Customer reviews from oxo.com
OXO - Brew Burr Coffee Grinder With Scale - Black
Average customer rating
4.1
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
15
4 Stars
7
3 Stars
0
2 Stars
2
1 Star
3
Customer Reviews for OXO - Brew Burr Coffee Grinder With Scale - Black
Customer Rating
4
Good, but desing is flawled.
on December 4, 2023
Posted by: Erick S.
This is the best coffee grinder I had, no question. It is silent for a grinder, does not mess up the countertop and produces uniform grind of even weight all the times, BUT coffee beans do tend to get stuck. Mines must be oily or something (altho not flavored), because every morning, they get stuck multiple times. The scale compensate for this bean feeding inconsistency, but for the price, I'd expect the container slopes/opening to avoid the feeding issue. There does not seems to have a workaround at this time. Washing the container every time it is empty may help if it's a oil issue, but in the end its a bit lame.. Appart from that, the grind produced is exactly what I needed, and the look is great too. A good tool to step up your coffee game.
Written by a customer while visiting oxo.com
Customer Rating
5
Great Grinder
on November 1, 2023
Posted by: Doug B.
Love this grinder, the built in scale is amazing, takes an extra step out of the routine. The grind consistency is very good whether I am doing drip, pour over, or french press. The hopper is plenty large to hold a week worth of coffee. Makes every pot as good as the previous.
Written by a customer while visiting oxo.com
Customer Rating
5
Great Grinder
on September 30, 2023
Posted by: Doug C.
Does a great job of grinding just the right amount of coffee needed at the right coarseness. Takes the guesswork out and ensures a great cup of coffee. The only thing I wish was better was the ability to remove the last few beans in the little pod that does the grinding when changing out beans. Usually just grind until it empties out which equates to about a tablespoon of grounds. Definitely worth the extra for me over the next model down.
Written by a customer while visiting oxo.com
Customer Rating
5
Love this grinder!
on September 8, 2023
Posted by: Erich G.
The integrated scale was a major win. Grinder has helped me dial in the best tasting cup of coffee I have had in pour over and drip settings.
Written by a customer while visiting oxo.com
Customer Rating
5
Great product and service
on July 28, 2023
Posted by: Stephen K.
Purchased the conical burr grinder with scale. Had a problem on second use. OXO made quick, easy work of my warranty claim. We have several OXO products and will definitely continue to use their products.
Written by a customer while visiting oxo.com
Customer Rating
1
on 3rd ginder and still doesn't work properly
on July 28, 2023
Posted by: Greg M.
I'm on my 3rd replacement grinder and I continually have the problem where the scale stop working. Customer service has been top notch in trying to help, but unfortunately the product is not well made
Response from oxo.comBy Alex Brynou, July 31, 2023
We appreciate your feedback. If you need further assistance, please contact Customer Service at 800-545-4411 to discuss this further (8am-6pm ET).
Written by a customer while visiting oxo.com
Customer Rating
5
This is the only one I want
on March 26, 2023
Posted by: Brian K.
This was my choice and I have loved it's efficient and powerful function. I did have some slowing and OXO offered to make it new again. Can you beat that? Great product and real customer service.
Written by a customer while visiting oxo.com
Customer Rating
5
Great Grinder
on March 26, 2023
Posted by: David D.
Very happy with this company that stands behind their product . Customer service was very good . Had an issue with 1st grinder and it was replaced. This one works fine .
Written by a customer while visiting oxo.com