Customer reviews from Fellow
Fellow - Stagg EKG Pro - Matte Black w/ Walnut
Average customer rating
4.5
(1,735 Reviews)
Rating breakdown 1,735 reviews
5 Stars
1,320
4 Stars
207
3 Stars
90
2 Stars
58
1 Star
60
91%of customers recommend this product.
(
528 out of
581)
Customer Reviews for Fellow - Stagg EKG Pro - Matte Black w/ Walnut
Customer Rating
2
on May 17, 2025
Posted by: tagx
The new kettle is way worse in build quality and finish than the older non-pro Stagg EKG kettle I had. The wood is covered with peeling plastic and the kettle is wobbly on the base. I tried contacting Fellow 5 days ago to determine if this is a manufacturing defect but I have not yet heard back.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
1
Spills and Burns hand often. The outer steam vent should be off-center from the interior to prevent this. This last burn was awful. Boiling hot water splashes out of the vent way too easily. Bad design...
on April 13, 2024
Posted by: Agw
Verified Purchase:Yes
Spills and Burns hand often. The outer steam vent should be off-center from the interior to prevent this. This last burn was awful. Boiling hot water splashes out of the vent way too easily. Bad design...
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
4
Great kettle but analog clock feature is problematic
on December 17, 2025
Posted by: TLO
This electric kettle does everything it's supposed to do, and does it well. I really like the performance, design, and features. The ability to set temperature by the individual degree is valuable to me. I also like how fast it heats up, and I like the small rubber feet that enable me to set the kettle directly on on the counter.
One feature that could use some tweaking is the analog clock. The hour hand doesn't move at all(!) until the next hour is reached. For example, a time like 5:55 looks like 4:55 because the hour hand is still on the 5. Then when it turns to 6:00 the hour hand moves to the 6. Perhaps whoever designed this feature doesn't know how an analog clock works.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
1
Broken Cap - Extremely Disappointed
on September 29, 2023
Posted by: brokencap
I am writing this review with a deep sense of frustration and disappointment, as my Stagg EKG Electric Kettle by Fellow has let me down in a major way. After just six months of usage, the kettle cap has broken, leaving me with a useless piece of kitchen equipment.
When I first purchased the Stagg EKG Electric Kettle, I was drawn in by its sleek design and promises of durability and functionality. The price was on the higher side, but I was willing to invest in a high-quality product that would make my daily tea and coffee rituals more enjoyable. However, that investment has turned out to be a colossal waste.
The kettle cap is a crucial component of any electric kettle, and one would expect it to withstand regular use for years, not months. The fact that it broke within six months is not only infuriating but also raises serious concerns about the overall build quality of this product. It's not as if I was using the kettle roughly or abusing it in any way. I followed all the care instructions meticulously.
Apart from the kettle cap issue, I've also noticed other minor annoyances with the Stagg EKG Electric Kettle. The temperature control dial is not as precise as advertised, and sometimes it takes longer than expected to reach the desired temperature. Additionally, the handle, while aesthetically pleasing, is not the most comfortable to grip, especially when the kettle is full.
Given the premium price point of this kettle, I expected a level of quality and durability that simply hasn't been delivered. It's incredibly frustrating to spend a significant amount of money on a product that fails to meet even the most basic expectations. The broken kettle cap has not only disrupted my daily routine but also left me wondering about the longevity of other components.
In conclusion, I cannot recommend the Stagg EKG Electric Kettle by Fellow based on my experience. While it may look great on your countertop, it falls far short in terms of durability and overall value for money. My anger and disappointment with this purchase are palpable, and I hope my review serves as a cautionary tale for anyone considering this kettle. Save your money and invest in a more reliable and trustworthy electric kettle brand.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
4
It's ok
on November 20, 2024
Posted by: Teaman29
For this price you'd expect a perfect project but it's not. No water level indicator. Boiled water has plastic smell even after few weeks of usage
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
4
Upgrade from Original Stagg EKG (Very Satisfied)
on December 11, 2024
Posted by: dvd32
I had the Stagg EKG, and upgraded to the Stagg EKG Pro Studio because my mom was looking for an electric kettle. It certainly is an upgrade, very nice attention to detail and feels like a more sturdy iteration on the original. I have been using it for a little over a week now and it has been great!
The only reason this isn't 5 stars is because, while the guided mode is really nice, I would have liked to see the option to add a custom preset to the list, or a different menu item to have presets to pick from. This is very minor but for the price would be a nice touch! I would be very happy if this was included in a future software update?
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
1
The kettle unable to sense the base.. It is at base but it doesnt heat up or do anything.
on December 31, 2024
Posted by: Karl
The kettle unable to sense the base.. It is on the base but it doesnt heat up or do anything unlike my other kettle.. Hope this is just a defective one and does not happen often. I like the design but hopefully there is a quality control with these product…
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, January 13, 2025
Hi there,
Thank you for taking the time to share your feedback! We're glad to see that one of our agents has already been in touch with you to assist you. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for taking the time to share your feedback! We're glad to see that one of our agents has already been in touch with you to assist you. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
Stunning Kettle
on April 8, 2025
Posted by: thatonetravelinggirl
First off, this kettle is beautiful. It's like a sculpture on our counter, and I am totally in love with it. The construction is heavy and feels like its built to last. I love that I can fully customize my water temperature, whether I'm using it for a green tea, a black tea, or a pour-over, and that it can hold that temperature for 30 minutes automatically (because yes, I do drink multiple cups of tea a day!). Thank you!
I would recommend this to a friend!
Written by a customer while visiting Fellow