Great to vacuum carpets, but watch out for the brush roll
on May 29, 2021
Posted by: April
from Undisclosed
Verified Purchase:Yes
The vacuum itself, as a base vacuum works great. Trying to use it for more however, not so much. The brush roll doesn't turn off...ever. Not when the vacuum is upright, not when using attachments, and no off button. If I'm using attachments and pull the short hose too much, I can hear the roll just grinding on the carpet where it's sitting. Not good. Also if I pull too hard when using attachments and the vacuum tips with the brush roll coming at me, kind of scary. The swivel takes a little bit to get used to because it seems like the weight is uneven. When you twist it a little bit, it flops to one side, but maybe that's normal. I reached out to the customer service two weeks ago and have yet to hear anything. I'm not really happy about that, but I'm not holding my breath for a response. I decided not to return the vacuum because for the price, it works for what it's really is supposed to do...vacuum the carpet. I would definitely not recommend it if you use attachments often.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Hi April - you are correct on this model the brush does not turn on. When upright, it will be at its highest setting. If you're looking for a vacuum with a brush on/off switch, check out our Pet Hair Eraser line of vacuums!
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
Ok but heavy
on April 24, 2022
Posted by: Katie
from Greenville, SC
Verified Purchase:No
[This review was collected as part of a promotion.] I got this vacuum off a recommendation and did research. I am disappointed. I have mostly hardwoods with 2-3 small rugs, 3 dogs. It is very strong and has good suction but is cumbersome to use. Things I don't like: Heavy- my arm often gets tired after 20 min of pushing it around. Suction hose- it is wound very tight so when I vacuum things like my stairs, it doesn't stretch much, ends up pulling vacuum along behind you Accessories - I have some accessories I like to use (horsehair brush) but had to buy an adapter. Adapter is a pain and doesn't stay on good. I use that brush a lot so it is very annoying Positives- Suction it is very strong and has different carpet levels. For my hardwoods it is ineffective on the carpet setting, must be on 1 of the bottom 3 Lots of tools, some are great some are dumb. I like the green pet one, it's good for couch. Accessories do not clip on the vacuum well Easy to empty and clean
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 27, 2022
Thanks for your feedback, Katie. We will share this with our quality team, but please reach out anytime if we can help at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
[This review was collected as part of a promotion.] I'm really enjoying the product. I had a Bissell for Pets before, about 8 years old. Worked fine, just ready for the update. We are enjoying the features and how easy it is to maneuver, empty the container, use the hose, etc. Love it!
Written by a customer while visiting BISSELL Homecare
[This review was collected as part of a promotion.] Wow, the dog hair is not only gone, but I don't have to clean out the beater bar! The tools make it easy to get into difficult places. Glad to have my new Bissell!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
[This review was collected as part of a promotion.] The vacum cleans OK but the Shrill Loud Sound gives me a Headache!! Would not recommend because of loud sound!!
No, I would not recommend this to a friend.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Never buy
on July 18, 2019
Posted by: Frustrated Bissell Owner
from Iowa
Verified Purchase:No
This product has caused more pain then joy. The vacuum is heavy, hard to move and I have to clean it out every two seconds. Dirt, and hair gets trapped in the hose all the time. We can't ever use it because it takes more time to clean it out then to vacuum. When vacuuming it picks up little hair. I'm not impressed with this product
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Sorry to hear of your frustration, but we appreciate the feedback. These troubleshooting steps will help restore the suction:
Written by a customer while visiting BISSELL Homecare
[This review was collected as part of a promotion.] I have a super shedder rescue dog. I was using a Bissell carpet sweeper on a daily basis and vacuuming weekly to stay on top of the abundance of hair in my apartment. This pet vacuum cleaner does an excellent job of removing his white hair, as well as mine, from the carpet and tile floors. Love it!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
[This review was collected as part of a promotion.] Extremely pleased with my Bissel clear view pet vacuum-the lift off container is handy in hard to reach places and the vacuum power is wonderful. I can dust all my tables with the little brush that slides up and down on the extended reach snap on. I recommend this product to anyone.
Written by a customer while visiting BISSELL Homecare