stop emailing me.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, October 30, 2024
Hi there,
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our marketing team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our marketing team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
2
Not what I expected; disappointed
on February 14, 2023
Posted by: Muneel Z.
from US
They talk about having an App for this kettle, but that’s a bit deceptive. It’s not an app to be able to operate the kettle…I thought I could start my kettle from the convenience of my bed using this app,. Turns out the app can only update firmware; why advertise it with such gusto if it’s not a real app.
If you want this kettle to be able to operate it remotely, it won’t.
I already had a fellow kettle, thought this was a version I could control, but this is not a smart kettle. I admit I’m to blame for not reading the fine print, but Fellow knew what they were doing.
Written by a customer while visiting Fellow
Customer Rating
1
I had to throw it
on July 18, 2023
Posted by: ABDULLAH S.
from SA
I had to throw it away as it is full of issues, never holding the temp and giving wrong temp readings!!
Written by a customer while visiting Fellow
Customer Rating
4
Works great, but smells a little like plastic as it heats
on April 22, 2024
Posted by: Seth
Verified Purchase:Yes
Works great, but smells a little like plastic as it heats. It’s the best operating pour-over kettle, but the VOCs don’t seem to go away.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
3
Good features but can be better
on December 8, 2024
Posted by: Freddy
The electric cord is too short if using it over a kitchen island since the outlet is below the counter top.
I would recommend this to a friend!
Response from FellowBy CX, Customer Experience Team, December 11, 2024
Hi there,
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
Upgraded with no regrets
on January 15, 2025
Posted by: Stephc916
This kettle replaced my beloved kettle by another brand. I selected the Fellow to add the gooseneck spout and the upgraded aesthetics to my beverage counter. Although the pour is slower than I would like for tea it is perfect for pour over coffee. The time to heat, quiet heating at boil, and stay hot time are wonderful.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
1
Love the product; hate the SPAM
on October 10, 2025
Posted by: S--
Email policy is horrible, you will be spammed from this purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
2
Pass on this one unless you want a decorative item.
on September 16, 2024
Posted by: Nate
Looks great, aside from the wood handle being much darker than the marketing photos. That's what you're paying for here. The knob is feels very cheap, and there is no app connectivity for temperature and scheduling. Scheduling is also very limited (once or daily). The description says it can OTA receive updates, but I don't see how.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow